Note fondée sur 102 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Arnaque dans sa splendeur !
Publié le 24 févr. 2024 sur HotelsArrivée à 14.30, la première chambre proposé sentait la cigarette et humidité.
Pour conclure , hôtel ne propose aucun service transfert vers aéroport et si vous prenez option petit déjeuner, ne vous attendait pas à le recevoir si vous quittez hôtel avant 7hrs du matin .
Commentaires de Gestion de l’hôtel
6 mars 2024 par Mahmoud, Gestion de l’hôtel
Dear Valued Guest,We are very sorry to read that you felt the overall experience did not live up to your expectations and that you didn’t enjoy your stay with us. All guest feedback is of utmost importance and can be solved during the stay as you had ample time to bring to our attention your concerns about the room and we would gladly change yours to one that meets your satisfaction.I trust you will accept that the difficulties you experienced are certainly not reflective of our normal standards. We have taken good note of your remarks to find better solutions and improvements. At Executive Suites we are committed to providing wonderful memories for all our guests and we hope you will allow us to share with you a better hospitality experience once again in the future.Sincerely,Mahmoud TharwatHotel Manager
par un voyageur
Publié le 8 nov. 2020 sur Hotels
par un voyageur
Publié le 13 janv. 2020 sur Hotels
Clean And spacious room.
par un voyageur
Publié le 11 févr. 2019 sur Expedia
par un voyageur
Publié le 19 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
24 janv. 2019 par reservations, Gestion de l’hôtel
Dear Mr. Abdellah, Thank you very much for your review further to your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations.
par un voyageur
Publié le 27 mai 2024 sur Hotels
par un voyageur
Publié le 8 mai 2024 sur Expedia
施設は古さを感じるが、エアコンはしっかり効くし水ペットボトルのサービスは助かった。洗濯機もうるさいけど使えました。単純に宿泊だけなら十分だと感じた。ただ水回りは少しボロいですね。
Commentaires de Gestion de l’hôtel
20 mai 2024 par Mahmoud, Gestion de l’hôtel
Dear Mr. Kazuki,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back.I sincerely apologize for the inconvenience you experienced during your stay with us. We have taken good note of your feedback and I personally look into this issue to find better solution and improvement.Sincerely,Mahmoud TharwatHotel Manager
par un voyageur
Publié le 24 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2024 par Mahmoud, Gestion de l’hôtel
Thank you for rating us.
par un voyageur
Nice Hotel
Publié le 19 avr. 2024 sur HotelsOld furniture, but clean, room area is nice.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Mahmoud, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back. We have taken good note of your remarks to find better solutions and improvements. We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
par un voyageur
Publié le 14 avr. 2024 sur Expedia
The rooms smells like cigarette smoke so we have to change rooms. Then the AC doesnt work so we have to change room again. You can still smell cigarette smoke inside the room so we have to turn on the exhaust all day. When taking a shower, the water floods the bathroom even when the shower curtain is inside the tub. so we have to ask for extra mats to dry off the floor. Their bath towel is humongous its used for swimming pools towels.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Mahmoud, Gestion de l’hôtel
Dear Ms. Christine,It was a pleasure having you with us. It was most kind of you to share your thoughts with regards to your recent visit. Since we are continually striving to provide our guests with the best in service and accommodations, your help in this regard is most appreciated.I trust you will accept that the disappointment you had in during your stay will not reflect our normal standards.We do pride ourselves on our exceptionally high standards of service and we do sincerely hope you will not judge us solely on the basis of this particular experience.At Executive Suites, we are committed to providing wonderful memories for all our guests and we hope you will give us the opportunity to share with you a better hospitality experience once again in the future.Sincerely,Mahmoud TharwatHotel Manager
