Ratings based on 124 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 28, 2024 on Hotels
Comment from Hotel Management
Apr. 1, 2024 by Guest Service, Hotel Management
Dear Frank,We regret that our stay was not what you expected, however more information wouldve been extremely helpful as to know how we can improve our services.
by A traveller
Posted Feb. 20, 2024 on Expedia
Helpful and nice people work there, but the room was horrid. We moved to a different accomodation. Some of the condition could be due to hurricane damage, but it appeared that the hotel has always been a 1, so it's rather misrepresented on the site.
Comment from Hotel Management
Feb. 21, 2024 by Guest Service, Hotel Management
Dear Sandra,We're sorry to hear about your disappointing experience with the room during your stay. While we strive to provide comfortable and enjoyable accommodations for all our guests, it seems we fell short of expectations in this instance. We appreciate your understanding regarding any issues related to hurricane damage, but we also take your feedback seriously regarding the overall condition of the hotel. We'll look into this matter further to ensure accurate representation on booking sites and work on improvements where needed. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.
by A traveller
Wonderful!!
Posted Jan. 30, 2024 on HotelsAbsolutely wonderful. People so nice. Embroidered towels! Daily maid with beautifully folded toilet paper!! Nice kitchen with granite!! We ve stayed for weeks and it’s so convenient walking to restaurants and even banks and Walmart!!
Comment from Hotel Management
Jan. 31, 2024 by Guest Service, Hotel Management
Dear Cheri,After hurricane Otis, we feel very fortunate of having the pleasure to serviced you for weeks and we are very motivated with your kind words. We are very pleased to know that you enjoyed our service, convenient location and your overall stay. We hope to service you sometime soon
by A traveller
Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by Guest Service, Hotel Management
Dear Cheri,We are very pleased to see that you enjoyed your stay with us. We thank you for your preference and hope to host you again sometime soon
by A traveller
Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Jan. 10, 2024 by Hotel Villamar Princesa, Hotel Management
Buenos días señor José, muchas gracias por su visita. Esperamos verlo por acá nuevamente.
by A traveller
Posted Jun. 22, 2023 on Expedia
Really nice place to stay although transportation was difficult to find and was far away from the center of where we wanted to go it was a nice place to stay with a/c. The rooms were nice, the outside view was beautiful, the location is pretty since it's private and someone opens the gate since its in a residential area and it's SAFE we traveled as a family of 8 with young kids. So we were safe to walk around the close area. The check in was until 1pm Not sure why. And i did not check since usually check ins are at 11am-12pm in most places. The receptionist also questioned my price I payed which I had receipt Of what I paid for with my Expedia points plus out of pocket pay, but someone took care of it. Overall all that i still give it a 10 for clean, safe, family friendly, safe to leave my stuff inside the hotel while traveling outside. They came to clean and change towels everything was in its place. WE loved it.
by A traveller
Posted Mar. 31, 2023 on Expedia
Very simple place located on an extremely noisy road.
Nice pool.
Comment from Hotel Management
May 21, 2023 by Administración, Hotel Management
Hola Theo, muchas gracias por tu preferencia y tus comentarios.
by A traveller
Posted Jun. 19, 2021 on Hotels
Comment from Hotel Management
Jun. 19, 2021 by Armando S, Hotel Management
We are sorry that you did not like the stay, a little more detail would be very helpful to determine what you comment, we understand that all our guests have different perceptions, thank you very much for your observation.
by A traveller
Posted Sep. 25, 2019 on Hotels
Comment from Hotel Management
Oct. 2, 2019 by Armando S, Hotel Management
Sr. Stephen, muchas gracias por tomarse unos momentos para calificarnos, nos gustaría verlo de nuevo con nosotros en un futuro, ¡Gracias!
by A traveller
Posted Sep. 25, 2019 on Hotels
Comment from Hotel Management
Oct. 2, 2019 by Armando S, Hotel Management
Sr. Stephen, muchas gracias por tomarse unos momentos para calificarnos, nos gustaría verlo de nuevo con nosotros en un futuro, ¡Gracias!
