Note fondée sur 819 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2020 par GM, Gestion de l’hôtel
Thank you for the rating. Have a great week.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Don’t stay here
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The door to our outside entrance was crooked and could see daylight from a couple corners, the AC unit couldn't keep up when the sun was on that side of the building, it wasn't very sound proof could here everything going on in the hall way and outside.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Mostly it was nice. Rooms were clean. One bed could use a new mattress.
Bathroom water never got hot even after running wasting water for 10 min. Sink didn't drain well .
Breakfast was great warm large variety. The breakfast staff was excellent.
Good location for our needs.
Check in and out went smoothly.
Over all I'd stay here again .
par un voyageur
Publié le 1 sept. 2024 sur Expedia
It was quiet
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The staff was helpful, some of the stairwell doors to outside were jammed closed so unable to get outside in some areas. There were empty beer bottles in our room when we checked in as well as lots of food chunks and crumbs around the base of the bed. Only scaldin hot water came out of the shower, no cold. Swimming pool was fun for the kids
Commentaires de Gestion de l’hôtel
3 sept. 2024 par GM, Gestion de l’hôtel
Haley, thank you for letting me know about your recent stay. I do apologize for the problems you encountered during your stay. I will be having a conversation about your review with our housekeeping manager. We will get the issue fixed. I hope you have a great rest of your summer.
par un voyageur
Publié le 28 août 2024 sur Hotels
par un voyageur
Publié le 22 août 2024 sur Expedia
We had several problems. Our room wasn't ready on check in, was given a different room after waiting over an hour but the room had not been cleaned. There was old milk left in fridge and feces in the toilet. Was then given another room which did appear clean. We had a problem with room key that staff was not readily willing to assist with. They ran out of towels and had to wait until next morning for more. Phone in first room wouldn't call down to front desk. We spent a lot of time in pool area which my daughter loved...but there was chewed gum and used bandaids around the spa that was never cleaned the 3 days we were there and staff were aware as maintenance was there checking water quality.
The restaurant and restaurant staff were all great. The front staff were all great too except when I had the problem with the key card. All staff really were pretty great. It was just the overall cleanliness that was pretty yucky. They did mention being short staffed in housekeeping. I mean, we will stay again but hope they work on cleanliness.
