See all properties

Ritz Acapulco Hotel All Inclusive

3.0 star property
3-star beachfront property near Parque Papagayo

Choose dates to view prices

Photo gallery for Ritz Acapulco Hotel All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Standard Single Room, 1 King Bed, Partial Sea View | Television
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor banquet area
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
  • Galerías Acapulco
    ‪1 min walk‬
  • Parque Papagayo
    ‪2 min walk‬
  • Condesa Beach
    ‪6 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Studio Suite, 1 King Bed, Partial Sea View

  • 42 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View | View from room

Standard Double Room, 2 Double Beds, Partial Sea View

  • 32 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View

  • 42 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View

  • 32 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Krystal Beach Acapulco

  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
3.4 out of 5, (1001)
The price is CA $130
per night
CA $156 total
includes taxes & fees
5 Mar - 6 Mar
Krystal Beach Acapulco

About the area

Acapulco

On the beach.A stay at this Costera Acapulco property places you steps from Galerías Acapulco and within a 5-minute walk of Parque Papagayo. Condesa Beach and Plaza Bahia are also within half a mile (1 km).

What's nearby

  • Galerías Acapulco - 1 min walk
  • Parque Papagayo - 2 min walk
  • Condesa Beach - 6 min walk
  • Papagayo Beach - 7 min walk
  • Diana the Huntress - 14 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Restaurant Hotel Ritz - ‬1 min walk

About this property

Ritz Acapulco Hotel All Inclusive

3-star beachfront property near Parque Papagayo
Ritz Acapulco Hotel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Ritz Acapulco Hotel All Inclusive for summer fun including 2 outdoor swimming pools and a complimentary children's club.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a sauna and a fitness center. For a fee, parking is available.

This 3-star Acapulco property is smoke free.

  • 240 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
Ritz Acapulco Hotel All Inclusive offers 240 accommodations with safes and complimentary toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 150 per night)
  • Area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Evening entertainment
  • Fitness center
  • Sauna

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch plasma TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos muy buenas Vacaciones, buen servicio habitaciones cómodas aunque todavía se ven los estragos del Huracán que les sucedió no hace mucho I A M
Stayed 4 nights in Nov 2024

4/10 Poor

Emmy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The facilities are ok, but i see two problems, one its the elevators don't work and we are in the 10th floor, we have been waiting for couples hours so far, and 2nd, the hotel Kristal that its next door, all their drainage water comes out straight to the beach and the ocean, its absolutely disgusting The Ritz needs a serious upgrade, it looks old and cheap decoration. The staff are fantastic, food its good and the beach clean and well kept.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose r

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
G
Stayed 1 night in Nov 2024

10/10 Excellent

Sandy flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place
Stayed 6 nights in Oct 2024

2/10 Terrible

Alfonsina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist where making me feel unwelcome And disrespected, talking down to me.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar increiblemente limpio y el staff muy amable....la comida deliciosa y todo estuvo de 10... Ojala inviertan en una buena escenografia para el show de las 9 30 pm por que los shows muy entretenidos pero seria genial que decoren el salon donde lo hacen Regresare sin duda a hospedarme en este hotel donde el Todo incluido sin duda vale la pena
Stayed 9 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi primera vez en el hotel Ritz y quede encantado...todo estuvo perfecto pero sin duda alguna la Limpieza y la amabilidad de el staff fue lo mas Sobresaliente de todo....La comida muy rica y muy variada el Bar repleto de bebidas la alberca deliciosa el agua todo todo estuvo de 10 Lo unico que mejoraria seria poner una buena escenografia para el show de las 9 30 en el salon.....por que los bailarines muy increibles
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Ana

Travelled with partner
Disliked: Staff & service, property conditions & facilities
place is old and run down, tub was old and needs to be replaced. Food is a mixture of everything, good but can be better. Looked like they were just making what they had and nothing went together. Staff could be friendlier, Bar guys were happy and friendly!
Stayed 3 nights in Oct 2024

2/10 Terrible

Primitivo

Stayed 1 night in Oct 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great facility. Great food and beverage options. Would certainly go again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service food
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
No AC in this hot weather. Rooms have a strong paint smell because people are working on the rooms. Receptionist is incompetent
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose r

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Stanislaus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view of the beach is breathtaking from the room and the service of the staff very courteous.
Stayed 5 nights in Aug 2024

6/10 Okay

Jazmin

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property had leaking issues — water from the ceiling and toilets. The WiFi would go out a lot which was a huge issue for me as I work remote. It only worked very well by the pool area. Food was good. Staff was exceptional.
Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

6/10 Okay

Jazmin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good place for the price
Stayed 3 nights in Jul 2024

4/10 Poor

Han Young, Tacoma

Stayed 3 nights in Jul 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos Fernando Monje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excelent
Stayed 3 nights in Jun 2024