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Mercure City Zwolle Hotel

4.0 star property
4-star eco-certified hotel near IJsselhallen Zwolle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure City Zwolle Hotel

Reception
Bar (on property)
Front of property - evening/night
Exterior
Breakfast, lunch and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Hertsenbergweg 1, Zwolle, 8041 BA
  • Dinoland
    2 min drive
  • IJsselhallen Zwolle
    3 min drive
  • Overijssels Ventrum Beeldende Kunsten
    4 min drive
  • Lelystad (LEY)
    39 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Privilege, Superior Double Room, 1 Double Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Lobby

Lumen Hotel Zwolle

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (436)
The price is CA $185
per night
CA $210 total
includes taxes & fees
6 Jan - 7 Jan
Lumen Hotel Zwolle

About the area

Zwolle

Zwolle retreat .You'll find IJsselhallen Zwolle and Overijssels Ventrum Beeldende Kunsten within 2 miles (3 km) of this hotel. Museum De Fundatie and Grote Markt are also within 2 miles (3 km).

What's nearby

  • Dinoland - 2 min drive
  • IJsselhallen Zwolle - 3 min drive
  • Museum De Fundatie - 4 min drive
  • Grote Markt - 5 min drive
  • Rechteren Castle - 18 min drive

Getting around

  • Zwolle Station - 7 min drive
  • Amsterdam Airport Schiphol (AMS) - 82 min drive

Restaurants

  • ‪Dinoland - ‬3 min drive
  • ‪Monster Sushi & Grill - ‬3 min drive
  • ‪Restaurant De Beren Zwolle - ‬3 min drive
  • ‪Silk - ‬4 min drive
  • ‪Pampus - ‬4 min drive

About this property

Mercure City Zwolle Hotel

4-star eco-certified hotel near IJsselhallen Zwolle
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure City Zwolle Hotel. For a fee, parking is available.

This 4-star Zwolle hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure City Zwolle Hotel offers 72 accommodations with coffee/tea makers and slippers. Beds feature premium bedding. 40-inch Smart televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 4.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 20.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

Room amenities

Entertainment

  • 40-inch Smart TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Service fee: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.50 per person
  • Self parking fee: EUR 4.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Mercure Hotel Zwolle
Mercure Zwolle
Zwolle Mercure Hotel
Mercure City Zwolle
Mercure City Zwolle Hotel Hotel
Mercure City Zwolle Hotel Zwolle
Mercure City Zwolle Hotel Hotel Zwolle

Mercure City Zwolle Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 192 out of 549 reviews" "
Rating 8 - Good. 284 out of 549 reviews" "
Rating 6 - Okay. 54 out of 549 reviews" "
Rating 4 - Poor. 12 out of 549 reviews" "
Rating 2 - Terrible. 7 out of 549 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is out of the centre of Zwolle, but a short 2km away. The property is along side a beautiful meadow, quiet. The staff are very accommodating and offered great breakfast.Would stay again.
Stayed 1 night in Jun 2024

8/10 Good

Khoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Mark

Travelled with family
For 20 euro the breakfast was appalling no bar open at night just not what we was use to at the mercure
Stayed 1 night in Feb 2024

6/10 Okay

David

Business traveller
Good location and value. Staff were not as friendly as expected. "Queen" bed was actually 2 single mattresses put together which made for tough sleeping
Stayed 1 night in Sep 2023

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sean

Stayed 1 night in Jun 2023

10/10 Excellent

Stephanus

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Jacob, Pointe Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great setting. Great service.

8/10 Good

Anna P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

TREVOR

Stayed 3 nights in Jul 2022

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff
Stayed 1 night in Nov 2021

8/10 Good

Liv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the outskirts of town. Parking is free when you stay there. Good restaurant with decent dinner options and good breakfast.
Stayed 1 night in Oct 2021

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The rooms were small but neat. Very clean. The breakfast was large the. The hotel is out of town away from anything. There was a consistent buzzing in our room every 24 seconds all evening and morning. We could not locate the source.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Everything they have is very expensive, problems with the wireless internet, the delay in returning the clothes for washing, and they made me pay another amount that I had already paid at the time of booking when I wanted to go home
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but nice
Nice hotel, pictures are accurate Staff are friendly enough Room has everything you’d need for the price you pay. No issues and will return
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Amby, Luanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the welcoming drinks found in the fridge and toiletries items in the cupboard.
Stayed 1 night in Dec 2019

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good. To me, the brand Mercure stands for good quality and reasonable prices, and this hotel was just that. Good staff. Good quality room and food. WiFi fast enough for me. Slept well. Felt secure and comfortable. Breakfast good. Not happy about paying for parking, but hey. I'd stay again. Well done!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Good location and plenty of parking
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have never slept in a hotel with such a warned out beds. My complaints resulted in that the gm gave me two beers as I had had in bar. Very bad compensation for a night without sleep! Otherwise I rank the hotel as a 3 star hotel, not 4.
Stayed 1 night in Sep 2019