See all properties

Gokan no Yu Tsuruya

3.5 star property
3.5-star spa ryokan near Zao Hot Springs Ski Resort

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gokan no Yu Tsuruya

Spa tub, hot springs
Point of interest
Point of interest
Interior
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Zao-onsen 710, Yamagata, 990-2301
  • Zao Hot Springs Ski Resort
    2 min walk
  • Zao Chuo Ropeway
    4 min walk
  • Zao Sky Cable
    7 min walk
  • Yamagata (GAJ)
    43 min drive

Room options

View all photos for [No floor designation] Run of House with Toilet and Sink, Non Smoking

[No floor designation] Run of House with Toilet and Sink, Non Smoking

[No floor designation] Run of House with Toilet and Sink, Non Smoking

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Room

Zao Onsen Zao Shiki No Hotel

Spa
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (99)
Zao Onsen Zao Shiki No Hotel

About the area

Yamagata

Zaoonsen stay.At this Zaoonsen ryokan, you'll be within a 5-minute walk of Zao Hot Springs Ski Resort and Zao Chuo Ropeway. Also, Zao Sanroku Ropeway is within half a mile (1 km) and Zao Super Slider is within 2 miles (3 km).

What's nearby

  • Zao Hot Springs Ski Resort - 2 min walk - 0.2 km
  • Zao Chuo Ropeway - 4 min walk - 0.4 km
  • Zao Sky Cable - 7 min walk - 0.7 km
  • Zao Sanroku Ropeway - 8 min walk - 0.7 km
  • Zao Super Slider - 12 min walk - 1.1 km

Getting around

  • Akayu Station - 29 min drive
  • Yamagata Airport (GAJ) - 43 min drive

Restaurants

  • ‪そば梨庵 - ‬7 min walk
  • ‪トマトの森 - ‬11 min drive
  • ‪奥村そばや - ‬2 min walk
  • ‪そば梨庵 - ‬17 min drive
  • ‪レストラン横倉 - ‬8 min walk

About this property

Gokan no Yu Tsuruya

3.5-star spa ryokan near Zao Hot Springs Ski Resort
As a guest of Gokan no Yu Tsuruya, you'll find a full-service spa and hot springs. Public spaces have free WiFi. Gokan no Yu Tsuruya also features a vending machine, shopping on site, and a television in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Yamagata ryokan.

  • 41 guestrooms or units
  • Front desk (limited hours)
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
  • Refrigerator in a common area
Gokan no Yu Tsuruya offers 41 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is equipped with a spa tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs open between noon and 11:30 AM.

Languages

Japanese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:20 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Hot springs access available from noon to 11:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Gokan no Yu Tsuruya Inn Yamagata
Gokan no Yu Tsuruya Yamagata
Gokan no Yu Tsuruya Ryokan
Gokan no Yu Tsuruya Yamagata
Gokan no Yu Tsuruya Ryokan Yamagata

Gokan no Yu Tsuruya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 193 reviews" "
Rating 8 - Good. 42 out of 193 reviews" "
Rating 6 - Okay. 5 out of 193 reviews" "
Rating 4 - Poor. 4 out of 193 reviews" "
Rating 2 - Terrible. 2 out of 193 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

MAN SZE JANET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

emery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
breakfast set
Dinner set
View from 610
Stayed 1 night in Jan 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible expe
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, warm and cozy ambience. Onsen is super nice, loved my stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for making the stay special
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great service. Staff are happy and pleasant. And the translation audio device they use makes communication easier. There is a one-time free-use of a private onsen bath among 5 choices during the entire stay. The public open-air bath within the hotel is also not bad. I got a corner room with a view on the ski slopes and it's spacious Japanese style so I have enjoyed my stay very much. The hotel is right across the bus terminal so getting in from Yamagata train station is very convenient. There is also free shuttle service to the Zao ropeway for skiing/snowboaring or cable car to view the snow monsters. Without ski/snowboard gear, it's actually quite an easy 10-minute walk.
Stayed 2 nights in Mar 2023

10/10 Excellent

sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were incredible. could help enough.
Stayed 3 nights in Feb 2023

10/10 Excellent

Deborah

Stayed 4 nights in Feb 2023

10/10 Excellent

William H. Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at Gokan no Yu Tsuruya for a ski and onsen vacation. Staff are incredibly friendly, the private and public onsens are phenomenal, and the room was just what I needed to enjoy 5 days in Zao. I'd recommend booking breakfast and dinner ahead if you plan to stay in for dinner. Options around Zao were at times slim, particularly late in the evening. Highly recommend Gokan no Yu Tsuruya to anyone looking for a relaxing way to spend some time.
Stayed 4 nights in Feb 2023

10/10 Excellent

Beng Ooi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, hotel onsen is good
Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.
Stayed 2 nights in Feb 2023

10/10 Excellent

KAR SIONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Japanese style of stay, we arrived late but the staff wait until we arriving. They are helpful and room was clean

4/10 Poor

toshie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
A magical one night stay.
We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.
Stayed 1 night in Sep 2022

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Discounted lift tickets if you stay here! And free private onsen once per day, but also free access to the public Onsen! Free shuttle to and from the lifts but also a very short walk if you miss it of want to walk.
Stayed 2 nights in Dec 2021

10/10 Excellent

Rino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good location and service
The hotel is located right next to the town bus stop, making it very easy if you are traveling by bus. Breakfast was good and plenty and services were great, everyone is capable and helpful. The building itself is a bit old but clean. Easy access to the ski resort as well.
Stayed 2 nights in Feb 2020

10/10 Excellent

JoyceNgo, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place, friendly staff, we went back to the hotel to rest before dinner and the staff brought us apples as refreshments, great location (across the street from the bus station), lovely onsen, outdoor, indoor or private. I am not a big fan of public onsen, so the private one is perfect. We will definitely stay here next time.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Radhakrishnan

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old facility... early check out time.. not clean probably never coming back.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 1 minute walk to bus station, Excellent private onsen.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, good staff, nice room, excellent onsen
Stayed 1 night in Jan 2019

6/10 Okay

Jasmine, KL

The ryokan just opposite the Zao bus station. Just ok ryokan.
Stayed 1 night in Dec 2018