Gran Hotel Balneario de Cestona

3.0 star property
3-star Belle Époque hotel with spa

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January 2025

Photo gallery for Gran Hotel Balneario de Cestona

Exterior
Banquet hall
Indoor pool, outdoor pool
Lobby
Indoor pool, outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Paseo de San Juan 30, Zestoa, Gipuzkoa, 20740
  • Ekainberri
    12 min walk
  • Basque Railway Museum
    7 min drive
  • Sanctuary of Loyola
    9 min drive
  • San Sebastian (EAS)
    46 min drive

Room options

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Zestoa

In Zestoa .At this Zestoa hotel, you'll be within half a mile (1 km) of Ekainberri and 6 miles (10 km) of Basque Railway Museum. Bay of Biscay and Pagoeta Natural Park are also within 6 miles (10 km).

What's nearby

  • Ekainberri - 12 min walk - 1.0 km
  • Sanctuary of Loyola - 9 min drive - 9.7 km
  • Cristobal Balenciaga Museum - 14 min drive - 14.9 km
  • Itzurun Beach - 20 min drive - 9.6 km
  • Zarautz Beach - 26 min drive - 17.8 km

Getting around

  • Zarautz Station - 24 min drive
  • San Sebastian (EAS) - 46 min drive

Restaurants

  • ‪Asador Bedua - ‬9 min drive
  • ‪Uranga Restaurante - ‬10 min drive
  • ‪Etxe- Zuri Taberna - ‬7 min drive
  • ‪Ernio Taberna - ‬9 min drive
  • ‪Urberu Sagardotegia - ‬9 min drive

About this property

Gran Hotel Balneario de Cestona

3-star Belle Époque hotel with spa
Gran Hotel Balneario de Cestona offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a terrace are also featured at Gran Hotel Balneario de Cestona. Free self parking is available.

  • 127 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Gran Hotel Balneario de Cestona offers 127 accommodations with safes and hair dryers. This Zestoa hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between September 15 and June 28.

Access methods

Staffed front desk

Pets

  • Pets: EUR 7 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gran Hotel Balneario Cestona Zestoa
Gran Hotel Balneario Cestona
Gran Balneario Cestona Zestoa
Gran Balneario Cestona
Gran Balneario Cestona Zestoa
Gran Hotel Balneario de Cestona Hotel
Gran Hotel Balneario de Cestona Zestoa
Gran Hotel Balneario de Cestona Hotel Zestoa

Gran Hotel Balneario de Cestona Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 27 reviews" "
Rating 8 - Good. 12 out of 27 reviews" "
Rating 6 - Okay. 7 out of 27 reviews" "
Rating 4 - Poor. 5 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, room comfort
Amazing, quirky but enjoyable!
This is a most interesting place to stay. Don’t get me wrong, as it was enjoyable if a little quirky in that it is a huge building with high ceilings and amazing architecture. If you are looking for something out of the ordinary, if in need of a little attention, this hotel will delight.
Stayed 2 nights in Aug 2019

10/10 Excellent

RESTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Beautiful Old Hotel
It was an amazing experience staying in an old but still beautiful hotel. It needs a major renovation to convert it into a modern hotel. We enjoyed most the thermal bath.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel, sont expect Holiday Inn Express
Nice historic hotel with spa. A page out of early 20th century history. Room not size of typical modern hotel but hall much wider. Grand staircase and breakfast in Grand Ballroom. Beautiful setting.public areas very commodiois because folks didn't sit in their rooms.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Pere

Disliked: Staff & service
Stayed 3 nights in Aug 2019

8/10 Good

JOSE FRANCISCO

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

eduardo

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Bonjour La route devant l'hôtel est assez fréquentée. Du coup pas mal de bruit. Pas de clim dans la chambre. Entretien des espaces verts tot le matin... Restaurant très très moyen. Cafétéria bien avec personnel très attentif ! Spa très bien et idem massage !
Stayed 5 nights in Aug 2019

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo bien pero nosotras apreciamos especialmente la comodidad y el entorno maravilloso.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

10/10 Excellent

JUAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tradición, tranquiliad y buenas instalaciones
Una vuelta al pasado en un hotel que ha sabido conservar el encanto, al tiempo que han modernizado las instalaciones.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hôtel accueillant et agréable. Dommage qu'une connexion internet ne soit pas disponible.
Stayed 3 nights in May 2018

8/10 Good

Jose Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia distinta
El personal muy amable y la estancia muy cómoda. Es una experiencia conocer un edificio del siglo pasado en un entorno envidiable.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
El hotel necesita una mejora a fondo, tanto en el mantenimiento como en la Limpieza de los Baños en las habitaciones. El personal es Excelente y su atención merece un 10, por lo que las deficiencias provienen de otras fuentes ajenas al trato directo del personal. También podrían mejorar en el ruido excesivo que produce el Bingo y los bailes, que no todo el mundo comparte. La finalidad del Balneario ha de ser el reponer fuerzas, disfrutar de la tranquilidad y facilitar las condiciones que ayuden a superar , aunque sea solo por unos días, el estado de ánimo de los pacientes que acuden a él. Les deseo suerte en todos los empeños que hagan para mejorar su calidad y siempre ser recordados como el mejor Balneario de España.
Stayed 10 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Ubicación perfecta, lo que cada mañana. Las 7:30 empezaba a crujir las paredes y así 1h, el grifo de la ducha estropeado....!!!

6/10 Okay

Roxana, Madrid

Liked: Staff & service
Disliked: Room comfort
Enclave formidable.Playa lejos, agencia dijo cerca
Experiencia positiva, me sentí engañado por la agencia, me indicaron playa a 7 km y es mentira.

4/10 Poor

Juan Carlos, Castro urdiales

Disliked: Cleanliness, property conditions & facilities, room comfort
Mucho a mejorar

4/10 Poor

Elia, Asturiaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está en entorno precioso. Transporte público cerca
Sitio agradable para pasar unos días . Por momentos muy masificado. Servicio de balneario limpio y bueno. El personal muy agradable. Los precios de cafetería y restaurante no se corresponden ni con la calidad ni con la variedad , ni con la profesionalidad q ofrecen. Servicio de limpieza de habitaciones ruidoso y no demasiado concirnzudo.

4/10 Poor

Laurent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, good value for money. Don't expect anything extraordinary apart from the hotel's architecture. Balneario is outdated and breakfeast too limited. Very nice staff, thiugh.

6/10 Okay

paola

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel antiguo. Muy bonito
Hotel bonito muy Antiguo. Personal muy amable. Las piscinas muy bien. Lo malo la cama, muy incomoda casi no hemos podido dormir. Por lo demás bien