Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fantastic
Publié le 11 juin 2024 sur Hotelspar un voyageur
Publié le 10 juill. 2024 sur Hotels
par un voyageur
Publié le 10 juill. 2024 sur Expedia
par un voyageur
Publié le 6 juill. 2024 sur Expedia
The staffs are very nice. Very clean place,.
par un voyageur
Publié le 18 sept. 2021 sur Expedia
Great place to stay. Like having a home in Abidjan.
Commentaires de Gestion de l’hôtel
20 sept. 2021 par RESIDENCE ACHENBACH, Gestion de l’hôtel
Bonjour Madame ,nous vous remercions pour vos commentaires
par un voyageur
Terrible staff/management - avoid this hotel
Publié le 13 juin 2019 sur HotelsWorst experience I ever had during my many business travels.
Hotel staff woke me up at 6 am (!!) and forced me to pay again for the night. My company had prepaid the reservation on hotels.com and I showed them the confirmation again, clearly stating that the stay was "prepaid". They did not believe me and threatened me and in the end forced me to pay again - of course a higher rate than the original price on Hotels.com.
Not even Hotels.com was able, after a complaint from my company, to get hold of the hotel management and request an explanation and refund. Hotels.com ended up refunding the original payment to my company.
This hotel should not be listed from hotels.com or any other booking site.
Commentaires de Gestion de l’hôtel
6 juill. 2019 par JEROME , Gestion de l’hôtel
Sorry madam/mr,
but we mean there was a mistake.
The fact was that we did not receive the confirmation from expedia at time certainly a problem due to network .
Some guests use to book on EXPEDIA and after few minute their cancel afer printing the confirmation document.
Sorry about this great mistake from the staff of RESIDENCE ACHENBACH.
