Note fondée sur 350 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de wilton
Publié le 9 déc. 2024
Location, staff and price excellent. Property needs significant improvement
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Built over 100 years ago, the Inn felt like we were stepping back in time. Modern conveniences of WiFi and TVs worked well. Quiet, clean room with a very comfortable bed. Continental breakfast included and the coffee was great. We sat on the porch in the evening and relaxed by a fire pit - the whole experience was charming and relaxing. Cost was reasonable too.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
We love the hotel, decor and staff. The room we were in was # 8. The bed was extremely uncomfortable, the bathroom had mold in the tub and celing above the bathtub. When taking a shower, the water did not drain out so we stood in ankle deep water. We could hear every step the person above us took, which was a lot. The lighting was very dim throughout the hotel. The breakfast was good, the staff was extremely nice. we would not stay there again unless the beds were updated, repairs done and if we were on the top floor so we couldn't hear the people above. The hotel is old, and that is part of the charm, which we liked, but needs updated rooms and bathroom.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your review with us. We appreciate your feedback and we apologize for any inconvenience caused. We are always striving to improve our services and your feedback helps us in doing so. If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Could have done better
Publié le 23 août 2024 sur HotelsThe room given to us was nothing like the room pictured on their website. Window air conditioner was so loud you could not hear the tv at all when it was running. The volume control on the tv did not work (? Intentionally) so tv watching was a bust.
The room was exceptionally small and uninviting, totally out of character for the rest of the hotel.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Hi, Richard! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa
par un voyageur
Publié le 7 août 2024 sur Expedia
We always stay at The Belmont. They go above and beyond to make our stay cozy and comfortable.
Commentaires de Gestion de l’hôtel
16 août 2024 par Noah, Gestion de l’hôtel
Thank you for your appreciation, Charles! We hope to give you a consistent service every time. Regards, Noah
par un voyageur
Good stay
Publié le 30 juill. 2024 sur HotelsI would have loved to have a balcony that was not closed for maintenance. Overall my stay was good. Thanks
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Hi, David! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Eva
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Arrived in lobby at 9pm with five bags, only to be told there were no beds and that my reservation had been cancelled.
I will remove my one-star rating when either Expedia or the Belmont refunds the $418.25 credit card charge.
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Sincere apologies, Maria! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
par un voyageur
Publié le 29 juill. 2024 sur Expedia
It was wonderful. The only thing I did not like is there was no iron, coffee pot or small fridge in the room. Coffee was served in morning with breakfast and was very good but i am an early riser and they did not serve till 7. So without fridge or coffee pot in the room i had to wait. Otherwise this place is amazing, beautiful and the restaurant and bar downstairs had fantastic food and bar for evening.
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva , Gestion de l’hôtel
Hey, Shari! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Eva
par un voyageur
Publié le 24 juill. 2024 sur Expedia
This is our second time staying here in 3 weeks. We stayed on our way up to Ohio and stayed on our way back. We love the coziness and turn of the century charm this hotel has to offer. Very clean, comfy beds, a basic hotel room. I recommend maybe an updating of the bathroom ie. bathtub, toilet, and hair dryer. Other than that, I would stay here again if we’re ever in the area.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Noah, Gestion de l’hôtel
Hi, Paul! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
