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City-Hotel Ochsen

4.0 star property
4-star hotel near Zug Old Town

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City-Hotel Ochsen

View from room
Exterior
Lobby lounge
Lobby
Sauna

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Pet-friendly
  • Room service
  • Air conditioning

Explore the area

Map
Kolinplatz 11, Zug, 6300
  • Zug Old Town
    1 min walk
  • Lake Zug
    2 min walk
  • Museum in der Burg
    5 min walk
  • Zürich (ZRH)
    56 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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4.2 out of 5, Very good, (46)
The price is CA $379
per night
CA $400 total
includes taxes & fees
5 Jan - 6 Jan
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About the area

Zug

On lake.With a stay at this Zug hotel, you'll be steps from Zug Old Town and a 5-minute walk from Lake Zug. Museum in der Burg and Metalli Shopping Centre are also within half a mile (1 km).

What's nearby

  • Zug Old Town - 1 min walk
  • Lake Zug - 2 min walk
  • Metalli Shopping Centre - 9 min walk
  • Bossard Arena - 2 min drive
  • Ageri Lake - 12 min drive

Getting around

  • Zug (ZLM-Zug Train Station) - 11 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Fischerstube - ‬2 min walk
  • ‪PLAZA café bistro bar - ‬3 min walk
  • ‪Ristorante San Marco Zug - ‬2 min walk
  • ‪Suan Long - ‬2 min walk
  • ‪Platzmühle - ‬2 min walk

About this property

City-Hotel Ochsen

4-star hotel near Zug Old Town
City-Hotel Ochsen offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A library, a terrace, and multilingual staff are also featured at the business-friendly City-Hotel Ochsen. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Zug hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 6 levels
  • Built in 1543
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
City-Hotel Ochsen offers 42 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Zug hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking for CHF 15 per day; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 6:30 AM–10 AM on weekdays and 8 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 31
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Saturday - Sunday (7:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 24 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 85.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 170 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CHF 15 per day (492 ft away)
  • Pet fee: CHF 24 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City-Hotel Ochsen Hotel Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Zug
City Hotel Ochsen
City-Hotel Ochsen Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Hotel Zug

City-Hotel Ochsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 101 reviews" "
Rating 8 - Good. 35 out of 101 reviews" "
Rating 6 - Okay. 2 out of 101 reviews" "
Rating 4 - Poor. 0 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel looks just renovated. Bathroom products are high quality, I appreciated a lot the refilling idea (instead of one use products). I liked the wood furniture in the room, and the big size bed. Very kind reception staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely place.
Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice town and hotel. Very modern and clean and great bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically
Stayed 1 night in Jun 2024

10/10 Excellent

Margrit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in beautiful part of town.
Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.
Stayed 1 night in Jun 2024

10/10 Excellent

Joe, Any city

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Jun 2024

10/10 Excellent

VOLKER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
refrigerator might be a plus
Stayed 3 nights in Oct 2023

10/10 Excellent

Jade Sau Yung

Stayed 1 night in Jun 2023

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private and Professional Swiss Hotel
Good stay with very professional staff and hotel is very private.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing the satff were super friendly Dominic the concierge was fantastic
Stayed 3 nights in Feb 2023

10/10 Excellent

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Andrew, Levin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2022

10/10 Excellent

Van

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could make more of an effort to have rooms ready early for guests requesting early check in. When someone has made an overnight flight and requested early arrival and check in, housekeeping should be instructed to get those rooms ready as a priority.
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Zug
A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.
Stayed 1 night in Aug 2022

8/10 Good

Bairam, New Malden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing personnel. Most friendly and helpful. Everything works. Buy God, that clock kills you during the night and single rooms are about 2 sq m in size
Stayed 1 night in May 2022

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved ZUG.
Friendly staff, very helpful. Clean room, had everything I needed. Close to old town, to shopping, and all the fun restaurants. I would definitely stay here again.
Stayed 1 night in Apr 2022

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay. The staff is incredible and the historic building is beautiful.
Stayed 4 nights in Feb 2022

10/10 Excellent

Hadass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and good. Hotel is in a great location
Stayed 3 nights in Nov 2021

8/10 Good

Benjamin

Stayed 1 night in Nov 2021

8/10 Good

Larry

Business traveller
Liked: Staff & service, property conditions & facilities
Overall the hotel was good and my stay was fine. The hotel has an excellent and convenient location. The staff were supportive, attentive and efficient. Only two downsides, the refillable drinking water bottle had mold inside and the pillows could be more supportive. I would stay there again because of its convenience and location.
Stayed 1 night in Aug 2021

8/10 Good

Peter V.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - convenient location
Smaller but nice hotel with a super friendly staff. Quiet location but yet close to everything.
Stayed 1 night in Dec 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2020

8/10 Good

timo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020