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Fiesta Americana Acapulco Villas

4.0 star property
Beachfront resort near Diana Galleries Mall

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Photo gallery for Fiesta Americana Acapulco Villas

Deluxe Villa | View from room
3 bars/lounges, poolside bar, beach bar
On the beach, sun loungers, beach umbrellas, beach towels
Master Suite, 3 bedrooms, Plus
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Av Costera Miguel Aleman 97, Acapulco, GRO, 39690
  • Diana the Huntress
    ‪8 min walk‬
  • Condesa Beach
    ‪10 min walk‬
  • Diana Galleries Mall
    ‪10 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room Double

Deluxe Room Double

Deluxe Room Double

  • Partial sea view
  • 37.44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room King

Deluxe Room King

Deluxe Room King

  • Partial ocean view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

  • Partial sea view
  • 37.44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Villa Master Suite

Villa Master Suite

Villa Master Suite

  • Partial sea view
  • 92 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Master Suite, 3 bedrooms, Plus

Master Suite, 3 bedrooms, Plus

Master Suite, 3 bedrooms, Plus

  • Sea view
  • 189 sq m
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

About the area

Acapulco

On the beach.With a stay at this Costera Acapulco resort, you'll be within half a mile (1 km) of Diana Galleries Mall and 2 miles (3 km) of Galerías Acapulco. Acapulco Historical Museum of Fort San Diego and La Quebrada Cliffs are also within 6 miles (10 km).
View more Resorts in AcapulcoOpens in a new window

What's nearby

  • Diana the Huntress - 8 min walk - 0.7 km
  • Condesa Beach - 10 min walk - 0.9 km
  • Diana Galleries Mall - 10 min walk - 0.9 km
  • La Quebrada Cliffs - 6 min drive - 6.3 km
  • Papagayo Beach - 10 min drive - 3.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • ‪Angels House Acapulco - ‬1 min walk
  • ‪Los Orientales - ‬2 min walk
  • ‪Sportortas - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪La Condesa - ‬4 min walk

About this property

Fiesta Americana Acapulco Villas

Beachfront resort near Diana Galleries Mall
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Acapulco Villas like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This eco-certified resort also offers a health club, a steam room, and a garden. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Acapulco resort is smoke free.

  • 1 building
  • 324 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Fiesta Americana Acapulco Villas offers 324 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 56-inch plasma televisions come with premium cable channels.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Health Club has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 9.20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 30 to 31 for adults and USD 15 to 16 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (26 inches high)
  • Grab bar near toilet (51 inches high)
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 56-inch plasma TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 76.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 6.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 31 for adults, and USD 15 to 16 for children
  • Covered self parking fee: USD 9.2 per night
  • Pet fee: USD 76.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acapulco Fiesta Americana
Acapulco Fiesta Americana Villas
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Fiesta Americana Acapulco Villas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1014 reviews
Rating 8 - Good. 238 out of 1014 reviews
Rating 6 - Okay. 103 out of 1014 reviews
Rating 4 - Poor. 39 out of 1014 reviews
Rating 2 - Terrible. 35 out of 1014 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
the poos were great and accest the beach were the best part.
Stayed 2 nights in Jan 2025

2/10 Terrible

JASON

Disliked: Property conditions & facilities
The package was sold with a pool being taken out of service. There was also construction to repair a pool and build a pool. I allready paid for the trip and didn’t have enough funds to book a second trip. So I went hoping for the best. The beach is tiny and is there are gangs running an unsafe seafood experience. They rented a seafood to me without the plug in it hoping I would sink it it took on water and thankfully I am a mechanic and have been on the ocean my whole life I was able to beach the seafood before it sank. In Mexico if you sink it you end up in jail until you pay for it. There were also massive rocks outside the hotel with large rocks if I had sunk outside the hotel a life could have been lost. The hotel staff had known that there were problems with these guys outside of there hotel and still let them do business there. I would not book an experience or package in Acapulco again on Expedia they don’t vet the hotels or businesses and somebody could lose a life. I want a refund.
Stayed 4 nights in Oct 2023

10/10 Excellent

Velia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the bar next to the hotel was SUPER LOUD from 10 pm to 5 am. Friday, Saturday and Sunday it was horrible 😞
Stayed 5 nights in Sep 2023

6/10 Okay

Tony

Travelled with family
Some people here are nice but when I checking, they didn’t advise that the charges were going to be made in pesos so I paid with an American CC and at checkout they made me pay the difference of the rate exchange and they did it because that day the value of the Mexican peso went down so the total charge was higher that day. NOT Fair nor professional ether specially because they didn’t advise me of this procedure. I won’t be back and I don’t recommend this hotel.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, Not good for Relax.
Great Location, too noise, dated windows.
Stayed 5 nights in Sep 2023

8/10 Good

Sergio, North Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. The rooms are a bit dated but everything was very nice and everyone friendly.
Stayed 6 nights in Sep 2023

2/10 Terrible

edna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Alfredo

Stayed 5 nights in Sep 2023

2/10 Terrible

Amparo

Stayed 4 nights in Sep 2023

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ut
Stayed 3 nights in Jun 2023

10/10 Excellent

Abigail

Travelled with family
Stayed 3 nights in Aug 2023

6/10 Okay

RAMON

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
This was my fourth experience in this hotel which was unfortunately very unpleasant, the quality has dropped a lot. The hotel is undergoing renovations and therefore the recreation areas are very noisy all day drilling without much place to relax, the beach without much place either, we wanted to relax in the beach chairs and he put us tables less than a meter away from a restaurant next door blocking the view and with giant speakers with people already very drunk. In the room a terrible smell of humidity and we could not open the windows because of the drilling from 10 am to 7 pm. On top of that, I felt harassed for attending their timeshare meetings. I spend most of my holidays going to other beaches.
Stayed 3 nights in Aug 2023

10/10 Excellent

Neyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing! We were offered amazing customer service. The owner offered us free food twice! I would highly recommend this hotel!
Stayed 5 nights in Aug 2023

10/10 Excellent

Jacquelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grac
Stayed 3 nights in Aug 2023

6/10 Okay

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was old and not in the best condition. The beach is really crowded because the locals rent chairs just in front of the hotel beach area. Not worth the price.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Totally recommend it very clean and services it’s quick to come when you need it .
Stayed 2 nights in Aug 2023

8/10 Good

Miguel, newcastle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, rooms might need to be renovated soon, as there are details here and there that appear to be temp fixes.
Stayed 2 nights in Jul 2023

8/10 Good

Angel

Stayed 2 nights in Jul 2023

10/10 Excellent

Maurya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The only problem was the main pool being closed but otherwise everything was perfect. In particular the hotel staff was so helpful and kind. They made excellent recommendations for activities to do. Highly recommend.
Stayed 3 nights in Jul 2023

8/10 Good

Lorena

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, the staff are amazing. They are all super polite and really seem genuinely happy to meet your needs. The view from our 3 bedroom suite was to die for! We spent most of our time at the beach which was amazing. We were able to spend all day there due to having everything we needed, food/drinks/facilities. The only thing that I didn’t like was that when we checked in they tried to get us to do a “presentation” for their membership. The lady was extra pushy and would not let up. I had no idea this was even a thing we would be approached with. I eventually told them to call me the next day to set it up but my phone directs unknown numbers to voicemail so I never actually ended up doing it. That would be the ONLY negative. Everything else about our stay was great!
Stayed 4 nights in Jul 2023

8/10 Good

Raquel

Stayed 3 nights in Jul 2023

4/10 Poor

CESAR DANIEL

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Buen servicio por parte del personal de alberca, club de playa y camaristas, muy amables y serviciales. Pésima atención por parte del personal de ventas y del lobby en general. Durante nuestros 4 días de estancia tuvimos problema de ruido en las madrugadas proveniente de la habitación de a lado. Al momento de realizar la reservación, no fuimos informados acerca del no funcionamiento de la alberca principal, lo cual fue incomodo debido a la aglomeración de personas en la única alberca disponible para adultos. En cuanto declinamos la oferta para atender la invitación al desayuno para conocer la membresía, fuimos totalmente ignorados por el personal, incluso una de las vendedoras fue bastante grosera. Y por último, mi esposa realizó una reserva en el SPA, la cual no fue respetada (no la registraron) y no le otorgaron el servicio. Sin duda no volvería a este hotel y no lo recomendaría con familiares ni amigos.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jennifer Menzer

Stayed 3 nights in Jul 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023