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Metropolitan Al Mafraq Hotel

4.0 star property
Family-friendly 4-star hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Metropolitan Al Mafraq Hotel

Property amenity
Terrace Twin Pool Access
Exterior
STUDIO KING POOL VIEW | Private kitchenette
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Spa
  • Gym
  • All-inclusive

Explore the area

Map
Al Mafraq, PO Box 6770, Abu Dhabi
  • Bawabat Al Sharq Mall
    ‪7 min drive‬
  • Ferrari World
    ‪21 min drive‬
  • Yas Marina Circuit
    ‪21 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪15 min drive‬

Room options

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About the area

Abu Dhabi

Al Mafraq stay.With a stay at this Al Mafraq hotel, you'll be within 3 miles (5 km) of Bawabat Al Sharq Mall and 9 miles (15 km) of Abu Dhabi University. Mazyad Mall and Abu Dhabi Falcon Hospital are within 12 miles (20 km).

What's nearby

  • Bawabat Al Sharq Mall - 7 min drive - 4.1 km
  • Dalma Mall - 16 min drive - 18.2 km
  • Ferrari World - 21 min drive - 29.1 km
  • Yas Marina Circuit - 21 min drive - 28.8 km
  • Warner Bros. World Abu Dhabi - 23 min drive - 32.1 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 15 min drive

Restaurants

  • ‪بوابة الشرق مول - ‬7 min drive
  • ‪Chili's - ‬5 min drive
  • ‪ستاربكس - ‬17 min walk
  • ‪ستاربكس - ‬7 min drive
  • ‪بيت الشاي - ‬7 min drive

About this property

Metropolitan Al Mafraq Hotel

Family-friendly 4-star hotel with 2 outdoor pools
Some rates at Metropolitan Al Mafraq Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Metropolitan Al Mafraq Hotel offers its guests 2 outdoor swimming pools, an outdoor tennis court, a health club, and a hot tub. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the family-friendly Metropolitan Al Mafraq Hotel. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 250 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1998
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Metropolitan Al Mafraq Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and manicures and pedicures.

Languages

Afrikaans, Arabic, Azerbaijani, Bulgarian, English, Farsi, Filipino, French, German, Hindi, Italian, Russian, Spanish, Ukrainian, Urdu

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 45 to 99 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 45 to 99 per person
  • Airport shuttle fee: AED 120 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Metropolitan Al Mafraq Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 245 reviews
Rating 8 - Good. 97 out of 245 reviews
Rating 6 - Okay. 40 out of 245 reviews
Rating 4 - Poor. 14 out of 245 reviews
Rating 2 - Terrible. 17 out of 245 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

mohamad

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

YANELA

Travelled with family and small children
Liked: Cleanliness, staff & service
Limited entertaiment or activities for kids
Stayed 5 nights in Dec 2024

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

hitesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024

8/10 Good

Ashfaq

Stayed 10 nights in Dec 2024

8/10 Good

Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel, excellent service from staff, heated pool, showers, Gym,
Stayed 4 nights in Dec 2024

8/10 Good

Léa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

RAYMONA THOMAS

Liked: Amenities, property conditions & facilities
It was located very close to the airport. It was also not nad to most of the major sites to visit. The property was well maintained and the staff was wonderful !
Stayed 4 nights in Nov 2024

6/10 Okay

Fadumo Behi

Stayed 8 nights in Aug 2024

10/10 Excellent

Gamal

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

Atul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one but far from city
Stayed 1 night in Nov 2024

2/10 Terrible

Danyal

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception behaviour was rude
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

barak

Liked: Staff & service
The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

DIANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
Stayed 1 night in Oct 2024

8/10 Good

Samantha

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Abdulaziz

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Hamad

Travelled with family, Business traveller
Liked: Staff & service
The room wasn’t as clean. The bed mattress was a bit worn out. And the were a few amenities missing from the room. But for a one night rest I wouldn’t mind it.
Stayed 1 night in Sep 2024

8/10 Good

Shadia

Stayed 1 night in Aug 2024

6/10 Okay

Ali raza

Stayed 1 night in Aug 2024

6/10 Okay

Tariq

Travelled with family
Liked: Staff & service
Near hospital
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Mafraq hotel.
Hotel is being refurbished and is very clean. Rooms are large and comfortable.
Stayed 11 nights in May 2024