Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 déc. 2024
Commentaires de Gestion de l’hôtel
19 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Dee,Thank you so much for the 5 out of 5 rating! We’re thrilled that your stay met your expectations and appreciate you taking the time to rate us. Our team works hard to create a positive experience for each guest, and it’s wonderful to see that reflected in your score. We hope to welcome you back again soon for another exceptional stay!Sincerely, Hotel Manager
par un voyageur
Publié le 14 déc. 2024
The location it great. Noises with whatever maintenance going on in and outside of building.
Commentaires de Gestion de l’hôtel
14 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad to hear you enjoyed our great location. We apologize for the noise from maintenance activities and appreciate your understanding. We are working to minimize disruptions for our guests. We hope to welcome you back for a more restful stay!Sincerely, Hotel Manager
par un voyageur
abilene stay
Publié le 17 oct. 2024 sur Hotelsbreakfast was not as advertised-very small pillows for bed
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to hear that the breakfast did not meet your expectations and that the pillows were too small for your comfort. Your comments are important to us, and we will work on improving both the breakfast offerings and the bedding options. We appreciate your input and hope to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Great hotel.
Publié le 12 oct. 2024 sur HotelsWe’ve stayed here several times, visiting our son at ACU. Very comfortable bed, great service. We enjoyed hot breakfast, as well. Safe area close to the university.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your continued loyalty! We're delighted to hear that you enjoyed your stay with us while visiting your son at ACU. It's wonderful to know you found the bed comfortable and appreciated our service and hot breakfast. We're glad you feel safe in our area, and we look forward to welcoming you back for your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Stormy,Thank you for your stay. We are really pleased to hear that you enjoyed your stay with us and gave us a 10-star rating. We strive for excellence in everything we do and it's great to hear that we've achieved such an outstanding rating from you. Your opinion truly means a lot to us and we hope you'll be back soon. Thanks again for your generous feedback!Sincerely, Hotel Manager
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Eddie,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Very Nice
Publié le 7 oct. 2024 sur HotelsVery clean and quiet.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Vicki,Thank you so much for your kind words. I'm so pleased that you found us a clean and quiet place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
par un voyageur
Comfortable stay
Publié le 4 oct. 2024 sur HotelsWe had a nice stay. The rooms were clean and the beds were comfortable. We had great service as well.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kasey,Thank you for your lovely review! We're happy to hear that you had a nice stay and enjoyed the clean rooms and comfortable beds. It's great to know that our service met your expectations as well. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Nice clean property.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Wayne,Thank you for your positive feedback. We're glad to hear you found our property nice and clean. We appreciate your support and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
We had ants all along the wall and on one of the tables, the sheets looked soiled and the towels had stains and one had tiny seeds from a weeds stuck in the towel. Floors in bathroom looked dirty. Absolutely would not recommend staying here.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jason,We're truly sorry to hear about the cleanliness issues you encountered during your stay. This is not the standard we strive for, and your feedback is crucial for us to improve. We take concerns like yours seriously and will address these matters with our housekeeping team to ensure a cleaner environment for our guests. We appreciate your input and hope you might consider giving us another chance in the future to provide a much better experience.Sincerely, Hotel Manager
