8/10 Good
Shanin
Travelled with family
Jan 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. The hotel is ok. We booked 2 days. We arrived on the 31st and left on the 2nd of Jan. New Years eve the hotel has a private party and a private dinner for people who made reservations. At night around 11pm I went outside and took pictures because the view is amazing. As I go back inside, I'm not sure if thats a security guard, I didn't ask. He stopped and interrogated me for entering the hotel saying theres a private party going on and it's for guests only. So I said im a guest of the hotel but i didn't make reservation of the party . He didn't believe me and demanded proof of a guest key and an ID. So i showed my guest key and entered. He still follwed me to the main lobby and and asked the receptionist to check. People were looking at me at that time, like im gate crashing. So i showed the receptionists my rm key and the receptionists asked me to write my name which i complied. The computer verified that i checked in for 2 days. Afterwards, both of them didn't even apologize. Im a traveler. I've been to luxurious hotels and have never been interrogated or harassed like that. I didn't tell my boys because I didn't want to ruin their New year. We were there for the view, and that was the last leg of our vacation. The only thing that makes me feel better are the cats that are always in the lobby early in the morning. Those sweet cats made me feel better during our last day at the hotel.
Shanin
Stayed 2 nights in Dec 2024
