Note fondée sur 740 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Vashee, Gestion de l’hôtel
Dear Mr. Erwan,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust the rest of your stay will be a pleasant oneSincerely,Poorvashee RajubAssistant Guest Relations Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Vashee, Gestion de l’hôtel
Dear Mr. Amar,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust the rest of your stay will be a pleasant oneSincerely,Poorvashee RajubAssistant Guest Relations Manager
par un voyageur
Publié le 27 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 mars 2024 par Vashee, Gestion de l’hôtel
Dear Mr. Thomas,It is with deep regret to hear about your unpleasant experience during your recent stay with us and please allow me to express my sincerest apologies for any inconvenience caused. I understand your disappointments as we have failed to provide you with the degree of service you expected from Sofitel. We take pride in ensuring our guest satisfaction and knowing that we have failed for the second time is something that we take seriously. We would like to discuss further your experience with my team and would appreciate if you will allow us to reach out to you via email or call anytime at your convenience.We hope that you will give us another opportunity to better serve you in the future.Sincerely,Poorvashee RajubAssistant Guest Relations Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
Magnifique hôtel
Petit déjeuner super
Resto thaï excellent et accueil
chaleureux
Commentaires de Gestion de l’hôtel
4 mars 2024 par Vashee, Gestion de l’hôtel
Dear Mrs. Martine,Thank you for your glowing review!We're delighted to hear that you had such a positive experience with Sofitel Abu Dhabi Corniche.Our guest's satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing us.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Je n’ai jamais vu des fenêtres aussi sales dans ma chambre alors que j’avais pris une suite au dernier étage , un concierge réceptionniste très mauvais , et un service pathétique : affreusement déçue !
Commentaires de Gestion de l’hôtel
3 déc. 2023 par Vashee, Gestion de l’hôtel
Dear Horst,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager
par un voyageur
Publié le 23 nov. 2023 sur Expedia
Excellent rapport qualité/prix, literie parfaite, valet parking gratuit du jamais vu ! pas de resort fee à l'américaine, pdj très complet, belle piscine, mais pas de soleil en hiver
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Vashee, Gestion de l’hôtel
Dear Mr, Frederic,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager
par un voyageur
Book another hotel
Publié le 4 oct. 2023 sur HotelsA bad hotel considering the price paid. Much better to find in Abu Dhabi
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Vashee, Gestion de l’hôtel
Dear Mr. Thomas,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager
par un voyageur
Pas un 5 étoiles
Publié le 19 sept. 2023 sur HotelsL’hôtel ne mérite pas ses 5 étoiles.
Le personnel est accueillant et disponible mais les chambres ne sont pas du niveau d’un 5 étoiles ! Elles sont usées, sales et une odeur d’égout de dégage des toilettes
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Vashee, Gestion de l’hôtel
Dear Mrs. Anthea,Thank you so much for sharing your feedback regarding your most recent experience at our hotel.We are proud to know that heartists gave their best to do their job perfectly. We will make sure to maintain and exceed the quality of our services throughout.On the other hand, we are sorry that you were not completely satisfied with our room's conditions. This concern has been communicated to the resort management team for consideration at their next meeting.Once again, we would like to thank you and look forward to welcoming you again, hopefully soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager
par un voyageur
Publié le 30 mars 2023 sur Expedia
Excellent service . Très propre . Personnel très sympathique
Commentaires de Gestion de l’hôtel
11 mai 2023 par Sandrine, Gestion de l’hôtel
Dear NaimaWe are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Sandrine Vieillesse Assistant Guest Relations Manager
par un voyageur
Publié le 11 mars 2023 sur Hotels
Très bon séjour dans cet hôtel où nous avons eu la chance d’être sur classé dans une suite « full » vue mer et petit déjeuner au top offert!!
Commentaires de Gestion de l’hôtel
15 mars 2023 par Sandrine Emile Vieillesse , Gestion de l’hôtel
Dear MaWe are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Sandrine Emile Vieillesse Assistant Guest Relations Manager
