Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Abdulsalam AlQarni - FOM, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your experience with us! Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service to our guests. We look forward to welcoming you back in the future!Warm regards,
par un voyageur
Publié le 21 août 2024 sur Expedia
Staff were fantastic
Commentaires de Gestion de l’hôtel
25 août 2024 par Abdulsalam AlQarni - FOM, Gestion de l’hôtel
Dear Mr. AhmadThank you so much for your positive feedback! We are thrilled to hear that you found our staff fantastic during your stay. Our team works hard to ensure that every guest has a memorable and enjoyable experience, and your kind words will be shared with them.We appreciate your support and hope to welcome you back in the future!Warm regards,
par un voyageur de Alkhor
Publié le 19 août 2024 sur Expedia
I liked the property and it was nice staying there. The staff is nice and friendly. I had to check out one night before due to some emergency and the hotel didn’t accept to refund me, i understand the policy but at least the hotel should also understand that people may have emergencies.
Commentaires de Gestion de l’hôtel
25 août 2024 par Abdulsalam AlQarni - FOM, Gestion de l’hôtel
Dear Mr. SaadThank you for taking the time to share your thoughts about your recent stay. We are pleased to hear that you liked the property and found our staff friendly and helpful.I sincerely apologize for the inconvenience you experienced regarding your early check-out due to an emergency. We understand that unexpected situations can arise, and while we have policies in place, we also strive to be compassionate and understanding toward our guests' circumstances.Your feedback is valuable, and I will certainly share your comments with our management team as we continuously work to improve our guest experience.If there is anything else you'd like to discuss, please feel free to reach out. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,
par un voyageur de Riyadh
Publié le 14 juin 2024 sur Expedia
par un voyageur
Perfect hotel
Publié le 21 avr. 2024 sur HotelsGood
par un voyageur
Publié le 20 avr. 2024 sur Expedia
Great friendly customer service. Very clean.
par un voyageur
Publié le 21 déc. 2023 sur Expedia
Happy
Commentaires de Gestion de l’hôtel
24 déc. 2023 par Abdulsalam AlQarni - FOM, Gestion de l’hôtel
Dear Mr. MushababWe were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at , we look forward to welcoming you again at any one of our serviced residences.Yours sincerelyAbdulsalam AlQarni - FOM
par un voyageur
Publié le 6 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 déc. 2023 par Abdulsalam AlQarni - FOM, Gestion de l’hôtel
Dear Mr. MattiasWe were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at , we look forward to welcoming you again at any one of our serviced residences.Yours sincerelyAbdulsalam AlQarni - FOM
par un voyageur
Publié le 5 déc. 2023 sur Expedia
the best hotel in Abha city, wether you're here for business or leisure. Great, helpful, friendly staff from the manager till the housekeeper.
Commentaires de Gestion de l’hôtel
24 déc. 2023 par Abdulsalam AlQarni - FOM , Gestion de l’hôtel
Dear Mr. MohammedWe were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at , we look forward to welcoming you again at any one of our serviced residences.Yours sincerelyAbdulsalam AlQarni - FOM
par un voyageur
Publié le 15 sept. 2023 sur Expedia