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Novotel Zurich City West

4.0 star property
Family-friendly 4-star hotel near Bahnhofstrasse

Choose dates to view prices

Photo gallery for Novotel Zurich City West

Aerial view
Interior
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers
Bar (on property)
Free minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
  • Letzigrund Stadium
    ‪17 min walk‬
  • Swiss National Museum
    ‪5 min drive‬
  • Bahnhofstrasse
    ‪5 min drive‬
  • Zürich (ZRH)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

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Exterior

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About the area

Zürich

Zürich Center stay.Your stay at this Zürich Center hotel places you within 2 miles (3 km) of Letzigrund Stadium and Swiss National Museum. Bahnhofstrasse and ETH Zurich are also within 3 miles (5 km).

What's nearby

  • Letzigrund Stadium - 17 min walk - 1.5 km
  • Swiss National Museum - 5 min drive - 3.0 km
  • Bahnhofstrasse - 5 min drive - 3.6 km
  • ETH Zurich - 6 min drive - 4.1 km
  • Zurich Town Hall - 7 min drive - 4.9 km

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 22 min drive

Restaurants

  • ‪Prime Tower - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪New Point - ‬4 min walk
  • ‪EQUINOX Restaurant - ‬3 min walk

About this property

Novotel Zurich City West

Family-friendly 4-star hotel near Bahnhofstrasse
Novotel Zurich City West offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Novotel Zurich City West. For a fee, parking is available.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 5 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and safes. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Greek, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Novotel Zurich City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 398 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

aylin

Travelled with family
Liked: Cleanliness
too far from the city center
Stayed 3 nights in Dec 2024

8/10 Good

Ricardo

Stayed 1 night in Jan 2025

8/10 Good

Priya

Stayed 1 night in Jan 2025

6/10 Okay

Darius

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Cem

Stayed 3 nights in Dec 2024

8/10 Good

Ashfiya, ilford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, clean and very friendly staff. Breakfast could have been better. Breakfast was basic.
Stayed 2 nights in Dec 2024

4/10 Poor

Grégory

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Run away from breakfast!!!
Everything was good except the breakfast. Indeed, it was a nightmare. NO more cups, mugs, plates. Moreover, no more fruit salad, pancakes. Every one was in a rush trying to find something to put the food on when there was something to eat. Lastly, I've paid 36 CHF for one breakfast. Very expensive for a so bad experience!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jiaci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. 6 min from train station. Alice at the front desk was really helpful, friendly, and professional. She made our experience from check in to check out seamless, smooth, and excellent! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

THIAGO ALVES

Stayed 1 night in Dec 2024

8/10 Good

savas

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Almaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Vivek

Travelled with family
Liked: Amenities
Had a nice stay. Overall experience is good
Stayed 4 nights in Dec 2024

10/10 Excellent

Yigit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserves 5 stars
There was a quality breakfast, a home-like accommodation, a very useful and perfect gym, a very nice and warm pool. The staff were very sensible and good people. Our room was cleaned every day. There was no bidet in the toilet, it would have been perfect if there was. Also, the room was a little cool in the evenings.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudia

Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA DEL MAR MESEGUER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice palce for travel with the family
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean and comfortable hotel
Great stay at a clean, very professionel and comfortable hotel! The bathroom bath could be a tiny bit more clean, but for a clean freak like me it was VERY good stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

isvara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and it’s awesome . Walking distance to the main train zone.
Stayed 1 night in Nov 2024

10/10 Excellent

RIYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Nov 2024

10/10 Excellent

Pervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2024

10/10 Excellent

damian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive. Location is good, 5 min tram ride from downtown. Pool is open till 11pm. Perfect for relaxing after a day of touring. Room service is quick and not overpriced. I’ll stay in this property again when I return.
Stayed 2 nights in Nov 2024

6/10 Okay

richard

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Wansi, Happy Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Stayed 1 night in Oct 2024