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La Réserve Eden au Lac Zurich

5.0 star property
Family-friendly 5-star hotel near Zoo Zurich

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Réserve Eden au Lac Zurich

Exterior
Premier Room, Terrace | Balcony
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Front of property
Room, Balcony | Bathroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Utoquai 45, Zürich, ZH, 8008
  • Zürich Opera House
    4 min walk
  • Lakeside Promenade
    6 min walk
  • Bellevue Square
    7 min walk
  • Zürich (ZRH)
    29 min drive

Room options

View all photos for Room, Lake View

Room, Lake View

Room, Lake View

  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Corner

Room, Corner

Room, Corner

  • 36 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior City Room

Superior City Room

Superior City Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City Room

Deluxe City Room | Room amenity

Deluxe City Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Eden Suite

Eden Suite | View from room

Eden Suite

  • 75 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Terrace

Premier Room, Terrace

Premier Room, Terrace

  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, Lake View

  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Storchen Zurich

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (302)
The price is CA $1,053
per night
CA $1,105 total
includes taxes & fees
5 Jan - 6 Jan
Storchen Zurich

About the area

Zürich

Central Zürich getaway .Within a 10-minute walk of this Zürich Center hotel, you'll find Zürich Opera House and Lakeside Promenade. Bellevue Square and Buerkliplatz are also within half a mile (1 km).

What's nearby

  • Zürich Opera House - 4 min walk
  • Bahnhofstrasse - 10 min walk
  • Kunsthaus Zurich - 13 min walk
  • Swiss National Museum - 3 min drive
  • ETH Zurich - 3 min drive

Getting around

  • Kreuzstrasse Tram Stop - 3 min walk
  • Zürich Limmatquai Station - 15 min walk
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪Opernhaus Zürich - ‬4 min walk
  • ‪Restaurant Pumpstation - ‬3 min walk
  • ‪MAME Seefeld - ‬4 min walk
  • ‪Ristorante Frascati - ‬4 min walk
  • ‪La Muña - ‬1 min walk

About this property

La Réserve Eden au Lac Zurich

Family-friendly 5-star hotel near Zoo Zurich
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury La Réserve Eden au Lac Zurich. For a fee, parking is available. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 5-star Zürich hotel.

  • 1 building
  • 40 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1909
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
La Réserve Eden au Lac Zurich offers 40 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

La Réserve Eden au Lac Zurich is listed in the 2020 Condé Nast Traveler Hot List.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Czech, English, French, German, Hungarian, Italian, Russian, Slovak, Spanish, Ukrainian, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (CHF 35.00 per night)
  • Secured uncovered valet parking on site (CHF 35.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 29-89 for adults and CHF 29-89 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Bicycle rentals
  • Hiking/biking trails
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Electrical adapters/chargers
  • Free newspapers
  • Heated floors
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 50 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CHF 29 to 89 for adults, and CHF 29 to 89 for children
  • Uncovered self parking fee: CHF 35.00 per night (in/out privileges)
  • Uncovered valet parking fee: CHF 35.00 per night
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Eden Au
Eden Au Lac
Eden au Lac Hotel Zürich
Eden Au Lac Zurich
Hotel Eden Au Lac Zurich
Eden au Lac Hotel Zurich
Eden Au Lac zürich
La Reserve Eden Au Lac Zurich
La Réserve Eden au Lac Zurich Hotel
La Réserve Eden au Lac Zurich Zürich
La Réserve Eden au Lac Zurich Hotel Zürich

La Réserve Eden au Lac Zurich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 40 reviews" "
Rating 8 - Good. 4 out of 40 reviews" "
Rating 6 - Okay. 1 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Camilla

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Reem

Liked: Amenities
It’s mediocre luxury at best. The rooms are the smallest cubicles I’ve seen in my life and facing a wall of a nearby building. I paid over 1100 CHF for a night for what felt at best a prison cell. There was no walking space between wall and bed that I bumped into the TV! When I even asked the receptionist about the rooms and all they were unapologetic. The breakfast was lovely and facing nice views. The only thing redeeming the place is that it’s facing the lake and is greatly located in the walkable part of Zurich.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Stayed 1 night in Jun 2024

10/10 Excellent

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel with exceptional client service . Would strongly recommend
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge, Miami beach

Stayed 3 nights in May 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Dayamis, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 6 nights in Sep 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must stay at this hotel as it is one of the only hotels that caters for all and gives more. I travel a lot and it is one of the best hotels I have ever stayed at and it simply is amazing !!! Service , food , staff , and facilities are amazing and great location and amazing view of the river. When in Zurich I will always stay here as it is wonderful in every way and they absolutely do everything possible to please clients. Amazing !!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Mei Han, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the city center by the Zurich lake, this hotel is very meticulous, preparing almost everything in the room to bring more convenience to all people who travel abroad. It's one of my favorite hotel. Good service, Great food and Convenient.
Stayed 4 nights in Oct 2022

4/10 Poor

hamad

Stayed 1 night in Jul 2022

8/10 Good

Rajmattie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were extraordinary. Were very helpful and endearin. The doormen were equally helpful.
Stayed 3 nights in May 2022

10/10 Excellent

hubert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate very much the overall ambience and decor, really first class, and the truly excelent restaurant on the sixth floor. We were disappointed that our room was not ready at 3PM. For a hotel of this class this is not acceptable.
Stayed 1 night in Oct 2021

2/10 Terrible

Emmanouil

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Terrible customer service appalling attitude. The smallest room I have ever been in a hotel. The hotel made the most ridiculous suggestions to me. Unlike any five star hotel I have ever stay. They are always right no customer service, lack of commerciality. It’s a disgrace for La Reserve. Do not think it has anything to do with any other hotel of the group. The building and the renovation is to exacting standards.
Stayed 1 night in Oct 2021

4/10 Poor

kimberly

Business traveller
Disliked: Staff & service
Not worth it
The staff made you feel like you were asking a favor. We asked for a 12:30/1:00 checkout and they said absolutely not with the same tone of displeasure. The curtains were broken in the bedroom. Turndown surface was sloppy.
Stayed 2 nights in Sep 2021

4/10 Poor

Boris

Liked: Cleanliness
Disliked: Staff & service
The hotel has been amazingly newly renovated, but the reception staffs are not very friendly, there is no smile , no warm welcome. They looked like we owed them a million. They do their job, but no friendly service. We stayed in the same hotel a few years ago. They were better than the new staffs. Especially the receptionist male staffs , not very friendly. It is not worthy for the expensive price.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reach at 5 pm , the rooms were ready and the staff told us that they were waiting for us . Staff are wonderful , concierge staff are amazing specially Kubilay Karaca , he helped and made even a daily plan for the site visits (Itinerary) The direct access to the lake is only on this hotel Location of the hotel is the best . I took the balcony room , I believe it was the best room on the hotel since we have a large balcony with direct view to the lake . We took our Breakfast daily on the room on the balcony . ( room number 42 ) Also we took another room for the children ( room 41 ) it was connected rooms with also a balcony but not direct view to the lake .
Stayed 5 nights in Aug 2021

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Victoria, bahamas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic ovation overlooking the lake. Active social area pedestrian area around the lake. Great shops and restaurants within walking distance.
Stayed 2 nights in Sep 2020

10/10 Excellent

fred

Stayed 3 nights in Mar 2024

10/10 Excellent

Giannina

Stayed 1 night in Mar 2024