Sheraton Zagreb Hotel

5.0 star property
5-star luxury hotel perfect for exploring Zagreb

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Zagreb Hotel

Exterior
Presidential Suite, 1 Bedroom | Living area
Presidential Suite, 1 Bedroom
Lobby
Presidential Suite, 1 Bedroom | Living room

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Kneza Borne 2, Zagreb, 10000
  • Zrinjevac
    7 min walk
  • Ban Jelacic Square
    11 min walk
  • Zagreb Cathedral
    13 min walk
  • Zagreb (ZAG)
    24 min drive

Room options

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Courtyard View

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 190 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 Bedroom, Courtyard View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Zagreb

Central Zagreb getaway .With a stay at this Donji Grad hotel, you'll be steps from POGON - Zagreb Center for Independent Culture and Youth and Branimir Centar. Victims of Fascism Square and Mestrovic Pavilion are also within half a mile (1 km).

What's nearby

  • Ban Jelacic Square - 11 min walk - 1.0 km
  • Zagreb Cathedral - 13 min walk - 1.2 km
  • Croatian National Theatre - 17 min walk - 1.5 km
  • Museum of Broken Relationships - 18 min walk - 1.5 km
  • Zagreb City Museum - 6 min drive - 3.7 km

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 24 min drive

Restaurants

  • ‪Piano Bar Jelovnik Sheraton Hotel Zagreb - ‬1 min walk
  • ‪Boogie Lab - ‬3 min walk
  • ‪Ms Grill - ‬4 min walk
  • ‪Tomassino - ‬1 min walk
  • ‪The Beertija - ‬2 min walk

About this property

Sheraton Zagreb Hotel

5-star luxury hotel perfect for exploring Zagreb
Sheraton Zagreb Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury Sheraton Zagreb Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Zagreb hotel.

  • 1 building
  • 306 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1996
  • Casino
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

Languages

Croatian, English, Italian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 21 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Art gallery
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1057 reviews" "
Rating 8 - Good. 321 out of 1057 reviews" "
Rating 6 - Okay. 90 out of 1057 reviews" "
Rating 4 - Poor. 36 out of 1057 reviews" "
Rating 2 - Terrible. 32 out of 1057 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really pleased with the Sheraton Zagreb. We arrived very late, 2am, but the staff were very welcoming, nevertheless. The room we had was very comfortable, we were 3 people, but still plenty of space and well-appointed. The breakfast was outstanding and the staff, especially Dragica, were so nice and friendly. This hotel has a great spa with a very nice indoor pool, which was especially welcome after a hot day’s sightseeing in very hot Zagreb, they were having a terrible heatwave! Would definitely recommend to fellow travelers 👍👍👍
Stayed 3 nights in Aug 2024

8/10 Good

Ellen

Stayed 1 night in Aug 2024

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and great very convenient and near by everything
Stayed 3 nights in Aug 2024

6/10 Okay

tarza

Liked: Cleanliness, property conditions & facilities
No thing
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 * hotel experience in Zagreb
A wonderful 5 nights stay in Zagreb at the Sheraton! The hotel is conveniently located for restaurants and grocery stores. There are stops by the hotel for trams to take you to main sites. Transportation is very cheap! Less than one euro for buses and the tram. However, we walked everywhere during our stay. It’s only a 10 minute walk to the centre and roughly the same time to get to the bus station for the airport bus. The hotel was comfortable and looked very fresh having been recently renovated. Nice breakfast buffet to start the morning and the leisure suite was something to look forward to after a day of doing the sites. I would thoroughly recommend this hotel for a stay in Zagreb.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Amazing staff, super friendly. Great experience
Stayed 6 nights in Aug 2024

10/10 Excellent

JEREMY

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra, Mountain View

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable.
Stayed 2 nights in Aug 2024

8/10 Good

Antonija

Travelled with family
Liked: Cleanliness, staff & service
Front desk was great. Hotel room was outdated some repairs needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was upgraded to the executive level, and it was a beautiful large room with a very comfortable and luxurious bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a walking distance to the old town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yais

Stayed 3 nights in Jul 2024

10/10 Excellent

Yuriy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, comfortable beds, cleanliness.
Stayed 1 night in Jul 2024

10/10 Excellent

MOHAMED

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel very close to the old part of town and with very friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

JUNGSUN

Liked: Staff & service, property conditions & facilities
Best Hotel in Zagreb. Very convenient. I would stay if I visit Zagreb again.
Stayed 7 nights in Jul 2024

8/10 Good

Srdjan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bar staff were excellent, very nice property and rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natasha, Cunupia

Liked: Cleanliness, amenities, property conditions & facilities
Really fun business oriented hotel ,convenient if youre staying and working or having meetings.. There are multiple quiet spots you can get out your room with your laptop or a book.. Totally newly outfitted gym that i really enjoyed, really lovely staff there as well.Didnt make use of the sauna or pool this time but both are obviously fun. Always a pleasure hanging out in the hotel bar with a really perfect staff..sometimes Id just go get a glass of wine to take back to the room just to interact with their delightful energy :)) The italian restaurant still serves good food and compete with the warmth of the wait staff ,appreciated that. Girls at the check in desk were lovely and professional.. The cleaners and everyone walking around attached to the hotel are super nice. I enjoy this hotel too much ,it's a problem .
Stayed 13 nights in Jul 2024

10/10 Excellent

Ricardo, Key Biscayne

Stayed 3 nights in Jul 2024

10/10 Excellent

jason

Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Rodrigo E

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet
The lobby is perfect the rooms need an upgrade the buffet is great
Stayed 2 nights in Apr 2024