Esperia Palace Hotel

5.0 star property
Luxurious 5-star hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Esperia Palace Hotel

Suite
Breakfast area
Reception
Indoor pool, outdoor pool
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Spa
  • Room service

Explore the area

Map
Via delle Ginestre 27/D, Zafferana Etnea, CT, 95019
  • Mount Etna
    4 min drive
  • Sabir
    5 min walk
  • Guardia Mangano Santa Venerina Station
    12 min drive
  • Catania (CTA-Fontanarossa)
    55 min drive

Room options

Superior Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Suite

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Similar properties

About the area

Zafferana Etnea

Zafferana Etnea retreat .You'll find Mount Etna and Barone di Villagrande 1727 within 3 miles (5 km) of this hotel. Adventure Park Etna and Etna Park Visitor Center are also within 6 miles (10 km).

What's nearby

  • Mount Etna - 4 min drive
  • Barone di Villagrande 1727 - 6 min drive
  • Etna Park Visitor Center - 9 min drive
  • Acireale Cathedral - 16 min drive
  • Etna Cable Car - 27 min drive

Getting around

  • Guardia Mangano Santa Venerina Station - 12 min drive
  • Fontanarossa Airport (CTA) - 55 min drive

Restaurants

  • ‪Donna Peppina - ‬13 min walk
  • ‪Ristorante Parco dei Principi - ‬5 min walk
  • ‪I Pasticcieri dell'Etna - ‬12 min walk
  • ‪Gli Aragona - ‬13 min walk
  • ‪Il Casale di Sarro - ‬16 min walk

About this property

Esperia Palace Hotel

Luxurious 5-star hotel with 2 restaurants
Esperia Palace Hotel offers its guests a full-service spa, 2 spa tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury Esperia Palace Hotel. Free self parking is available.

This 5-star Zafferana Etnea hotel is smoke free.

  • 42 guestrooms or units
  • 2 dining venues
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Esperia Palace Hotel offers 42 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open select days. Children under 10 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Esperia Palace
Esperia Palace Hotel
Esperia Palace Hotel Zafferana Etnea
Esperia Palace Zafferana Etnea
Esperia Palace Hotel Hotel
Esperia Palace Hotel Zafferana Etnea
Esperia Palace Hotel Hotel Zafferana Etnea

Esperia Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. Property is spacious, modern, and in a great location on the slope of Etna.
Stayed 3 nights in Aug 2024

10/10 Excellent

Horng

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonja, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and big rooms. Staff excellent, especially Dario. Gave tips on Mount Etnea, directions , time Togo etc. he was very helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great room very clean, only a pity there was not coffee/tea available in the room

10/10 Excellent

Heinz

Travelled with partner
Liked: Cleanliness
Leider wird der Saunabereich um 19:00 Uhr schon geschlossen, das finde ich für ein Hotel in dieser Kategorie nicht richtig und leider kein Wasserkocher auf dem Zimmer aber ansonsten alles perfekt
Stayed 1 night in Aug 2024

10/10 Excellent

GIOVANNI

Gentilezza
Stayed 2 nights in Jun 2024

4/10 Poor

Heidi

Liked: Cleanliness, staff & service
Jeg vil ikke ligefrem kalde det et femstjernet, nok nærmere et tostjernet. Wifi kunne ikke nå vores værelse, værelset var slidt og hotellet virkede nærmest lukket. Der var ingen vand på vores værelse, og i stedet for at give os et nyt, måtte vi i stedet vente på, at det blev fikset. Det eneste positive der er at sige er, at fra hotellet tager den en halv time i bil til Etna.
Stayed 1 night in Oct 2023

10/10 Excellent

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è ben curata e le stanze sono comode e pulite. Grande pregio della struttura è dato dal receptionist che con la sua grande disponibilità e cordialità ci ha accolto, consigliato e supportato . Gentilissimo. Buona anche la colazione. Torneremo sicuramente
Stayed 1 night in Oct 2022

10/10 Excellent

Bjørn

Stayed 1 night in Jul 2022

8/10 Good

fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Modern hotel missing some charme to be 5 stars
Modern spacious rooms (not all with full sea view), nice spa but expensive (24€) and open only some afternoons, breakfast could be improved (no fresh fruit salad or fresh orange juice, no vegan products or other milks) served in a place almost without windows.
Stayed 3 nights in Oct 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bell'hotel a Zafferana
Bella struttura vicina al centro di Zafferana. Buon punto da cui visitare l'Etna e la zona del catanese. Stanze grandi e pulizia giornaliera ma nei 4 giorni di permanenza non sono stati mai cambiati gli asciugamani del bagno. Colazione abbondante e varia. La connessione internet a volte saltava ma era forse dovuto al cattivo tempo. Bella piscina esterna ma non utilizzabile per le basse temperature avute nel periodo del soggiorno. È presente però la piscina interna riscaldata della spa che ha il difetto di essere solo a pagamento, poiché inclusa nel percorso spa. Non abbiamo provato il ristorante della struttura ma in zona ci sono molti posti dove mangiare bene al giusto prezzo. In conclusione una buona esperienza.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegante fuori mano
Abbiamo sciato e poi ci siamo rifugiati in questo bellissimo albergo... Da rifare!
Stayed 1 night in Feb 2018

2/10 Terrible

MARYLENE

Disliked: Staff & service, property conditions & facilities
Hôtel de passage et de sport d'hiver
A première vue, hôtel agréable mais service au minimum pas digne d'un 4 étoiles sup comme sur les panneaux de l'hôtel Restaurant .....je sais si il y a pas d'indication... Piscine interrieuren faisant parti du spa donc pas de l'hôtel prévoir 15€ par personne Petit déjeuner façon industriel, jus orange a l'eau, jambon blanc qui transpire, fruit frais veurrie, pomme flétrie

6/10 Okay

davide

Liked: Staff & service, property conditions & facilities
viaggio di piacere
prenotazione non chiara da parte di chi ? expedia o esperia hotel. prenotazione fatta via telefono. peccato succedano queste cose la vacanza può subire alterazioni

4/10 Poor

Fanny

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Decevant...
l'Etna dernière étape de notre voyage en Sicile, Esperia dernier hôtel : le plus cher et le moins bien. Honteux de payer ce prix dans un Hotel ou même l’accès à la piscine extérieure est payant ! et le petit déjeuner : pas de pain frais, du jus de fruit en brique, pas d'oeuf, ni d'omelette... des cuillères en plastique

10/10 Excellent

jp, corse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon hotel
Hotel moderne Belle vue, bon restaurant classe et elegant avec des prix tres corrects Chambre agreable avec belle vue, au pied de l etna mais voiture indispensable

6/10 Okay

Raffaele

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Bello l,hotel malgestito
L,hotel e' molto bello e in una splendida posizione.le stanze sono confortevoli e molto grandi, bella la piscina e il centro benessere, peccato che la pulizia in generale e nelle stanze e' molto deludente, deludente anche la colazione senza niente di salato,per quanto riguarda il centro benessere consiglierei l,acqua calda nella piscina interna se uno vuole la piscina fredda va all,esterno....manca la wi fI nelle camera.