Note fondée sur 590 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par FD, Gestion de l’hôtel
Thank you for your kind words! We're delighted to hear you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon!
par un voyageur
You get what you pay for
Publié le 2 août 2024 sur HotelsCustomer service was excellent!! The room on the other hand was iffy. Had no towels, room didn’t have curtains to fully block window completely so we had to improvise. I’m sure if we asked for another room they would give it but didn’t bother, a little show never hurt anyone. Definitely a sketchy motel but didn’t bother me.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par FD, Gestion de l’hôtel
Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced. We’re addressing the issues you mentioned and hope to welcome you back to provide a better experience.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par FD, Gestion de l’hôtel
Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced. We’re addressing the issues you mentioned and hope to welcome you back to provide a better experience.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
29 juill. 2024 par FD, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing stay and that our staff made your visit special. Providing exceptional service is our top priority, and it is always rewarding to know when we have succeeded.We truly appreciate your recommendation and look forward to welcoming you back to [Hotel Name] in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The employees were lovely
Commentaires de Gestion de l’hôtel
29 juill. 2024 par FD, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing stay and that our staff made your visit special. Providing exceptional service is our top priority, and it is always rewarding to know when we have succeeded.We truly appreciate your recommendation and look forward to welcoming you back to [Hotel Name] in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
It was good
Commentaires de Gestion de l’hôtel
29 juill. 2024 par FD, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing stay and that our staff made your visit special. Providing exceptional service is our top priority, and it is always rewarding to know when we have succeeded.We truly appreciate your recommendation and look forward to welcoming you back to [Hotel Name] in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Front desk, Gestion de l’hôtel
Thank you for your kind words! We're thrilled you enjoyed your stay and look forward to welcoming you back soon.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Staff was very nice ,rooms very ckean only thing is the traffic at night
Commentaires de Gestion de l’hôtel
29 juill. 2024 par FD, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay at Rodeway Inn abilene. We sincerely apologize for the cleanliness issues you encountered in your room. This is not the standard we strive to maintain, and we are deeply sorry for the inconvenience caused.We have addressed this matter with our housekeeping team to ensure such incidents do not occur in the future. We understand how important a clean environment is for our guests, and we regret that we fell short during your stay.Please allow us the opportunity to make it right. If you choose to stay with us again.Thank you for bringing this to our attention.
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par FD, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing stay and that our staff made your visit special. Providing exceptional service is our top priority, and it is always rewarding to know when we have succeeded.We truly appreciate your recommendation and look forward to welcoming you back to [Hotel Name] in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
par un voyageur
Value for money
Publié le 1 juill. 2024 sur HotelsThe bathroom floor had not been cleaned as there was soda or something spilled. Check in with Katie was great, no issues and friendly. Breakfast was non-existent but coffee was fresh. Staff were very helpful and friendly. There were no wash cloths in the bathroom. The hotel needs some updates and remodeling but it was still cozy. No frills but safe
Commentaires de Gestion de l’hôtel
29 juill. 2024 par FD, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay at Rodeway Inn abilene. We sincerely apologize for the cleanliness issues you encountered in your room. This is not the standard we strive to maintain, and we are deeply sorry for the inconvenience caused.We have addressed this matter with our housekeeping team to ensure such incidents do not occur in the future. We understand how important a clean environment is for our guests, and we regret that we fell short during your stay.Please allow us the opportunity to make it right. If you choose to stay with us again.Thank you for bringing this to our attention.
