Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,0 Service et personnel
2,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Camping grand luxe
Publié le 1 déc. 2023 sur HotelsLe lieu est magnifique et invite à la détente ! Le concept est vraiment sympa ! Nous avions une tente en duplex avec piscine privé ! On a juste regretté avoir été juste à côté des travaux. Le personnel est à l'ecoute et a à coeur de nous satisfaire. On voit que c'est encore le début! Il y a encore des travaux et des petits bugs dans le service ! Ce sera vraiment parfait d'ici peu. Les repas étaient de qualité !
par un voyageur
Publié le 4 oct. 2023 sur Expedia
Bed is chargeable at the arrival - 68 dirhams😳
No AC , but that was announced- no complaints.
Area under construction all night long … extremely noisy.
My room has been booked through Expedia - payment confirmation not from received from my bank. At my arrival, I have cancelled my second tent. The staff at the reception has asked me to contact Expedia to be reimbursed. This is what I do now. I am waiting Expedia feedback on this matter
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Bab Al Nojoum, Gestion de l’hôtel
Dear Mr. Christophe, At the outset, we are extremely disappointed for not being able to meet your expectations during your stay with us. This could’ve certainly been managed better and we apologize for the inconvenience caused to you, please be advised that we are in contact with our partner in regard to the booking policy, We commit on achieving Excellent guest service, We appreciate your sharing your concernsRegards,Ons Haj SlimaneFront Office Manager
par un voyageur
City escape
Publié le 1 mars 2024 sur HotelsAmazing experience, nice view, good food
Commentaires de Gestion de l’hôtel
17 mars 2024 par Bab Al Nojoum, Gestion de l’hôtel
Dear Mr. Khalifa,Thank you for taking the time to review your experience, It was our pleasure to be at your service. the team is very pleased to know that they offered you a memorable experience. looking forward to welcoming you again to our paradise. Best regards.Ons Haj SlimaneFront Office Manager
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par Bab Al Nojoum, Gestion de l’hôtel
Dear Mrs. Khuloud,Thank you very much for taking the time to rate your recent experience at Bab Al Nojoum Resort Al Hudayriyat. we are looking forward to welcoming you back in the future!Regards,Ons Haj SlimaneFront Office Manager
par un voyageur
Publié le 6 déc. 2023 sur Expedia
Good
par un voyageur
Publié le 22 nov. 2023 sur Expedia
Simply the best💪😎
par un voyageur
Publié le 31 janv. 2023 sur Hotels
للاسف الادارة سيئة في التعامل المكان والفكرة والنظافة ممتازة الادارة تعاملها فظ جدا
Commentaires de Gestion de l’hôtel
1 févr. 2023 par Bab Al Nojoum, Gestion de l’hôtel
Dear Camper, NevenThank you for taking the time to tell us about your experience at Bab Al Nojoum Camp Al Hudayriyat , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, May I request you to write more details on info@babalnojoum.com. Please feel free to call us on 02 691 0200 and we would be very happy to discuss it with you, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards,Camp Management
par un voyageur
Publié le 24 nov. 2022 sur Hotels
Great project.
Commentaires de Gestion de l’hôtel
15 mars 2023 par Bab Al Nojoum, Gestion de l’hôtel
Dear Camper, TomasThank you for taking the time to review your experience, It was our pleasure to be at your service. the team are very pleased to know that they offered you a memorable experience. looking forward to welcoming you again. Best regards. Camp Management
par un voyageur
Publié le 22 nov. 2022 sur Hotels
Staff unprofessional
No hot water
No electricity close to the tents
Commentaires de Gestion de l’hôtel
15 mars 2023 par Bab Al Nojoum, Gestion de l’hôtel
Dear Camper, MiguelThank you for taking the time to write a review, We are sorry to learn that you had a difficult experience during your stay,At Bab Al Nojoum Camp Al Hudayriyat, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Regards,Camp Management
par un voyageur
Publié le 22 nov. 2022 sur Hotels
Surprises that when we arrived there where no beds included.
Commentaires de Gestion de l’hôtel
25 déc. 2022 par Bab Al Nojoum, Gestion de l’hôtel
Dear Camper Bergmans ,Thank you for taking the time to write a review, we regret to hear your stay was not up to your expectations. Bab Al Nojoum is offering a varied type of camping tents which campers can choose while making the reservation, between tents with bed, other with mattresses and other with in guest own sleeping bags,We appreciate your feedback it helps us for the continuous enhancement of our services as part of our commitment in ensuring the satisfaction of our guests. we look forward to welcome you back.Regards,Camp Management
