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York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star boutique hotel near York Minster

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Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Bar (on property)
Terrace/patio
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
45 Main Street, Fulford, York, England, YO10 4PJ
  • Shambles
    ‪4 min drive‬
  • York Minster
    ‪6 min drive‬
  • York Racecourse
    ‪7 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

York

Fulford stay.Your stay at this Fulford hotel places you within 2 miles (3 km) of University of York and Rowntree Park. Fulford Golf Club and McArthur Glen Designer Outlet are also within 2 miles (3 km).

What's nearby

  • University of York - 19 min walk - 1.6 km
  • York City Walls - 4 min drive - 2.8 km
  • Shambles - 4 min drive - 3.2 km
  • York Minster - 6 min drive - 4.1 km
  • York Racecourse - 7 min drive - 4.3 km

Getting around

  • York (QQY-York Train Station) - 10 min drive
  • Leeds (LBA-Leeds Bradford) - 51 min drive

Restaurants

  • ‪The Courtyard - ‬4 min drive
  • ‪200 Degrees Coffee Shop - ‬5 min drive
  • ‪Fulford Arms - ‬16 min walk
  • ‪Caffè Nero - ‬5 min drive
  • ‪The Lighthorseman - ‬2 min drive

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star boutique hotel near York Minster
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly York Pavilion Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star York hotel.

  • 63 guestrooms or units
  • 3 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of GBP 26.95
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cribs (infant beds) are available for GBP 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 995 reviews
Rating 8 - Good. 370 out of 995 reviews
Rating 6 - Okay. 113 out of 995 reviews
Rating 4 - Poor. 68 out of 995 reviews
Rating 2 - Terrible. 28 out of 995 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They will charge you £15 to park, and don’t buy the breakfast it’s definitely not worth.
Stayed 1 night in Jan 2025

4/10 Poor

Emily

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Really dated, poor service, parking was expensive, no nice amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fantastic happy hotel.
This was the fantastic hotel in every way. We paid £120 for upgrade room with big size and queen bed. Everything was fantastic. Room clean, friendly staff, breakfast was brilliant. Shower was absolutely superb was proper pressure and check out time of 11am useful as 10am check out can be a major disappointment. Great sized room, nice garden, on a bus route to town or easy to use with Uber taxi etc. Plenty of teas and coffees, room with bonus amenities and television available. The bed was a happy queen bed with the clean sheets and many towels provided. Hotel staffed 24 hours and staff are the happy and can help with queries A lovely lounge room can be used to relax with no electronics to ruin the relax time. A good bar is available and restaurant is well stocked with very prompt staff. Met some other guests who were happy with the hotel. I wouldn't change a thing about this hotel and would gladly come back again and recommend to everyone. Thank you to friends at the pavilion hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Genesis

Stayed 1 night in Dec 2024

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to York
Very nice hotel stuff very helpful. The room is comfortable all in all a very enjoyable stay
Stayed 1 night in Dec 2024

8/10 Good

Vaughan, Send

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It was a nice hotel
Stayed 1 night in Dec 2024

4/10 Poor

Josie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness
Just a bit tired looking
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small apartment
We stayed in The Studio. This is across the street from the main hotel (Be careful crossing the road as it is typically busy). The Studio has a small lounge with TV, a small adjoining kitchenette and a metal spiral staircase leading up to a double bedroom with TV and an adjoining bathroom. We enjoyed our stay. We had breakfast in the main dining area which was consistently good. As we were staying for 5 nights we were able to make use of the kitchenette, but we primarily dined in York in the evenings which we walked to along the river paths (about 1.5 miles). Overall it was ideal for our purpose and we would certainly stay there again.
Stayed 5 nights in Nov 2024

4/10 Poor

Paul

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

8/10 Good

Harry

Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel but WiFi needs boosters
The service was really excellent throughout our stay whether it was reception, in the bar or the dining room. I really enjoyed my stay and would go back. If I had a complaint it would be that the wi-fi and phone signal at the rear of the property wasn't great. We were watching BBC iPlayer and it was buffering frequently.
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Stayed 2 nights in Dec 2024

8/10 Good

Franco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet considering the hotel is situated on the main A19.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for our weekend visit to York
Fantastic! The public spaces are so beautiful and inviting. The bedroom had everything we needed with a very comfy bed. Easy to take a bus in to the city centre with my EV charging in the car park ready for the drive back home.
Stayed 1 night in Nov 2024

8/10 Good

ADRIAN

Liked: Staff & service, room comfort
Disappointed with room cleanliness
Room could of done with a vacuum before we arrived also a pen so I could fill out the requested how was your stay form
Stayed 1 night in Nov 2024

4/10 Poor

Keith

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Others around
The Breakfast room was cold. No shower, stand in a bath. So old. Dirty shower curtain. Rusty shower rail. Swollen wood, you get the picture. Noisey rooms. Overpriced hotel. Breakfast was cold and had been sitting around all morning, bacon hard sausage burnt. Poached egg was more like boiled egg. Again all pre cooked. Better food & quality at high street supermarkets. Disappointing and certainly not worth the money. Cafe across the street try it. Tinned fruit. How hard is it to cut some fresh fruit. Coffee machine preduces warm coffee at the most. Very poor. Heating don’t come on until 8am for only about 15 minutes, this is when most people have left after a freezing morning. Oh and £10 to park this is not mentioned on the web site. Not nice for guests. Reception in the book in and book out both miserable and didn’t even want to be bothered. Anything to get money out of you for hotel this is. All in all find somewhere else. Ps. Don’t use the pub next door. Waited 2 hours for food as the chef decided to go out for an hour and half. Bad food anyway when it arrived.
Stayed 1 night in Nov 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Charm
Old world charm, comfortable with plenty of dining options around it. Comfy bed, carpet could do with a refurb.
Stayed 1 night in Oct 2024

8/10 Good

Marcin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gaynor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely choice of breakfast, and staff were very friendly. Lovely big room, though a little tired in places, but very clean, and bed was really comfortable. They need to get rid of awful yellow paint on walls, in bedroom and walls leading to bedroom. Thought the ten pound charge for parking was a little steep. But nice place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, would recommend. Chargers good edition but temperamental
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Short trip to York
Short trip to visit York to see a few places of historical interest. Picked this hotel as it had a car park and nearish to the centre. Sign in doorway saying that you are entering an old building, decent booking in but not asked if we wanted to book a table so went to room. Room was clean but tired looking. Downer's are the car park is charged for, hotel doesn't regularly offer meals as second night they were short staffed so closed the brasserie, rooms are constantly full so no chance of getting a paint job let alone being overhauled. Best bit was finding the Plough just down the road, excellent food and great hospitality.
Stayed 2 nights in Oct 2024