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Mercure Zürich City

4.0 star property
4-star spa hotel near Swiss National Museum, connected to a rail/subway station

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Photo gallery for Mercure Zürich City

Daily buffet breakfast (CHF 29 per person)
Sauna, hot tub, steam room
Reception
Exterior
Privilege, Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
Vulkanstrasse 108b, Zürich, 8048
  • Letzigrund Stadium
    ‪5 min drive‬
  • Swiss National Museum
    ‪8 min drive‬
  • Bahnhofstrasse
    ‪8 min drive‬
  • Zürich (ZRH)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Crowne Plaza Zürich by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1003)
The price is CA $182
per night
CA $200 total
includes taxes & fees
20 Feb - 21 Feb
Crowne Plaza Zürich by IHG

About the area

Zürich

Zürich Center stay.Your stay at this Zürich Center hotel places you within 3 miles (5 km) of Swiss National Museum and Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 miles (10 km).

What's nearby

  • Letzigrund Stadium - 5 min drive
  • Swiss National Museum - 8 min drive
  • Bahnhofstrasse - 8 min drive
  • University of Zurich - 8 min drive
  • ETH Zurich - 10 min drive

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Kesslers Club Social - ‬8 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Tasty - ‬8 min walk
  • ‪Scent of Bamboo - ‬6 min walk

About this property

Mercure Zürich City

4-star spa hotel near Swiss National Museum, connected to a rail/subway station
Mercure Zürich City offers its guests a full-service spa, a health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Zürich City . Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Zürich hotel is smoke free.

  • 319 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Zürich City offers 319 accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 25 per night)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 29 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 504 reviews
Rating 8 - Good. 155 out of 504 reviews
Rating 6 - Okay. 59 out of 504 reviews
Rating 4 - Poor. 21 out of 504 reviews
Rating 2 - Terrible. 16 out of 504 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Eliska

Disliked: Amenities
No one cleaned up our room the whole day, so later in the afternoon I went to a reception and asked if someone could come over to clean up or at least if we can receive fresh towels. When we came back to the room around midnight there were no fresh towels… no one was there to clean up. Someone just came in to the room to put the tag do not disturb on the door, so they don’t need to clean up. I could not believe it ! This hotel doesn’t worth the money. Horrible, never again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniil

Stayed 3 nights in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Thuan

Stayed 7 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Santosh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before going to the airport and it was positive experience overall.
Stayed 1 night in Aug 2024

8/10 Good

kevin

Acceptable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
a
Stayed 4 nights in Aug 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

frank Devon, Valley Stream

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, new hotel so the amenities were good. The property is located in a very quiet area more on the commercial side but not far from the train station, the tram and bus. 1 or 2 stops by the train from Zurich HB depending on which one you take, or a 1/2 hr tram ride depending on your preferences. Don’t get despondent when you get there, location will work for you. A phone in the room to contact front desk, a safe to store your valuables would be nice. Buffet breakfast is good you can buy dinner if you so please.
Stayed 5 nights in Jul 2024

6/10 Okay

Felina

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Ranga

Liked: Cleanliness
Disliked: Staff & service
Encountered a service issue during my stay. The Front Office Manager proposed a resolution but has not really acted on it even 1 week after the stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property walkable to Stadion Letzigrund. Nicely sized rooms that were clean and tidy. One thing to note is there is no a/c or fan in the room or bathroom so it was uncomfortably warm and humid in the room since we were in Zurich during a hot weather spell. The restaurant was very good too!
Stayed 2 nights in Jul 2024

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for Stadion
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shaimaa

Stayed 2 nights in Jun 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
It was a pleasant stay. The hotel is located on the outskirts of Zurich city centre, but it has a tren station, tram and bus station just 5mins by foot. The breakfast is delicious and with many sweet and savory options.
Stayed 4 nights in Jun 2024

10/10 Excellent

Yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n cool!
Nice n new, clean, friendly staff. Restaurant had limited offering but was close to other places to eat
Stayed 2 nights in Jun 2024

10/10 Excellent

parag

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024