Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 juill. 2022 sur Hotels
The staff was nice and helpful. The rooms and bed confortable. The restaurant is however the weak point of the establishment, whether for breakfast or the other meals. The menu was nice to read but the food was often disappointing.
Commentaires de Gestion de l’hôtel
6 juill. 2022 par Chinonso Okoro (Front Office Supervisor), Gestion de l’hôtel
Dear Valued Guest,
We Thank you once again for choosing our facility for your stay. Thank you for writing to us and letting us know about your displeasure in our Food area. We are always looking for ways to improve and reviews like yours help us to know where we need improvement. We have taken note of your point and We deeply regret the inconveniences you experienced due to the food you ordered. Be rest assured that we will work very hard on this area.
We really appreciated your commendation on our staff and facilities. If we can get another chance to make up for this lapses, that will go a long way in making us feel better as we hope the inconvenience wouldn't change your mind on choosing us again.
Hope to see you again.
Yours In Hospitality,
Alpha Plus Apartments Team.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
I enjoyed staying at Aphaplus. The folks at the hotel were respectful, affable, responsive and respectful.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Front office Supervisor, Gestion de l’hôtel
Dear Valued Guest,Thank You Mr Emmanuel for sending us your review. We are excited to hear that you enjoyed staying with us as much as we enjoyed having you. We are also thrilled to know that we exceeded your Expectation. And We Look Forward to welcoming you back Again soon.Yours In Hospitality,Alpha Plus Apartments Team!
par un voyageur
Publié le 29 mai 2024 sur Expedia
I had a great stay. Staff were friendly and professional. Loved the daily complementary breakfast for two and the price point was affordable! Also appreciated staying in the studio which had a stove, microwave, and small refrigerator.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Front office Supervisor, Gestion de l’hôtel
Dear Noja,Thank you for taking the time to send us this wonderful 5 star review.We are thrilled to hear that you were satisfied with our services. Our Priority is to make our guest fill home away and we are glad that we met your expectation by making your visit to the country a worthwhile experience.It's our honour to welcome you back again soon.Looking forward to seeing you.Your In Hospitality,Alpha Plus Apartments Team
par un voyageur
Publié le 29 mai 2024 sur Expedia
I had a great stay. Staff were friendly and professional. Loved the daily complementary breakfast.
Commentaires de Gestion de l’hôtel
30 mai 2024 par Front office Supervisor, Gestion de l’hôtel
Dear Noja,Your previous Review has been responded to.We still appreciate your feedback. And we will continue Improving to keep Satisfying our guest.Thank you.
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juin 2024 par Front office Supervisor, Gestion de l’hôtel
Dear Emmanuel,Thank you for the review. We appreciate your feedback. And we take all feed back seriously. We apologize for any inconvenience or unsatisfactory experience you may have received during your stay with us and review like yours help us to know which area to make changes. We would Like to address your specific concerns and make an improvement. Kindly share the displeasure you had with us.Yours In Hospitality,Alpha Plus Apartments Team.
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Operations Manager, Gestion de l’hôtel
Thank you, Henry, for letting us know your experience while with us. These feedbacks help us serve our customers better. Let us know of any concerns while with us to help us make your future stays with us come with a 5-star review. Looking forward to hosting you again.
par un voyageur
Alpha Plus Stay
Publié le 4 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
5 mars 2024 par Operations Manager, Gestion de l’hôtel
Dear Esteemed Guest,It's such a great pleasure to have hosted you. We are pleased at your honest review and believe we made your stay memorable with pleasant services. We look forward to welcoming you soon.Alphaplus Apartments Team
par un voyageur
Publié le 23 janv. 2022 sur Expedia
Alpha had a pleasant staff. Food was delicious and the menu provided a nice selection. Only complaint was the shower handle was broken and thus it was either burning hot water or cold.
Commentaires de Gestion de l’hôtel
24 janv. 2022 par Chinonso Okoro (Front Office Supervisor), Gestion de l’hôtel
Dear Tracy,
Thank you for writing this review and sharing your experience with us. We are delighted to hear that our staff, the food and menu made your stay a pleasant one.
We genuinely regret the inconvenience caused to you due to the shower handle that pulled off from the wall. We do hope you pardon this mishap and not let it stop you from staying with us in the future. We do not take our guest concern for granted and this will be treated as soon as possible.
We look forward to welcoming you back to our Apartment again.
Yours in hospitality,
Alpha Plus Apartments Team
par un voyageur
Publié le 18 nov. 2021 sur Expedia
The pool, cleanliness, and the people, close to Amenities, the mall, art museums, other restaurants, clean neat and the people were awesome they went out of their way to help you !!!
And for this American girl I was beyond pleased for the safety and again the cleanliness
Commentaires de Gestion de l’hôtel
2 déc. 2021 par Chinonso Okoro (Front Office Supervisor), Gestion de l’hôtel
Dear Kathie,
Thank you for taking the time to write this wonderful review. And Thank you for choosing our Apartment again.
We are so glad to hear that you enjoyed your stay with us as much as enjoyed having you back.
AA91 aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations.
We look forward to welcoming you back to our Apartment soon.
Yours In Hospitality
Alpha Plus Apartment Team
par un voyageur
Publié le 23 mai 2021 sur Expedia
And this girl from the United States if and when I go back this would be the place I will go it is like my new home I loved it there the staff was beyond wonderful and was clean all in all it was just a great place !....A
Commentaires de Gestion de l’hôtel
27 mai 2021 par Chinonso Okoro (Front Office Supervisor), Gestion de l’hôtel
Thank You for sharing this wonderful review!
We’re beyond thrilled your time here at Alpha-Plus Apartments 91 was amazing! We work hard to ensure each guest is treated to a true AA91 experience and your review is proof that we are on the right track.
We can’t wait for your next visit to Nigeria to enjoy Abuja’s best kept secret; our cuisine, yet again. Have a beautiful day!
Yours in Hospitality,
Alpha-Plus Apartments 91 Team
