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Hyatt Centric Guatemala City

4.5 star property
4.5-star luxury hotel near Paseo Cayala, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Deluxe Suite, 1 King Bed
3 bars/lounges, poolside bar
Lobby sitting area
3 bars/lounges, poolside bar

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Avenida La Reforma
    4 min walk
  • Plaza Fontabella Shopping Center
    4 min walk
  • Embassy of Mexico in Guatemala
    8 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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The price is CA $157
per night
CA $192 total
includes taxes & fees
12 Dec - 13 Dec
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About the area

Guatemala City

Zona 10 stay.A stay at this Zona 10 hotel places you steps from Avia Mall and within a 5-minute walk of The Village Shopping Center. Avenida La Reforma and Plaza Fontabella Shopping Center are also within half a mile (1 km).

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • U.S. Embassy in Guatemala - 11 min walk - 1.0 km
  • Oakland Mall - 13 min walk - 1.1 km
  • La Aurora Zoo - 19 min walk - 1.6 km
  • Paseo Cayala - 7 min drive - 7.0 km

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Tgi Friday's Avia - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Applebee's - ‬1 min walk

About this property

Hyatt Centric Guatemala City

4.5-star luxury hotel near Paseo Cayala, connected to a shopping center
Hyatt Centric Guatemala City offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Centric Guatemala City. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Guatemala City hotel is smoke free.

  • 138 guestrooms or units
  • 3 bars or lounges
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 21.32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 122 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 520 out of 623 reviews" "
Rating 8 - Good. 59 out of 623 reviews" "
Rating 6 - Okay. 25 out of 623 reviews" "
Rating 4 - Poor. 12 out of 623 reviews" "
Rating 2 - Terrible. 7 out of 623 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Y.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with heated rooftop pool, attentive staff and remarkable breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024

10/10 Excellent

Jane R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tsachi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern yet cozy in the heart of the Zona Viva. Great amenities and service!
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Herbert

Liked: Cleanliness, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Nery

Stayed 1 night in Jul 2024

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, comfortable And very clean the breakfast buffet had many options, including keto and gluten-free! The lunch and dinner menu delicious appetizers, main courses and desserts! the staff starting from the valet reception, cleaning crew, hostesses and waiters and in room, service staff were polite and very helpful! I would like to give a special shout out to Rudy who met us when we first arrived took us upstairs to the reception area offered and prepared us a cultural beverage took us up to our room with our luggage and anytime we would see him in the hotel He would continuously offer help and information about hotel amenities, and the surroundings. Also a shout out to Receptionist Kimberly and Frinne Very helpful, polite, and always had a smile on their face. I would definitely recommend this hotel!
Stayed 7 nights in Jul 2024

10/10 Excellent

Alonso, McKinney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is one of the best ones that I ever known. Great pleace to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenny

Stayed 1 night in Jul 2024

10/10 Excellent

William, los angeles

Stayed 1 night in Jul 2024

10/10 Excellent

eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Friendly
Great hotel extremely friendly staff from the beginning to the end Antonio who work on the top bar was really friendly i will be staying at this hotel when ever i vist Guatemala City
Stayed 4 nights in Jul 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was extremely helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If visiting Guatemala City for business and being your area of impact Zona 10. Stay there. Traffic can be problem like in any city.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and the staff are incredibly friendly. Breakfast is delightful. Again can’t say enough good things about the staff. Great customer care!
Stayed 1 night in Jul 2024

2/10 Terrible

Sharon

Disliked: Staff & service, amenities, property conditions & facilities
Our room had the worst beeping sound that would not go away. It came from the bathroom vent where a green light was visible. I brought it to the front desk attention and they just said sorry as if I was imagining a sound. They were not able to remedy it and I had to use my sound machine on my phone app to get through the night to sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Stayed 2 nights in Jul 2024

10/10 Excellent

Rudy

Stayed 2 nights in Mar 2024

10/10 Excellent

Rebecca, monterey park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here 3 times already and will prob continue staying here. Love the location!
Stayed 3 nights in Jul 2024

10/10 Excellent

ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very modernized decor and business friendly settings. Many conference rooms design for small and big meetings. Great cafe bar nearby the elevator where I had the best crème brûlée in my life so far.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca, monterey park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this property every time I go to GT city for work. Staff is super friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Javier

Stayed 6 nights in Jun 2024