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Pillows Grand Boutique Hotel Ter Borch Zwolle

4.5 star property
4.5-star luxury hotel perfect for exploring Zwolle

Choose dates to view prices

Photo gallery for Pillows Grand Boutique Hotel Ter Borch Zwolle

Property entrance
Breakfast, lunch, dinner served; alfresco dining
43-inch flat-screen TV with digital channels, TV, streaming services
Deluxe Double Room
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
Stationsweg 9, Zwolle, Overijssel, 8011 CZ
  • Museum De Fundatie
    ‪8 min walk‬
  • Grote Markt
    ‪9 min walk‬
  • IJsselhallen Zwolle
    ‪12 min walk‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Zwolle

City center retreat .Within a 10-minute walk of the hotel, you'll find Sassenpoort and Overijssels Ventrum Beeldende Kunsten. Museum De Fundatie and Onze Lieve Vrouwe are also within half a mile (1 km).

What's nearby

  • Sassenpoort - 7 min walk - 0.6 km
  • Museum De Fundatie - 8 min walk - 0.7 km
  • Grote Kerk - 9 min walk - 0.8 km
  • Grote Markt - 9 min walk - 0.8 km
  • IJsselhallen Zwolle - 12 min walk - 1.1 km

Getting around

  • Zwolle Station - 2 min walk
  • Amsterdam Airport Schiphol (AMS) - 84 min drive

Restaurants

  • ‪Bennies in De Basis - ‬6 min walk
  • ‪Grand Cafe Lubeck - ‬5 min walk
  • ‪Bagels & Beans - ‬7 min walk
  • ‪Bodrum Place - ‬6 min walk
  • ‪Café Foyé - ‬8 min walk

About this property

Pillows Grand Boutique Hotel Ter Borch Zwolle

4.5-star luxury hotel perfect for exploring Zwolle
Pillows Grand Boutique Hotel Ter Borch Zwolle offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Pillows Grand Boutique Hotel Ter Borch Zwolle. Parking is available for a fee.

This 4.5-star Zwolle hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1850
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pillows Grand Boutique Hotel Ter Borch Zwolle offers 41 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 43-inch flat-screen televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Zwolle hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, German

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17.50 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 34 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 34 for adults and EUR 17 for children
  • Self parking fee: EUR 17.50 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pillows Zwolle
Sandton Pillows
Sandton Pillows Hotel
Sandton Pillows Hotel Zwolle
Pillows Grand Ter Borch
Pillows Grand Hotel Ter Borch Zwolle
Pillows Grand Ter Borch Zwolle
Pillows Grand Hotel Ter Borch
Pillows Grand Ter Borch Zwolle
Pillows Grand Boutique Hotel Ter Borch Zwolle Hotel
Pillows Grand Boutique Hotel Ter Borch Zwolle Zwolle
Pillows Grand Boutique Hotel Ter Borch Zwolle Hotel Zwolle

Pillows Grand Boutique Hotel Ter Borch Zwolle Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 160 out of 183 reviews
Rating 8 - Good. 17 out of 183 reviews
Rating 6 - Okay. 4 out of 183 reviews
Rating 4 - Poor. 1 out of 183 reviews
Rating 2 - Terrible. 1 out of 183 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful peaceful spot very easy walk to centre if Zwolle. Great service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building with high ceilings. Spacious room with modern bathroom. Nice restaurant with excellent food.
Stayed 1 night in Oct 2024

10/10 Excellent

miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Stayed 1 night in Aug 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to explore the city
Great service comfortable bed and room.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations with exceptional customer service within a short walk of the train station and historic city of Zwolle.
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Stayed 2 nights in May 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Unresponsive to complaints. Fail to change/ replace towels, fail to "turn down sheets". Fail to correct a water condition in bathroom. Hallways dark/depressing
Stayed 3 nights in Apr 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location and hotel is very good. Staff needs better training, indicated a service was included on checking in and voided it when checking out resulting in an unsuspected charge back ruining the overall stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Extremely comfortable room, very clean, the hotel staff were so polite and courteous. The breakfast was tasty and very varied and the hotel in general was spotless. The location was also perfect. We would definitely return and recommend to our friends and family. Thank you Pillows for a great stay!
Stayed 4 nights in Sep 2023

10/10 Excellent

Manon

Travelled with partner
Liked: Amenities
Beautiful hotel with wonderful staff. Spacious room, good shower and A/C (tiny heatwave). We spent a couple of nights here, and liked the atmosphere very much.
Stayed 5 nights in Sep 2023

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with A/C which we needed (little heat wave). Wonderful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Martine, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was recommended by a colleague and I was very please with the location, the hotel and the service. I will definitely be back.
Stayed 1 night in Sep 2023

10/10 Excellent

Cornelis

Liked: Staff & service, property conditions & facilities, room comfort
Zwolle visit
A very nice hotel, service & staff are to be commended for their work to make every guest & experience first rate! Thank you all for making our visit memorable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hayley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property and wonderful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Jason

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Henryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Lisa DesRosiers

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A Gem in Zwolle
A beautiful hotel very classic. Large rooms and very helpful and friendly staff. Situated in a quiet and exclusive part of town. A short walk to the train station.
Stayed 1 night in Oct 2022

10/10 Excellent

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreams hotel
It was amazing stay, where everything was great. HIGHLY Recommended.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022