4/10 Poor
Miranda
Travelled with family
1 Feb 2025
Liked: Cleanliness, amenities
The property seems clean and well taken care of. I have stayed here a few times in the past and always had a great experience. Unfortunately it has new owners, and they focused more on the asthetics than the comfort. The beds were extremely uncomfortable. They used ti be very soft. Now they are Very firm. Their breakfast was decent, not too bad. They cleared out the botique and made it into a dining hall. It seems no one even used the dining hall. I miss the botique. Conviently located near shops and Lake Michigan. Great open view of the street and the shops. They are definitely going for the LUX vibe. Just wish they cared more for comfort. In my opinion, I think that the beds are the most important part of a hotel. If the beds are bad, then I am not staying there again. I loved their little game room in their loft. They had board games and a small library. Beautiful decorations. Quiet as well as felt safe. Would recommend for children.
Miranda
Stayed 1 night in Dec 2024