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Altstadt Hotel

3.0 star property
3-star hotel near Bahnhofstrasse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadt Hotel

Cafe
Exterior
Reception
Exterior
Design with Rooftop Terrace | Balcony view

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
Kirchgasse 4, Zürich, ZH, 8001
  • Grossmuenster
    1 min walk
  • Zurich Town Hall
    4 min walk
  • Bellevue Square
    4 min walk
  • Zürich (ZRH)
    30 min drive

Room options

View all photos for Design Plus

Room amenity

Design Plus

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace

Design with Rooftop Terrace

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Attic Design

Attic Design

Attic Design

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design

Design

Design

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Cosy

Classic Cosy

Classic Cosy

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Zürich

Heart of Zürich.Within a 15-minute walk of this Old Town Zürich hotel, you'll find Bahnhofstrasse and ETH Zurich. Grossmuenster and Helmhaus are also within half a mile (1 km).

What's nearby

  • Zurich Town Hall - 4 min walk - 0.3 km
  • Bahnhofstrasse - 7 min walk - 0.6 km
  • Zürich Opera House - 7 min walk - 0.6 km
  • ETH Zurich - 12 min walk - 1.0 km
  • Swiss National Museum - 16 min walk - 1.4 km

Getting around

  • Helmhaus Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 6 min walk
  • Zurich Airport (ZRH) - 30 min drive

Restaurants

  • ‪Joe & The Juice - ‬1 min walk
  • ‪Café Odéon - ‬3 min walk
  • ‪Zunfthaus zur Zimmerleuten - ‬2 min walk
  • ‪Cèdre-Bellevue - ‬1 min walk
  • ‪Terrasse - ‬3 min walk

About this property

Altstadt Hotel

3-star hotel near Bahnhofstrasse
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Altstadt Hotel. For a fee, parking is available.

This 3-star Zürich hotel is smoke free.

  • 25 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Altstadt Hotel offers 25 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 36 per night; includes in/out privileges)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: CHF 20 for adults and CHF 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle rentals

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 20 for children
  • Airport shuttle fee: CHF 65.00 per vehicle
  • Self parking fee: CHF 36 per night (in/out privileges)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CHE-169.051.025

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 775 reviews" "
Rating 8 - Good. 281 out of 775 reviews" "
Rating 6 - Okay. 75 out of 775 reviews" "
Rating 4 - Poor. 22 out of 775 reviews" "
Rating 2 - Terrible. 11 out of 775 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Evan

Stayed 1 night in Aug 2024

10/10 Excellent

Tana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service
Stayed 1 night in Aug 2024

6/10 Okay

Ivan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was as expected except one thing. The staff cleaning next door rooms at 8-9am was ridiculous. The walls are really thin and you can hear almost everything happening outside your room. I am a deep sleeper and even I got woken up multiple times due to crying babies next door or the slamming of doors, carts, and vacuums outside of our room. I couldn’t get the rest I expected and wanted.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Staff members Augi, Ilenia and Stephonia could not have been any more friendly and welcoming! Definitely made us feel that we were part of their family. We would return in a heart-beat. The rooms were nice, comfortable & charming. Five stars! Jeff & Zac (USA)
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Room was small, but not a problem. Staff were friendly and helpful Great Stay!
Stayed 1 night in Jun 2024

8/10 Good

Colin, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the old town perfectly plsced fior the city and the lake.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to main attractions and lake
Stayed 1 night in Aug 2024

10/10 Excellent

Faouzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff were friendly and helpful. Nice little coffee bar downstairs. Breakfast choices are limited and the room was very small. Hotel is clean and modern though and for a one night stay it was fine for our needs.
Stayed 1 night in Jul 2024

8/10 Good

Michele

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Susie

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right in the centre, convenient location with tr tram just about 100m away. Its nice and neat hotel and got everything you need. If i gonna be back definitely I will stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff meets you at the door and explains everything
Stayed 1 night in Jul 2024

6/10 Okay

Pranav

Liked: Cleanliness
Would not recommend
The room was way too small for a family of 4. Cramped like sardines in a tin can. The elevator stopped working on our check-out day and my family and I had to carry our suitcases down 4 flights of steps.
Stayed 1 night in Jul 2024

10/10 Excellent

Susie

Great location
Stayed 2 nights in Jul 2024

2/10 Terrible

saban

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I think worst hotel ever I stayed. Only close to city center
Stayed 1 night in Jul 2024

10/10 Excellent

Monica

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Gina

Stayed 3 nights in Jul 2024

8/10 Good

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2024