Oceano Palace Beach Resort

3.0 star property
3-star beachfront hotel near Mazatlan International Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oceano Palace Beach Resort

Outdoor pool, open 8 AM to 7 PM, pool umbrellas, sun loungers
On the beach, free beach cabanas, sun loungers, beach umbrellas
Exterior
Lobby
In-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida Camaron Sabalo, Mazatlán, SIN, 82110
  • Playa Brujas
    2 min walk
  • El Cid Country Club Golf Course
    4 min drive
  • Cenaduría Chayito
    1 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    34 min drive

Room options

Room, City View (European Plan, Non-refundable)

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, City View (European Plan)

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, Ocean View (European Plan)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, City View (European Plan)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Mazatlán

On the beach.Your stay at this Zona Dorada hotel places you within 6 miles (10 km) of Mazatlan International Center and Playa Norte. Immaculate Conception Cathedral and Plaza Machado are also within 6 miles (10 km).

What's nearby

  • El Cid Country Club Golf Course - 4 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 8 min drive
  • Cerritos Beach - 10 min drive
  • Plaza Machado - 12 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Restaurante Cilantros - ‬7 min walk
  • ‪Diego's Beach House - ‬2 min walk

About this property

Oceano Palace Beach Resort

3-star beachfront hotel near Mazatlan International Center
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. After a day at the beach, enjoy amenities at Oceano Palace Beach Resort like an outdoor pool, a children's pool, and a fitness center.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Mazatlán hotel.

  • 1 building
  • 255 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1976
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Oceano Palace Beach Resort offers 255 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Mazatlán hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oceano Palace Beach Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8 AM to 7 PM.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Oceano Palace
Oceano Palace
Oceano Palace Beach
Oceano Palace Beach Hotel
Oceano Palace Beach Hotel Mazatlan
Oceano Palace Beach Mazatlan
Oceano Palace Hotel

Oceano Palace Beach Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 228 out of 1002 reviews" "
Rating 8 - Good. 325 out of 1002 reviews" "
Rating 6 - Okay. 224 out of 1002 reviews" "
Rating 4 - Poor. 120 out of 1002 reviews" "
Rating 2 - Terrible. 105 out of 1002 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Estuvo bien la estancia solo que hubo días en que un bar que está al cruzar la calle tenían la música súper fuerte y hasta las 4 am entonces mucho ruido
Stayed 3 nights in Apr 2024

2/10 Terrible

Norma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool has mole, handle to the balcony broke no hot water
Stayed 4 nights in Jun 2023

8/10 Good

christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean front views were amazing, staff were nice and friendly. But the check-in is almost nightmarish, they need to fix that!! They have you check-in then they tell you to come back for keys……… so they make stand in line twice…….
Stayed 2 nights in Jul 2022

8/10 Good

Mario Gutierrez

Liked: Cleanliness, amenities, property conditions & facilities
Español/English Estuve ahi una semana y vi los 2 lados de la moneda. I stayed there for about a week and saw both sides of the coin. Los primeros 3 dias estuvieron bien. Hay buenas opciones de transporte y actividades externas e instalaciones decentes. Sin embargo, al 4to dia hubo un apagon que duro varias horas. Al dia siguiente, no habian suficientes toallas y estaban alternando el aire acondicionado cada par de horas para distribuir la electricidad que les llegaba, cosa que causo que el ventilador sacara agua. Al dia siguiente me desactivaron las tarjetas de acceso pero eso se arreglo rapido al contactar recepcion. El Wifi, mediocre. Frequentemente me dejaba sin internet desde mi laptop y paso mucho mas en los ultimos 3 dias. La comida no esta mal, pero no es algo que diria que vale la pena conseguir el todo incluido- el dia que fui me atendieron mal. The first three days were quite good. There are good transportation and external activity options. However, on the 4th day, there was a 2-3 hr outage. On the following day, there were not enough towels and they were alternating the air conditioner every hour to distribute the available power - this resulted in the room fan precipating some water. The day after my access cards got revoked but that got solved promptly upon contacting reception. Wifi was bad, often kicking me out on my laptop and happening often, much more after the blackout. Food was okay, but not worth all-inclusive. The day I went service was bad
Stayed 6 nights in Jul 2022

2/10 Terrible

Jose L.

Travelled with family
No tenían suficientes toallas,había cucarachas, les falta mantenimiento a los cuartos.
Stayed 7 nights in May 2022

6/10 Okay

Blanca

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Maxime

Stayed 1 night in May 2022

8/10 Good

Irving

Stayed 1 night in May 2022

2/10 Terrible

Francisca, Santa Maria

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Staff attitude now good.
Stayed 3 nights in Apr 2022

6/10 Okay

nina

Travelled with family
Just the location
Stayed 4 nights in Apr 2022

4/10 Poor

Luis Enrique

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Disappointed
I booked 2 rooms at the Oceano Palace, upon arrival they told us that based on the type of room we *reserved* they were out but the placed us at a sister hotel (Luna Palace), my mother loves the hot tub at Oceano, the main reason we made the reservation, Luna doesn't have one, there was a dead cockroach right outside my room, there was another one in the bathroom of the bedroom as well, it was very disappointing ti be moved elsewhere without being told 1st and to a place without same amenities. We will probably not stay here/there again.
Stayed 2 nights in Mar 2022

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor value for the price
Dated hotel under renovation. Stars are Overrated. Prime beachfront location. Friendly staff. Slow unreliable internet. TV channel selection poor. Close to Diegos , La Catrina, Chiili Pepers & Tonys.
Stayed 3 nights in Feb 2022

2/10 Terrible

joe

Disliked: Cleanliness, amenities, property conditions & facilities
Music from (across the street clubs ) too loud to get any sleep. I would not stay here ever again
Stayed 1 night in Dec 2021

8/10 Good

Sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
If you have kids this is a great place. If you are alone, I wouldn’t. For us it was perfect because we do have kids, their are children everywhere. So my kiddos loved it. The breakfast was pricey and not awesome. The staff was great! It’s also loud up to 10 ish so again if that’s not your thing I wouldn’t.
Stayed 4 nights in Dec 2021

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2021

2/10 Terrible

ADRIAN

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was not up to our par
Stayed 3 nights in Nov 2021

4/10 Poor

Pedro

Travelled with family
I enjoy my stay. .... but for me the only friendly people was the parking lot attendants , and the people cleaning the rooms very friendly compere to the front desk.....
Stayed 4 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
I liked the view. Didnt like the service
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that we checked in at 1pm and our key wasn’t working and couldn’t get someone to help us in our room till 3pm!
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
My family and I had a bad stay at Oceano Palace. First of all their rooms don’t have mini fridge or microwave and need updating. The staff is rude and don’t give you accurate information on stay. I have stayed in other hotels in Mazatlan and they are nicer and the staff is awesome. I will not go back to this place.
Stayed 6 nights in Mar 2021

6/10 Okay

rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bring ear plugs to sleep
everything was really good, nice staff, good location, the only problem, could not get a good night sleep, i stayed here the other year an was great !!! but this time, some new clubs open right across the street, an play loud music from 10pm to 5am, an when i mean loud, it is, hate to give this review, but its the truth !!!!
Stayed 3 nights in Jan 2021

6/10 Okay

Richard

Stayed 3 nights in Oct 2020

6/10 Okay

linda

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Would’ve appreciated some clean towels in our rooms, we had 4 rooms our stay was 3 nights. 4 to a room and only one room had two towels 😒 this was through out the stay. Mold In shower, mold on drapes not very nice. Cleanliness attracts, so definitely need attention on it.
Stayed 3 nights in Sep 2020

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel with excellent location
Clean hotel with excellent location love that it’s off the ocean beach view rooms have beautiful view
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time here. I live this place. Highly recommend this place.
Stayed 1 night in Jan 2020