Hilton Grand Vacations Club Zihuatanejo

4.0 star property
4-star beachfront resort near La Ropa Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Grand Vacations Club Zihuatanejo

2 outdoor pools, pool umbrellas, sun loungers
Suite, 3 Bedrooms, Ocean View | Terrace/patio
Exterior
Terrace/patio
In-room safe, individually decorated, bed sheets

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Camino Escenico Playa la Ropa S/N, Zihuatanejo, GRO, 40895
  • Zihuatanejo Bay
    1 min walk
  • La Madera Beach
    8 min walk
  • Kioto Plaza
    13 min walk
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    18 min drive

Room options

Studio, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Partial Ocean View

  • 133 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Suite, 1 Bedroom, Partial Ocean View (Dip Pool)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, 2 Bathrooms (Dip Pool)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 3 Bedrooms, Ocean View

  • 123 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Bunk Beds

Suite, 3 Bedrooms, Ocean View (Dip Pool)

  • 192 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Suite, 2 Bedrooms, Ocean View

  • 130 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

Suite, 1 Bedroom, Ocean View (Dip Pool)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Balcony, Ocean View (Dip Pool)

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Dip Pool)

  • 130 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

Suite, 1 Bedroom, Balcony

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Zihuatanejo

On the beach.A stay at this Playa La Ropa resort places you steps from La Ropa Beach and within a 5-minute walk of Zihuatanejo Bay. Municipal Market and Archaeological Museum of the Great Coast are also within 2 miles (3 km).

What's nearby

  • Zihuatanejo Bay - 1 min walk
  • La Madera Beach - 8 min walk
  • Municipal Market - 17 min walk
  • La Ropa Beach - 5 min drive
  • Las Gatas Beach - 10 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18 min drive

Restaurants

  • ‪Terracita Beach - ‬12 min walk
  • ‪Margaritas - ‬10 min walk
  • ‪Hao - ‬10 min walk
  • ‪Boxha Café - ‬10 min walk
  • ‪Il Mare - ‬3 min walk

About this property

Hilton Grand Vacations Club Zihuatanejo

4-star beachfront resort near La Ropa Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools at Hilton Grand Vacations Club Zihuatanejo, and enjoy amenities like a children's pool and a fitness center.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

This 4-star Zihuatanejo resort is smoke free.

  • 71 guestrooms or units
  • 8 buildings
  • 2 dining venues
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hilton Grand Vacations Club Zihuatanejo offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Accommodations at this 4-star resort have kitchens with microwaves and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Individually decorated
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 4300.00 per accommodation, per stay
  • Resort fee: MXN 609 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • In-room bottled water
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 725 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Club Intrawest Hotel
Club Intrawest Hotel Zihuatanejo
Club Intrawest Zihuatanejo
Embarc Zihuatanejo Hotel
Zihuatanejo Club Intrawest
Zihuatanejo Intrawest
Club Intrawest Zihuatanejo Hotel
Club Intrawest
Embarc Hotel
Club Intrawest - Zihuatanejo Hotel Zihuatanejo
Intrawest Zihuatanejo
Club Intrawest - Zihuatanejo Hotel
Hotel Intrawest Zihuatanejo
Embarc Zihuatanejo By Diamond Resorts
Club Intrawest – Zihuatanejo
Embarc Zihuatanejo Resort
Hotel Intrawest Zihuatanejo
Intrawest Zihuatanejo
Embarc Zihuatanejo
Hilton Vacations Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort
Hilton Grand Vacations Club Zihuatanejo Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort Zihuatanejo

Hilton Grand Vacations Club Zihuatanejo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 521 reviews" "
Rating 8 - Good. 100 out of 521 reviews" "
Rating 6 - Okay. 22 out of 521 reviews" "
Rating 4 - Poor. 10 out of 521 reviews" "
Rating 2 - Terrible. 12 out of 521 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Claudia F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You need to improve your costumer service staff was very rude and ignored our petitions or needs
Stayed 4 nights in Aug 2024

10/10 Excellent

jose a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property
Stayed 4 nights in Jul 2024

10/10 Excellent

Arely

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff members my hats off they were on top of everything, excellent place to stay .
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A Really good Customer service nothing like the service from the people and service
Stayed 4 nights in Jul 2024

10/10 Excellent

Martha Catalina

Stayed 5 nights in Jun 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay in the Ixtapa hotel zone and decided to stay on the La Ropa side. So much quieter and relaxing and the scenery is so nice. The hotel is a time share property but maintained like a 5 star resort. We were 5 and shared a 2 bedroom suite with 3 full baths. Extremely comfortable and had enough space for everyone to have their space. Will definitely be back.
Stayed 4 nights in Jul 2024

8/10 Good

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, muy lindo, buen equipado el cuarto, solo la comida del restaurante le falta más sabor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best vacation
Stayed 5 nights in Jun 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. No elevators.
Stayed 7 nights in Jun 2024

10/10 Excellent

Rosalba

Stayed 2 nights in Jun 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

4/10 Poor

Michael

Stayed 3 nights in May 2024

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED THE HOTEL VERY NICE
Stayed 5 nights in Mar 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

mauro

Liked: Cleanliness, staff & service, property conditions & facilities
The bay is amazing. Beachfront access to restaurants can’t be beaten, one stop shop for everything from sun to food.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jane

Stayed 10 nights in Mar 2024

4/10 Poor

Shannon

Travelled with group
Old dirty worn out..no hot water..horrible beds..
Stayed 15 nights in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Hilton grand!
My husband and I stay here for a month and absolutely loved it! The service and location can’t be beat!
Stayed 28 nights in Feb 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but excellent
This is not a cheap stay…and previous members of club intrawest, diamond resorts, Embarc and now hilton, take up most of the rooms. The remaining few are in high demand so can command a price. However, it is our favourite place to stay, as long as you can manage the steps! We had more than a hundred up to our room in building number one, from the beach. A good workout!
Stayed 7 nights in Mar 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sola Stay at the Embarc
I love the community feeling of Embarc. Everyone, staff and guests alike are so very friendly. Hugo at the reception is over-the-top incredible!
Stayed 7 nights in Feb 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Great hotel, we will be back next week. Cannot fault this hotel. The only downside maybe yet to be seen but now that it is owned by Hilton they will have a greater client base that will want to use the facility. We struggled to find rooms this year so could it be even more difficult in the future?
Stayed 7 nights in Feb 2024

10/10 Excellent

Martin, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda, kentfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 7 day stay. Room was great , bed extremely comfortable.our balcony space and plunge pool was fantastic. 360 view of the bay. Staff extremely helpful, knowledgeable and very friendly. Service was impressive in the restaurant as well as the food.
Stayed 5 nights in Feb 2024