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Naco Aparthotel & Spa

4.0 star property
4-star ski aparthotel near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naco Aparthotel & Spa

Interior entrance
Front of property
Indoor pool, open 8:00 AM to 9:30 PM, sun loungers
Spa
Studio, 1 Double Bed (Matterhorn View) | In-room dining

Reviews

10 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
Spissstrasse 44, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt Visitor Center
    5 min walk
  • Zermatt–Sunnegga Funicular
    8 min walk
  • Sion (SIR)
    103 min drive

Room options

View all photos for Studio (North)

Studio (North)

Studio (North)

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

  • 51 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio, 1 Double Bed (Matterhorn View)

  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio (South)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio (South)

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

Apartment

Apartment

  • 46 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

Suite (Rooftop) | Living area

Suite (Rooftop)

  • 4 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment (Garden)

Apartment (Garden)

Apartment (Garden)

  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 7
  • 3 Double Beds

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About the area

Zermatt

Winter getaway.Within a 5-minute walk of this Zermatt aparthotel, you'll find Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. Zermatt Visitor Center and Zermatt–Sunnegga Funicular are also within half a mile (1 km).
View more Aparthotels in ZermattOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt - Furi - 11 min walk - 1.0 km
  • Zermatt-Furi Gondola - 18 min walk - 1.6 km
  • Sunnegga Ski Resort - 20 min walk - 1.7 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 103 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Golden India - ‬4 min walk
  • ‪Fuchs - ‬7 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬5 min walk

About this property

Naco Aparthotel & Spa

4-star ski aparthotel near Zermatt-Matterhorn Ski Paradise
During the winter, enjoy onsite recreation like snowboarding, sledding, and snowshoeing. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes.

Free breakfast is available daily. Public spaces have free WiFi.

This 4-star Zermatt aparthotel is smoke free.

  • 25 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Naco Aparthotel & Spa offers 25 accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, slippers, and hair dryers.

This Zermatt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.

Languages

Czech, English, French, German, Italian, Portuguese, Russian, Slovak

Property amenities

Ski

  • Close to ski runs, ski lifts, and skiing

Pool/Spa

  • Indoor pool
  • Sun loungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Oven
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast available daily 7:00 AM–11:00 AM

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Towels provided
  • Soap
  • Slippers
  • Bathrobes
  • Toilet paper
  • Shampoo

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (lobby)

Location highlights

  • In the mountains

Things to do

  • Sledding on site
  • Snowboarding on site
  • Snowshoeing on site
  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 25 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 9:30 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Naco Aparthotel Spa
Naco Aparthotel & Spa Zermatt
Naco Aparthotel & Spa Aparthotel
Naco Aparthotel & Spa Aparthotel Zermatt

Naco Aparthotel & Spa Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 96 out of 105 reviews" "
Rating 8 - Good. 8 out of 105 reviews" "
Rating 6 - Okay. 1 out of 105 reviews" "
Rating 4 - Poor. 0 out of 105 reviews" "
Rating 2 - Terrible. 0 out of 105 reviews" "

10/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheila Marie

Liked: Cleanliness, property conditions & facilities
Clean! New property
Stayed 2 nights in Aug 2024

10/10 Excellent

Hoai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

visvanathan, Fairfax

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, room comfort
Brand new hotel, spacious room, with everything you need, I have never been in such nice hotel room with this price in Europe ever! The breakfast is also the best, from hot to cold, variety of foods and fresh squeezed orange juice!
Stayed 2 nights in Aug 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming staff. Perfect location, close to town but in a more peaceful area. Great views!!
Stayed 2 nights in Jul 2024

10/10 Excellent

MAN YI

Stayed 2 nights in Jul 2024

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rupal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel. Everything was within a walking distance. Very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chi Ching

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
環境清潔，早餐選擇多，按摩池非常棒。
Stayed 3 nights in Jun 2024

10/10 Excellent

Jui Hwa

Travelled with family
Liked: Cleanliness, room comfort
a short walk from train station, convenient to everything, clean and cosy, excellent breakfast and other amenities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Fuhua

Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay and highly recommend. Maria was great, loved the cheese buffet.
Stayed 7 nights in Feb 2024

10/10 Excellent

Cafer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved it, such a clean place and great service. Also recommend the massage by Sarah🙏
Stayed 4 nights in Feb 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable hotel within walking distance of the train and ski lifts. Just what we were looking for. Also enjoyed the spa and pool.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Wonderful stay over Christmas
The room was in great condition with very comfortable beds and view of the Matterhorn. Very convenient for ski access and very close to the gen e-bus stop. The pool and saunas were also great. So was the breakfast. They pleasingly surprised us with a Christmas tree and treats.
Stayed 5 nights in Dec 2023

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
The property was very nice. The room was spacious, clean and comfortable. The pool and spa area was very nice. The breakfast had lots of good options. The hotel is just a few minute walk from the train station and the center of town. We would stay here again.
Stayed 1 night in Dec 2023

8/10 Good

Iris

Travelled with family
Liked: Cleanliness, room comfort
Very nice hotel and comfortable. Nice warm pool too.
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Stayed 3 nights in Dec 2023

10/10 Excellent

Chuyun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed our stay at Naco! It is really near the train station and within walking distance to everywhere for a first time traveller to Zermatt! Breakfast had a wide variety too! I would definitely go back if I were to travel to Zermatt again!
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After travelling through London & Paris, this hotel was a breath of fresh air; everything felt new and modern, clean and tidy.... and the customer service was above and beyond. We were greeted by a very happy man at the front desk.... which sadly seemed to be missing from the rest of our European experiences. Sadly we only had two nights here.... we wanted to stay much longer and enjoy everything this hotel had to offer. They even prepared lunches for us to take away with us as we left very early in the morning. This hotel should be a top choice for anyone visiting here; you might be lucky enough to get a view of the Matterhorn from your balcony like we did.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Nice place and reception staff.
We were upgraded to a suite that had two rooms and two bathrooms. It was a very nice suite with a balcony. There was sufficient closet space to hang out clothes. Breakfast was quite nice, beyond the American Continental style breakfast. It was a buffet style breakfast. They even had fridge section of cheese selections. Pancakes, eggs, sausage, bacon, muesli, yogurt, fruits… even fresh squeezed OJ if you want. The reception lady was very nice and sweet. It’s not too far from the train station but far enough from the touristy crowds to enjoy the peace.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and facility is good, it has everything you need. Staff is nice and helpful.

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely and clean. It was easy to get to amenities (less than 5 mins). Perfect for hiking holidy
Stayed 2 nights in Sep 2023