Note fondée sur 377 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,8 Propreté de la chambre
4,4 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Reservations, Gestion de l’hôtel
Good afternoonWe thank you so much for choosing to stay with us and to take your time to give us your honest review. We are extremely happy to see you enjoyed your stay and we hope to welcome you again, soon. Have a fantastic day.Kind RegardsReservations
5 sur 5
par un voyageur

Publié le 27 août 2024 sur Hotels
Excellent stay and breakfast was one of the best I’ve had in a hotel.
Commentaires de Gestion de l’hôtel
28 août 2024 par Reservations, Gestion de l’hôtel
Good afternoonWe thank you so much for choosing to stay with us and to take your time to give us your honest review. We are extremely happy to see you enjoyed your stay and we hope to welcome you again, soon. Have a fantastic day.Kind RegardsReservations
3 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Food was average alcohol tasted watered down clean rooms and comfy beds
Commentaires de Gestion de l’hôtel
26 août 2024 par Reservations, Gestion de l’hôtel
Good afternoon, We understand how frustrating it can be when things do not meet our expectations and we do not receive the assistance we ask for, we deeply apologise for how everything went during your stay and for any inconvenience caused. I flagged your comments to our management and we will investigate this situation so we can improve our services, as we always aim the highest standards. We can only hope to welcome you again one day, so we can showcase our true hospitality. Kind RegardsReservations
3 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
I arrived at half 4 when it was very busy due to event being on we were not allowed to park until we had checked in causing wild amount of traffic infront of the building everyone having to go round twice as no sign prior to the car park. Not sure why we couldn’t just show our booking confirmation to the guy in the car park? Also the ques for check in was huge 3/4 desks were open surely when the hotel is at capacity all desks should be open.
Commentaires de Gestion de l’hôtel
26 août 2024 par Reservations, Gestion de l’hôtel
Good afternoon, We understand how frustrating it can be when things do not meet our expectations and we do not receive the assistance we ask for, we deeply apologise for how everything went during your stay and for any inconvenience caused. I flagged your comments to our management and we will investigate this situation so we can improve our services, as we always aim the highest standards. We can only hope to welcome you again one day, so we can showcase our true hospitality. Kind RegardsReservations
3 sur 5
par un voyageur

Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Reservations, Gestion de l’hôtel
Good afternoonWe thank you so much for choosing to stay with us and to take your time to give us your honest review. We apologise for any inconvenience caused during your stay and we hope to have you staying with us again, so we can showcase out true hospitality. Have a fantastic day.Kind RegardsReservations
5 sur 5
par un voyageur

Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Reservations, Gestion de l’hôtel
Good afternoonWe thank you so much for choosing to stay with us and to take your time to give us your honest review. We are extremely happy to see you enjoyed your stay and we hope to welcome you again, soon. Have a fantastic day.Kind RegardsReservations
4 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Reservations, Gestion de l’hôtel
Good afternoonWe thank you so much for choosing to stay with us and to take your time to give us your honest review. We are extremely happy to see you enjoyed your stay and we hope to welcome you again, soon. Have a fantastic day.Kind RegardsReservations
4 sur 5
par un voyageur

2 day business trip

Publié le 22 août 2024 sur Hotels
Lovely hotel, and the room i was in was lovley amd spacious. Parking slightly ott at £30 for two nights. Food expensive for what you get but was nice. The malbec wine tasted horrid, i should of taken it back tbh. Probably wouldn't stay again
Commentaires de Gestion de l’hôtel
22 août 2024 par Reservations, Gestion de l’hôtel
Good afternoonWe thank you so much for choosing to stay with us and to take your time to give us your honest review. We apologise for the inconveniences caused during the dinner. We are extremely happy to see you enjoyed your stay and we hope to welcome you again, soon. Have a fantastic day.Kind RegardsReservations
4 sur 5
par un voyageur

Publié le 22 août 2024 sur Hotels
Was a business trip, had to get a taxi £20 each way to Aberdeen centre for a beer with colleagues. Hotel is great though.
Commentaires de Gestion de l’hôtel
22 août 2024 par Reservations, Gestion de l’hôtel
Good afternoonWe thank you so much for choosing to stay with us and to take your time to give us your honest review. We are extremely happy to see you enjoyed your stay and we hope to welcome you again, soon. Have a fantastic day.Kind RegardsReservations
5 sur 5
par un voyageur

Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Reservations, Gestion de l’hôtel
Good afternoonWe thank you so much for choosing to stay with us and to take your time to give us your honest review. We are extremely happy to see you enjoyed your stay and we hope to welcome you again, soon. Have a fantastic day.Kind RegardsReservations