See all properties

iStay Hotel Ciudad Juarez

3.5 star property
3.5-star hotel in Zona Pronaf, connected to a shopping center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Lobby
In-room safe, desk, soundproofing, iron/ironing board
Indoor pool
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Hospital de la Mujer
    3 min walk
  • Plaza de las Americas
    6 min walk
  • Paso del Norte Cultural Center
    17 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    25 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

Hotel Lucerna Ciudad Juarez

Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1010)
The price is CA $105
per night
CA $126 total
includes taxes & fees
21 Jan - 22 Jan
Hotel Lucerna Ciudad Juarez

About the area

Ciudad Juárez

Heart of Ciudad Juárez.You'll be steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas with a stay at this Zona Pronaf hotel. Ciudad Juárez Art Museum and Jaime Canales Lira Stadium are also within half a mile (1 km).

What's nearby

  • Plaza de las Americas - 6 min walk
  • Paso del Norte Cultural Center - 17 min walk
  • Paso del Norte International Bridge - 5 min drive
  • Bridge of the Americas - 7 min drive
  • American Consulate - 9 min drive

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬4 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Kinsui - ‬5 min walk
  • ‪Crisostomo - ‬5 min walk

About this property

iStay Hotel Ciudad Juarez

3.5-star hotel in Zona Pronaf, connected to a shopping center
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 825397 square feet (76682 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly iStay Hotel Ciudad Juarez. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • 825397 sq ft of conference space
  • 76682 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting services
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 150 for adults and MXN 100 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch plasma TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

iStay Hotel Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 546 out of 1006 reviews" "
Rating 8 - Good. 212 out of 1006 reviews" "
Rating 6 - Okay. 109 out of 1006 reviews" "
Rating 4 - Poor. 63 out of 1006 reviews" "
Rating 2 - Terrible. 76 out of 1006 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel because of how the pool is centralized and right next most 1st floor room
Stayed 2 nights in Oct 2024

8/10 Good

Claudia

Travelled with family
Liked: Staff & service, room comfort
Its was just ok
The hotel is not to clean my room’s floors were very dirty. I think then need little bit of maintenance. The restaurant was extremely full not accessible for elderly people.
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Stayed 1 night in Sep 2024

10/10 Excellent

Alma Delia

Everything good
Stayed 4 nights in Sep 2024

10/10 Excellent

Humberto F

Stayed 3 nights in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Stayed 2 nights in Jul 2024

4/10 Poor

Norma

Terrible, no sirve el aire condicionado. Y lo sabían, por mantenimiento… había cucarachas. Las mujeres que limpian, (housekeeper) hablan a gritos a las 7 am. Definitivamente, terrible estancia!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really nice, the services and the staff.
Stayed 2 nights in Aug 2024

8/10 Good

Norma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the dining services especially Mr. Hector who works in this department. He ‘s an amazing employee,
Stayed 3 nights in Sep 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Marisol

Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

6/10 Okay

Honorio, Colorado springs

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We had a problem with the TV in our room and we asked for service to take care the problem and nobody showed up during the time that we stayed in the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2024

4/10 Poor

Laura Brigitte

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways were dirty, building from the outside looked good but from the inside in the actual rooms everything is still very old fashioned. The AC, the TV (normal TV), the shower, the bed sheets. After the cleaning lady came it was a weird smell on the room, like if the mop was dirty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast!
Stayed 1 night in Jul 2024