Avis Royal M Hotel & Resort Abu Dhabi

Dear Ms.DaouiaThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager

Dear Dear Johnny,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay.Your comment has been taken on board by our managers who will take proper and necessary actions to avoid such situation for future guests.We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday.SincerelyAnouar ElkadiouiFront Desk Manger

Dear Mr. Douaran,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger

Dear Reviewer, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Cher M. Ahmed, Nous vous remercions d'avoir pris le temps d'écrire votre commentaire concernant votre séjour au Royal M Hotel & Resort Abu Dhabi. Nous vous assurons que nous cherchons toujours à maintenir les normes de qualité et de service les plus élevées. Les commentaires de nos clients constituent une partie essentielle de notre activité et c'est grâce à vos commentaires constructifs que nous sommes en mesure d'améliorer le service que nous offrons à notre clientèle. Tout d'abord, nous tenons à exprimer notre regret que vous n'ayez pas apprécié vos vacances dans notre prestigieux hôtel, étant donné que le Royal M Hotel & Resort Abu Dhabi accueille des milliers de clients satisfaits chaque mois et reçoit généralement des commentaires positifs à leur départ. Après avoir examiné et étudié les points que vous avez fournis, nous vous conseillons ce qui suit. Le Royal M Hotel propose un large éventail de possibilités de restauration inspirantes pour toutes les occasions, ainsi que plusieurs destinations sociales passionnantes à apprécier pendant votre séjour. Du Lobby14 Café à la salle à manger contemporaine Mezze, et du restaurant gastronomique Celebrity au dynamique View Pool Bar au bord de l'eau, aux superbes Cuvée Bar et Shisha Lounge. En ce qui concerne votre commentaire sur le room service, veuillez noter que notre personnel reçoit une formation régulière sur le service client pour garantir un service professionnel de haut niveau à tous nos clients de différentes nationalités. Cependant, nous examinerons ce point pour voir où une formation supplémentaire peut être mise en œuvre pour améliorer les normes de service client et permettre à nos collègues d'anticiper davantage les besoins de notre clientèle. Nous vous remercions de votre compréhension et vous assurons que nous mettons tout en œuvre pour satisfaire les attentes de nos chers clients. Bien cordialement, Latifa Karrari Superviseur Relation Client

Dear Valuable guest Thank you for your recent correspondence regarding Royal M Hotel Abu Dhabi. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing ROYAL M HOTELS & RESORTS. Best Regards, Saad Eldahhar, General Manager Hotels Division

Dear Valuable guest, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Abu Dhabi, it is really appreciated and give us a chance to improve our services and offerings. We remain looking forward to welcoming you back to your Home in Abu Dhabi. Sincerely. . Saad Eldahhar Group General Manager

Dear Sir, Thank you for taking the time to review your stay with us and for your constructive comments. Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay. We hope to have the opportunity to welcome you back in the near future. Sincerely. Saad Eldahhar General manager

Dear Sir, Thank you so much for giving us a positive feedback about your recent stay at Royal M Hotel Abu Dhabi. We are truly pleased that our services and facilities have exceeded your expectation . we look forward to the opportunity of serving you again in the near future. Thank you. Saad El Dahhar General Manager

Dear Mr. Achraf, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Abu Dhabi, it is really appreciated and give us a chance to improve our services and offerings. we remain looking forward to welcoming you back to your Home in Abu Dhabi. Sincerely. Saad Eldahhar General manager