Note fondée sur 100 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2022 par Greta, Gestion de l’hôtel
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your experience with us. We appreciate your feedback and understand that you were not completely satisfied with your stay. We apologize for any inconvenience caused during your time with us.
At OYO Rooms, we strive to provide the best possible experience for our guests. We value your feedback and will take it into consideration as we continue to improve our services.
If there is anything specific that you would like to bring to our attention, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team would be more than happy to assist you further.
We hope to have the opportunity to serve you better in the future.
Warm regards,
Team OYO
par un voyageur
Muito bom, recomendo. Preço justo, comida boa.
Publié le 5 oct. 2024 sur HotelsGostamos muito do hotel. O café da manhã tem um preço bem justo e com algumas boas opções.
A equipe super simpática e prestativa.
Ficamos no 2 andar e para subir escadas pode ser uma questão se você tiver malas grandes. Para nós foi tranquilo porque só tínhamos mala de mão.
É bem próximo de um mercado e na região das destilarias é tudo bem perto (máximo 15 min) de carro.
O quarto é espaçoso e o banheiro enorme. Porém a parte do chuveiro é bem pequena pra quem é grande.
Tem a possibilidade de você beber no próprio bar do hotel o que é uma facilidade
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for staying with us and taking the time to share your experience. We are delighted to know that you had a great time at our hotel and loved the reasonable pricing, good food, and friendly staff. We appreciate your feedback regarding the stairs and shower size, and we will take it into consideration for future improvements. We are also glad that you found the location convenient, with nearby amenities and attractions.
Should you require any further assistance or have any queries, please feel free to reach out to us at guestsupport.na@oyorooms.com. We look forward to welcoming you back for another enjoyable stay!
Warm regards,
Team OYO
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Lisa, Gestion de l’hôtel
Hi, Dante! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Lisa
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Very clean and friendly customer service.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lisa, Gestion de l’hôtel
Hi, Brad! Thank you for your kind words of praise. We are excited to host you soon with an amazing experience. Regards, Lisa.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced during your stay with us. Our team works diligently to ensure that all guests have a comfortable and enjoyable stay.
We appreciate your valuable input and assure you that we will look into the issues you mentioned. We strive to continuously improve our services and your feedback helps us in this endeavor.
If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. We are here to help!
Warm regards,
Team OYO
par un voyageur
Perfect and cost effective stay! 5*
Publié le 5 sept. 2024 sur HotelsFantastic stop for working in the north, enjoyed my stay thoroughly and the staff were so lovely. Fantastic whisky bar I made full use of on my stay. Wish I’d made use of the breakfast and dinner while I was there as it looked and smelled amazing. Would return here in future 100%
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Lisa, Gestion de l’hôtel
Hi, Paul! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Lisa
par un voyageur
Publié le 4 sept. 2024 sur Hotels
This was a one night stay at short notice. It did what it said on the tin as such - it was a clean bed for the night.
Dining is very limited, from the front on arrival we actually thought the place had been shut down for years, as it certainly looked it. Had to hunt down the reception as no signage on the outside.
We were the only ones staying that weekend, so wouldn't expect full dining service, but we checked in about 5pm and there was no one on site from 7pm and still no one around the following morning when we left at 8.30am, which we were told to leave the room key in lock on back of the door and leave it open when leaving.
I think, for us, the room was clean, but the facilities are EXTREMELY limited - for instance the in room mini fridge didn't work, the entire room flooring was non slip 'bathroom' type flooring which was extremely cold underfoot, the radiators didn't seem to work, the TV was above and behind the sofa bed, so you couldn't watch that - needs moving to different wall completely to be watchable, the shower room was set up for disabled but the shower head had to be held when you were showering and it was a limited flow and not very warm, the shower room floor was full of ants the following morning - presume they came up the drain, so needs looking at, I had to wash them down with he shower head as best I could. There is a sauna in the bathroom that was filled with duvets, so one presumes it didn't work but no signage to say that. Disappointing!!
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lisa, Gestion de l’hôtel
We are sorry for the inconvenience, Vicky! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Lisa
par un voyageur
Publié le 27 août 2024 sur Expedia
Had a great time staying here. Highly recommend
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lisa, Gestion de l’hôtel
Hi, Shreedhar! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Lisa
par un voyageur
Publié le 20 août 2024 sur Expedia
Loved the excellent staff and owner who accommodated us last minute and ensured we had a comfortable stay. Bathroom sealant in shower needs attention due to appearance, but other than that brilliant. Thank you
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lisa, Gestion de l’hôtel
Hey, Jack! Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Lisa
