Ratings based on 258 Guest Reviews

Hear it directly from our travellers
3.2 out of 5
73% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
Staff was so kind. Very cozy. We will be back every year.
5 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
Beautiful area. Owner is ver friendly, helpful and attentive.
2 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
Booked a 3 bedroom cabin and was not available. Cabins had been oversold for the weekend. We were not the only ones that this happened to. Most of the cabins are monthly rentals with only a few available. Booked well in advance but owner blamed Expedia for overselling. Other's had not not booked through Expedia and still didn't get their cabin
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 13, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 10, 2024 on Expedia
2 out of 5
by A traveller

A lot of potential bIt run down.

Posted Dec. 30, 2023 on Hotels
My wife stayed here a few years ago and liked it. Sadly the experience could not be replicated. The place clearly has seen better days, yet one can see the potential for it what it could be. A beautiful setting and great assets that could be revived with a little bit of TLC. The breakfast was very poor and the items just slammed on a table. For coffee that had conventional coffee in single dose PODS. In a natural setting like this, one would expect that the proprietor would care about receding waste and recycling, but sadly that is not the case. The pool and gym were quite dirty and we did not feel very comfortably for safe using it. Our daughter loved the friendly cat and dog, but the cat litter box in the lobby hadn’t been leaned in days or more than a week. The team was friendly and accommodating. They allowed us to use a power outlet to charge our car and late check-out was not problem. I am sad to say, that we won’t be back. Please take a hard look at what you do and see that you can turn this around. There is a lot of potential here. Do it before your assets deteriorated beyond salvageable.
2 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 10, 2023 on Expedia
5 out of 5
by A traveller from Surrey

Posted Oct. 20, 2023 on Expedia
The room was very nice in a very mountain natural environment. I would have liked the pool and hot tub open later as a traveller only spending one night.
2 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 9, 2023 on Hotels
4 out of 5
by A traveller

Posted Oct. 9, 2023 on Expedia
Property is being graded so a work in progress but our stay there was good. The desk attendant was very good. And very attentive