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Copacabana Beach Hotel Acapulco

3.5 star property
3.5-star beachfront hotel near Icacos Beach

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Photo gallery for Copacabana Beach Hotel Acapulco

Beach/ocean view
Reception
Outdoor wedding area
Junior Double Room, 2 Double Beds, Ocean View
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • All-inclusive
  • Parking available

Explore the area

Map
Tabachines No 2 y 3 Frac Club Deportivo, Acapulco, GRO, 39690
  • Icacos Beach
    ‪7 min walk‬
  • Diana the Huntress
    ‪2 min drive‬
  • Condesa Beach
    ‪9 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Partial Ocean View

Standard Double Room, 1 King Bed, Partial Ocean View

Standard Double Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Partial Ocean View

Standard Double Room, 2 Double Beds, Partial Ocean View

Standard Double Room, 2 Double Beds, Partial Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Junior Double Room, 2 Double Beds, Ocean View

Junior Double Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed, Ocean View

Junior Double Room, 1 King Bed, Ocean View

Junior Double Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Acapulco

On the beach.With a stay at this Costera Acapulco hotel, you'll be within half a mile (1 km) of Icacos Beach and 2 miles (3 km) of Diana the Huntress. Condesa Beach and Parque Papagayo are also within 3 miles (5 km).

What's nearby

  • Icacos Beach - 7 min walk - 0.7 km
  • El Rollo Acapulco - 9 min walk - 0.8 km
  • Diana the Huntress - 2 min drive - 2.1 km
  • Parque Papagayo - 4 min drive - 3.6 km
  • Condesa Beach - 9 min drive - 2.7 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 28 min drive

Restaurants

  • ‪La casa de los Abuelos - ‬7 min walk
  • ‪Playita Santa Lucía - ‬8 min walk
  • ‪Tequisol - ‬3 min walk
  • ‪Toks - ‬7 min walk
  • ‪Restaurant el Faro - ‬4 min walk

About this property

Copacabana Beach Hotel Acapulco

3.5-star beachfront hotel near Icacos Beach
Some rates at Copacabana Beach Hotel Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Copacabana Beach Hotel Acapulco like a complimentary children's club, an outdoor pool, and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a fitness center and a terrace. For a fee, parking is available. A complete renovation of Copacabana Beach Hotel Acapulco was completed in October 2020.

This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 431 guestrooms or units
  • 18 levels
  • 7738 sq ft of conference space
  • 719 sq m of conference space
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Copacabana Beach Hotel Acapulco offers 431 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MXN 195 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 350 to 400 for adults and MXN 270 to 350 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Copacabana Beach Hotel Acapulco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (February 14) Gala Dinner per adult: MXN 750
  • Valentine's Day (14 February) Gala Dinner per child: MXN 350 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 to 400 for adults, and MXN 270 to 350 for children
  • Covered self parking fee: MXN 195 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 53890054

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gamma Acapulco Copacabana
Copacabana Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel
Copacabana Beach Hotel Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel Acapulco

Copacabana Beach Hotel Acapulco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 422 out of 1003 reviews
Rating 8 - Good. 309 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hotel has a perfect location on the Beach, but its an Old Hotel. The room was wery damp inside. But the worst part was the elevators... They were stopping at almost every floor due to some fault, and when you live in the 15'th floor you can imagine the frustration.
Stayed 4 nights in Oct 2023

10/10 Excellent

Eva A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Stayed 3 nights in Oct 2023

8/10 Good

Manuel

Stayed 7 nights in Sep 2023

10/10 Excellent

TINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Carlos

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Eva A.

Travelled with family
Liked: Staff & service
The hotel needs a better maintenance, a deep cleaning in the bathroom, the pool as well, in the beach take out the gazebos they look horrible and the plastic tables as well,the breakfast food delicious the staff was wonderful,Medardo , Xochllt,Daniel,Sergio, Norma,the cleaning Lady 9th floor.
Stayed 4 nights in Sep 2023

6/10 Okay

Maria Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevators were not working properly. Amazing location.
Stayed 3 nights in Aug 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio en general está bien. Pero hay detallitos que hacen la diferencia. Por momentos las áreas comunes están sucias o desordenadas
Stayed 4 nights in Aug 2023

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice views and location but will not return

This hotel had a great, helpful staff but is old and outdated. The sheets had many stains and fan and AC was very loud and smelled like mold. The breakfast buffet was awesome and there were nice views from the rooms. Lunch and dinner options were not as great, but still ok. I will say that the location is good and there were lots of restaurants and shops working walking distance. We will return to Acapulco but will not stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and stay
Stayed 3 nights in Jul 2023

2/10 Terrible

Mauricio

Stayed 3 nights in Jul 2023

6/10 Okay

Omar

Stayed 2 nights in Jul 2023

8/10 Good

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please put somebody in the bathrooms to dry the floor of the toilettes at the lobby.
Stayed 1 night in Jul 2023

4/10 Poor

Agustin

Stayed 2 nights in Jul 2023

6/10 Okay

Jerardo

Stayed 12 nights in Jul 2023

8/10 Good

Maria

Disliked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Luis Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar y la opción todo incluído,recomendado,no paras de comer!!! Y todo riquísimo,instalaciones limpias y lugares para comer cerca si no traes el todo incluído,no hay estacionamiento pero me parece buen precio por día y está segurísimo ,
Stayed 2 nights in Jun 2023

4/10 Poor

Charles

Travelled with family
Disliked: Property conditions & facilities

A very tired property

Stayed 1 night in Jul 2023

8/10 Good

Evelyn

Stayed 3 nights in Jun 2023

10/10 Excellent

Francisco

Travelled with family
Everything great people , clean , close to shopping
Stayed 2 nights in Jun 2023

6/10 Okay

Georgina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Alma

Stayed 2 nights in May 2023

4/10 Poor

Sofia Sánchez

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The service for drinks very slow actually I ordered drinks never got them waited a long time and left to go somewhere else
Stayed 2 nights in Apr 2023

10/10 Excellent

César, CDMX

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice with a great beach. The food and drinks in the all inclusive option are really good.
Stayed 3 nights in Mar 2023

10/10 Excellent

Zully

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023