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El Tropicano

3.0 star property
3-star hotel near Condesa Beach, connected to a shopping center

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Photo gallery for El Tropicano

2 outdoor pools
Front of property
Garden
Standard Room, 2 Double Beds | Room amenity
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco, GRO, 39850
  • El Rollo Acapulco
    ‪8 min walk‬
  • Icacos Beach
    ‪8 min walk‬
  • Condesa Beach
    ‪12 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the area

Acapulco

Costera Acapulco stay.You'll be steps from Naval History Museum and within a 10-minute walk of Casa de la Cultura with a stay at this Costera Acapulco hotel. Icacos Beach and El Veladero National Park are also within half a mile (1 km).

What's nearby

  • El Rollo Acapulco - 8 min walk - 0.7 km
  • Icacos Beach - 8 min walk - 0.7 km
  • Diana the Huntress - 3 min drive - 3.2 km
  • Condesa Beach - 12 min drive - 3.8 km
  • Papagayo Beach - 17 min drive - 5.7 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 25 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Questa Pasta - ‬4 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬5 min walk
  • ‪Suntory - ‬3 min walk
  • ‪Tacos Tumbras - ‬2 min walk

About this property

El Tropicano

3-star hotel near Condesa Beach, connected to a shopping center
There's a restaurant on site. El Tropicano offers its guests 2 outdoor swimming pools. A terrace, tour/ticket assistance, and a garden are also featured at El Tropicano.

This 3-star Acapulco hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 1965
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Dining venue
El Tropicano offers 106 accommodations with air conditioning. Rooms open to balconies. Bathrooms include showers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

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Property amenities

Family friendly

  • 2 outdoor pools

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 105 for children
  • A restaurant

Things to do

  • 2 outdoor pools

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Tropicano

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 199.00 for adults and MXN 105.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Tropicano
El Tropicano Acapulco
El Tropicano Hotel
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
El Tropicano Hotel Acapulco
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel
El Tropicano Acapulco
El Tropicano Hotel Acapulco

El Tropicano Reviews

Reviews

6.8
Rating 10 - Excellent. 50 out of 236 reviews
Rating 8 - Good. 66 out of 236 reviews
Rating 6 - Okay. 60 out of 236 reviews
Rating 4 - Poor. 28 out of 236 reviews
Rating 2 - Terrible. 32 out of 236 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal con mala actitud. Hotel mal mantenido.
La mujer joven en la recepción era increíblemente poco profesional y adversarial, sin ninguna buena razón. Encienden la unidad de aire acondicionado vieja y mal mantenida con un control remoto y luego llevan el control remoto a la oficina, dejar a los huéspedes sin forma de controlar la temperatura en la habitación. Si tiene la opción de elegir otro hotel donde el personal tenga una actitud normal y hospitalaria hacia los huéspedes, hágase un favor y elija el otro hotel. Este cliente se ha alojado en miles de hoteles en diferentes países y nunca ha visto que el personal del hotel tenga una actitud tan poco profesional e inhóspita hacia los clientes que pagan. Esta revisión es publicada por alguien que es completamente razonable y lógico. La vida y los hoteles no son perfectos, pero ninguna persona razonable querría quedarse en un hotel con un personal con tan mal comportamiento. Elija cualquier otro hotel si hay uno disponible.
Stayed 2 nights in Dec 2023

8/10 Good

Desiree

Liked: Staff & service
Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Stayed 5 nights in May 2023

10/10 Excellent

Jose

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was cheap and the pool were clean and very cool. Also, everything was close by such as grocery stores and restaurants. I highly recommend this hotel for those who are in a budget or simply want to save some money and have a great time.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not work it for the price we pay. The service was really bad. Room was so old and bathroom sink have mold. All over. Really bad experience. We try to go out as much we could as room was very unpleasant picture were not what it shows. misleading
Stayed 5 nights in Dec 2019

8/10 Good

Kaley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Beautiful. The best. Nothing to say. It was ok. Nice and clean.

6/10 Okay

anette, chicsgo

Liked: Staff & service
Rooms are clean, close to beach, transportation. Staff was friendly ,

8/10 Good

Pete, Chicago

Liked: Cleanliness, staff & service
Friendly staff
The staff was very friendly and personable. They helped with any questions even though they didn't speak great English and I didn't speak great Spanish.

6/10 Okay

Ronald, Ohio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
cheap traveler
good budget hotel don't expect much and you will be happy, very hard beds, good hot water and a/c very cold but the location is what your really paying for, everything is in walking distance for everything else use the air condition bus to go up and down the main tourist strip

6/10 Okay

ronald, toledo, ohio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
cheap traveler
good basic budget hotel, hard beds, good location everything you need is in walking distance

6/10 Okay

ronald, toledo, ohio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
budget vacation
good basic hotel, a/c freezing cold, hot showers and hard beds, everything is in walking distance from here or short bus ride for 7 peso

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

TPieters, London, Canada

Liked: Cleanliness, staff & service, room comfort
Not a luxury hotel but we really enjoyed our stay
I had stayed in this hotel 28 years ago and it was decent then. I worried that it would be a dump. But we were pleasantly surprised by how clean the rooms and pool were (and we arrived on New Year's Day when a bit of a mess might have been understandable). The staff was very friendly and even upgraded us to a suite for free. The hotel is old--and our toilet got plugged--but the serviceman was up to the room within 10 minutes of calling the desk and unplugged it. Overall, it was a great deal for the price we paid.

8/10 Good

Tom, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities
nice location
I was nice clean hotel and friendly staff - except for check in lady

2/10 Terrible

Julio, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problems
I will never go in my life again.

6/10 Okay

Antonio B

Ok for the price
The price is right, low class, but we cant complain.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Generally good staff and location,
Only poor item is lack of internet service across their hotel, only available in the reception area. In this modern age of communication? Wi-fi is cheap to install. Otherwise hotel is ok but old and needs some touchup maintenance as for all hotels in Acapulco.

2/10 Terrible

E, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!!!
Although this hotel looks as though it was once an amazing spot, as does most of Acapulco, the rooms was invested with bed bugs!!! Both beds and furniture had visible creepy crawlies and I was covered head to toe in bites. After having prepaid, we stayed our three nights on the hard dirty beds.. Someone needs to sink some much needed tlc into this place ASAP!!

8/10 Good

Israel

Travelled with family
Liked: Staff & service
Podria ser mejor actualizando sus instalaciones
Stayed 3 nights in Dec 2024

10/10 Excellent

Berenise Virginia

Travelled with partner
Liked: Amenities
Excelente servicio
Stayed 1 night in Dec 2024

6/10 Okay

Jaime

Liked: Staff & service
las habitaciones estan en un estado no aceptable y viejas las instalaciones, la cama vieja, las puertas descuidadas, les falta dar mantenimiento ya que son habitaciones que estan en uso y no estan en buenas condiciones
Stayed 2 nights in Nov 2024