Note fondée sur 194 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
kinda alright
Publié le 26 févr. 2019 sur Hotelsfirst of all the picture advertising the hotel on hotels.com does not represent the hotel's environment whatsoever. Ther are no more palm trees in front of the hotel , nor any strolling path. I would say its misleading. the hotel is old and needs to be refurbished. The employees are doing their best but the hotel is under staffed.The restaurant i use for breakfast is like a mortuary zone in the morning . The quality of the food is not that high with croissant 100 % pure margarine ....In a word the employees are doing their best .
Commentaires de Gestion de l’hôtel
3 mars 2019 par Al Diar Capital Hotel Management, Gestion de l’hôtel
Dear Valued Guest,
Thank you for staying with us.
Your feedback is important to us and we are saddened to read the highlights of your comments. Indeed, we as a team is giving our efforts and our best to provide a comfortable stay experience to our guests. We have shared your feedback with our team to look further into the issues you have brought. We wish that you will provide us opportunity to welcome you again at our hotel.
Kind regards
par un voyageur de abu dahbi
Publié le 24 nov. 2017 sur Expedia
Pas prévenu pour le paiement du parking donc 2 amende très chère !!
par yannick de hyeres
à recommonder
Publié le 5 janv. 2015 sur Hotelsséjour de la saint-sylvestre à abu dhabi
bonne soirée de réveillon au rock bottom.
chambre très bien agencée et propre
par un voyageur
Publié le 21 juill. 2022 sur Hotels
لايوجد مناشف في الغرفة)غير متوفر في الفندق( .يوجد صراصير.
Commentaires de Gestion de l’hôtel
25 juill. 2022 par Al Diar Capital Hotel Management, Gestion de l’hôtel
Dear Mohamed,
Thank you for choosing Al Diar Capital Hotel as your stay destination in Abu Dhabi.
We also thank you for bringing into our attention the details of your stay experience and we sincerely apologise for any shortcomings from our team during your stay. We are committed to provide a pleasant stay experience to our guest and we are saddened to receive your feedback. The details of your review has been discussed with our Housekeeping Department to investigate the issue and take the necessary action in response to your feedback aimed to avoid same situation in the future.
We hope you provide us the opportunity to serve you again in the future and experience staying with us in accordance to our core values.
Yours sincerely,
par un voyageur
Publié le 2 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2022 par Al Diar Capital Hotel Management , Gestion de l’hôtel
Dear Valued Guest,
Thank you for staying at Al Diar Capital Hotel and for sharing your feedback. We look forward to welcoming you again on your next visit to Abu Dhabi.
Kind regards,
par un voyageur
very horrible experience to stay in this hotel
Publié le 26 mai 2022 sur HotelsVery pathetic hotel. all over night club lot of voice comes in room. no comfort at all. never recommend to anyone to stay in this hotel. Staff are very unprofessional they don't know how to talk with customer. dirty hotel. never recommend to anyone to stay in this hotel
Commentaires de Gestion de l’hôtel
13 juin 2022 par Al Diar Capital Hotel Management, Gestion de l’hôtel
Dear Valued Guest,
Thank you for choosing Al Diar Capital Hotel as your stay destination in Abu Dhabi. It is our goal to provide a pleasant stay experience to our guests and we regret for any inconvenience and unsatisfying experienced on your stay. Your feedback is valuable to us and although there were no detailed info such as the Name of staff, the areas etc, we have discussed with the team to review all areas mentioned in your review and take immediate action to avoid similar issues in the future. We hope you provide us another opportunity to welcome you again in the future.
Kind regards,
par un voyageur
Publié le 28 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 mai 2022 par Al Diar Capital Hotel Management, Gestion de l’hôtel
Dear Guest,
Thank you for staying with us and for sharing your feedback.
We look forward to welcoming you again on your next visit to Abu Dhabi.
Kind regards,
par un voyageur
Publié le 1 avr. 2022 sur Expedia
Noise is the main problem. I was on the 8th floor and I could hear the music from the club on the 2nd floor until 3-3:30am. The bed was comfy but the pillows are big and hard.
Commentaires de Gestion de l’hôtel
6 avr. 2022 par Al Diar Capital Hotel Management, Gestion de l’hôtel
Dear Guest,
Thank yo for staying at Al Diar Capital Hotel. We sincerely apologise for any inconvenience caused during your stay. Your feedback has been shared with the relevant departments to ensure to avoid similar incidents in the future. We hope you provide us opportunity to serve you again in the future.
Kind regards,
par un voyageur
Comfortable clean room
Publié le 26 févr. 2022 sur HotelsComfortable clean room. The dinner buffet needs to be improved upon. Staff was very courteous and helpful specially Adel at the reception. Adequate paid parking available.
Commentaires de Gestion de l’hôtel
29 mars 2022 par Al Diar Capital Hotel Management, Gestion de l’hôtel
Dear Guest,
We are glad to know that you had a comfortable stay with us. We appreciate that you have also noticed our efforts. We have shared your kind feedback with our team particularly with Adel and has inspired us more to provide warm hospitality experience to our guests.
Thank you and we wish to welcome you again on your next visit to Abu Dhabi.
Kind regards,
par un voyageur
Publié le 23 févr. 2022 sur Hotels
