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Park Hotel Zug

4.0 star property
4-star hotel with a spa, connected to a shopping center

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Photo gallery for Park Hotel Zug

Terrace/patio
100-cm LED TV with cable channels, TV
Premium bedding, minibar, in-room safe, desk
Reception
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
  • Parking available
  • Breakfast included

Explore the area

Map
Industriestrasse 14, Zug, ZG, 6302
  • Metalli Shopping Centre
    ‪1 min walk‬
  • Alpine Panorama Path
    ‪8 min walk‬
  • Lake Zug
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪59 min drive‬

Room options

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, desk

Superior Suite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, desk

Superior Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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Front of property

City Garden Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (13)
The price is CA $356
per night
CA $462 total
includes taxes & fees
22 Feb - 23 Feb
City Garden Hotel

About the area

Zug

Central Zug getaway .At this hotel, you'll be steps from Metalli Shopping Centre and within a 10-minute walk of Alpine Panorama Path. Lake Zug and Zug Old Town are also within half a mile (1 km).

What's nearby

  • Metalli Shopping Centre - 1 min walk
  • Lake Zug - 9 min walk
  • Zug Old Town - 10 min walk
  • Museum in der Burg - 10 min walk
  • Bossard Arena - 16 min walk

Getting around

  • Zug Station - 4 min walk
  • Zurich Airport (ZRH) - 59 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mantra Bar - ‬5 min walk
  • ‪Yooji's - ‬4 min walk
  • ‪La Taverna - ‬2 min walk

About this property

Park Hotel Zug

4-star hotel with a spa, connected to a shopping center
Park Hotel Zug offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. A fitness center, a terrace, and ski storage are also featured at the business-friendly Park Hotel Zug. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Zug hotel.

  • 109 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Park Hotel Zug offers 109 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 100-cm LED televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, French, German, Hungarian, Italian, Portuguese, Spanish, Turkish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fishing
  • Fitness center
  • Full-service spa
  • Golfing
  • Indoor pool
  • Mini golf
  • Sauna
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 100-cm LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Parkhotel Zug Hotel Zug
Parkhotel Zug
Park Hotel Zug Zug
Park Hotel Zug Hotel
Park Hotel Zug Hotel Zug

Park Hotel Zug Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 48 reviews
Rating 8 - Good. 12 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 5 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maravillas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome. The staff was helpful and very kind, so close to the old town. Highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Heitor

Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel in a superb location where you can walk to countless restaurants, there is an open air street-covered shopping centre right across the street… the old town is a short walk away and of course you can walk down to Lake Zug and enjoy the sunset views. Highly recommended.
Stayed 7 nights in Jul 2024

8/10 Good

Mr w h m

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Subramanian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 4 nights in Jun 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and excellent location
Excellent hotel and very clean. I would return
Stayed 1 night in Feb 2024

10/10 Excellent

M.

Stayed 4 nights in Nov 2023

4/10 Poor

Marcus

Stayed 1 night in Jul 2023

4/10 Poor

Karolina

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arranged a taxi through the hotel from Zug to Zurich. They told us it would cost 150-180. We ended up paying 255. We needed some laundry done so we gave some things to them on Friday afternoon - they forgot to give it back and tell us there is no laundry on weekends. We could have arranged different laundry service if we had known. We would have also arranged 2 ubers for the price of 160 instead of paying 255. The staff is uninformed and not entirely friendly. There is no room service either. I would stay in a different hotel next time. The bathrooms look like hospital bathrooms. Unwelcoming place.
Stayed 3 nights in Mar 2023

2/10 Terrible

Nicholas

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
I had VERY bad experience with food poising from their restaurant...NOT good...
Stayed 1 night in Jan 2023

10/10 Excellent

Tamsin

Stayed 4 nights in Sep 2022

10/10 Excellent

andrew

Stayed 2 nights in Sep 2022

10/10 Excellent

Wei Cheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was pretty decent albeit it was the same everyday for the whole week. Room was spacious and clean.
Stayed 5 nights in Jul 2022

10/10 Excellent

Fredrik

Stayed 1 night in Jun 2022

6/10 Okay

Roger

Stayed 2 nights in Mar 2022

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I really don’t get it. This hotel is old, smells like cigarettes, has dirty hallway carpet, no fitness equipment from the last two centuries. It was generally on the level of a hostel in my experience.
Stayed 1 night in Oct 2021

10/10 Excellent

Fabrizio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No additional comments, stop asking for it
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioner fan was unable to be disabled so the room was very uncomfortable. They offered to downgrade rooms, but with no price reduction. Finally we had to change at 2am. Then in the morning they called to ask about cleaning - quite rude to do before checkout. They did not offer any discounts, I had to. Finally I was given 35 chf off which was useless when the room was close to 400 chf. A staff member also walked in without knocking and waiting for my okay. I am shocked no other offers were given seeing as I paid a lot for a ver uncomfortable room. They even said to me they’d hope I’d come again. Why?
Stayed 1 night in Jun 2021

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Galen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2021

8/10 Good

Michael, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard 4 star hotel.
I enjoyed my stay at Park Hotel. Did not get to sample restaurant as it was closed for Sunday. Breakfast next day was excellent though. No Aircond.on a 32C day was a bit strange as well especially when I was told that to get Air Cond. you have to pay more(I booked on line) ?...but in any case there were no more premium rooms? Woukd go back again if necessary.

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
You pay for what you get so Parkhotel is not cheap. This having been said it is a genuinely first class hotel. Rooms are clean and luxurious in an efficient way. Wifi perfect. Breakfast all options available. Great location for central Zug. Covered secure parking is good.

10/10 Excellent

Richard, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel close to the centre of Zug
We had a fantastic stay at the ParkHotel in Zug - a superb junior suite room, very friendly & helpful staff, and the luxury of a heated indoor pool & sauna. Our five year old daughter was well looked after and treated like a princess by the hotel employees. Breakfast was included over the weekend and a truly outstanding buffet to cover all tastes, with cooked eggs & bacon, fresh croissants, a wide selection of meats & traditional Swiss fare - all the way to mini donuts and cakes. The hotel is a 5mn walk from the old town of Zug where you can enjoy reastaurants and the lakeshore - we didn't try the hotel's own restaurant but they had live piano music creating a very nice ambience. At night it is totally quiet, we kept our room windows open as we like to allow the fresh air to come through, but there was not a car nor airplane to be heard, nor loud revellers, which is a rare luxury these days! Overall very highly recommended and we'd love to stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, would highly recommend
Very clean and modern hotel. Room was spacious and comfortable