Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 mai 2024 sur Hotels
par un voyageur
Personnel acceuillant et prévenant.
Publié le 16 oct. 2023 sur HotelsJ'ai été d’abord surpris par le cadre puis séduit. Beaucoup de coins et de recoins à découvrir pour passer un moment tranquille hors de la chambre. Le personnel toujours a votre service.
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Très bien, je le recommande.
par un voyageur
Bien pour Abidjan, mais qqlq améliorations a faire
Publié le 23 févr. 2023 sur HotelsIdéalement situé (centre commercial, restos, cafés tout autour, atteignables à pied).
Staff aimable et serviable.
Chambre confortable et propre.
Points à améliorer: petit déjeuner: Très simple et pas beaucoup de choix, pour le prix on peut faire mieux.
Connexion internet: souvent lente, et les télés dans les chambres directement liés à internet, passent leur temps a recharger les contenus.
Un vrai bar ou on peut boire un verre en fin de journée.
par un voyageur
Publié le 8 mars 2022 sur Hotels
par un voyageur
Practically a self-check-in process.
Publié le 29 juill. 2024 sur HotelsThe Front desk attendant tells you to scan a QR code to check-in, then stands there and watches you do all the work.
The room had windows that you couldn't close, people could walk by and see directly into the bathroom/shower. I wouldn't recommend.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par HAROLD TENE, Gestion de l’hôtel
Hello Mr Tim,We are sorry that your experience did not go well with us.Regarding the QR Code, unfortunately this is the new procedure set up by the management of the national police in collaboration with the Ministry of Tourism. The correct method would be for you to fill out the entire form before we validate it.Concerning the shower window which did not close, perhaps a malfunction that we will correct very quickly.In short, we apologize once again for all these inconveniences and hope that you will appreciate the changes made during your next visit.Best regards
par un voyageur
Publié le 2 avr. 2024 sur Hotels
par un voyageur
Good treatment.
Publié le 7 févr. 2024 sur HotelsThe accommodation served my purpose of stay.
I liked the green. It should be maintained more.
They do not provide sandles/slippers in the bathroom. To me, this was weird.
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Bad quality of service... No customer care service...
par un voyageur
Publié le 22 mai 2023 sur Expedia
I booked this hotel because it looked like a rustic, homey place to stay. Unfortunately, my hotel room had endless mosquitos. I asked the front desk for towels 3 times and did not get them until a few days later. The restaurant staff was incredibly rude, especially if you don't speak French. The front desk also assured me multiple times that they would bring water to my room, and never did. Basically the coffee maker was just a nice decoration. Fridge was warm too. Overall, not really a charming place to stay like I thought it would be -- in fact I was so excited to leave.
Commentaires de Gestion de l’hôtel
23 mai 2023 par BHP, Gestion de l’hôtel
Hello Mr Kavon,We hope you have returned safely to your home.We are truly sorry that your experience with us did not meet your expectations.For the problem of mosquitoes, since we have a huge garden, we do anti-mosquito treatments using sprays and cannot guarantee a total absence of mosquitoes.For the water problem, according to our hotel rules, you only get one bottle when you arrive as welcome and after that the rest is charged.We don't understand when you say the coffee machine was just a decoration as we have 2 that produce coffee during breakfast.It is true that not all of our staff are bilingual, but we are training them little by little through weekly courses held within our establishment.In short, basically your stay did not go well due to many misunderstandings and we are truly sorry for everything that happened.Our main concern remains the well-being and satisfaction of our customers and we promise to do better next time.Best regards,
