Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2024 par Accra Luxury Apartments , Gestion de l’hôtel
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Easy check-in, great amenities, very happy with stay
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Accra luxury , Gestion de l’hôtel
Hello Arun,Thank you for the feedback.We appreciate it. We hope to see you again.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Accra Luxury Apartments , Gestion de l’hôtel
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Excellent design and comfortable. Dorothy provided excellent customer service. I will definitely return during my next trip to Ghana!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Accra Luxury Apartments , Gestion de l’hôtel
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Accra Luxury Apartments , Gestion de l’hôtel
Hello Stephanie We appreciate you staying with us, may we kindly know why went wrong during your stay as we didn’t receive any complaint from you Regards
par un voyageur
Publié le 19 juin 2024 sur Expedia
Great contact at check-in. There was a problem with water all during our stay, therefore we needed to relocate.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Accra Luxury Apartments , Gestion de l’hôtel
Many thanks for writing your review, we apologize once again for this inconvenience when we are met with unforeseen emergency situations, this is when we thrive more as a team, we are glad we compensated you, and also relocated you to an upgraded Location which in turn made up for this inconvenience We look forward to hosting you again Regards
par un voyageur
Publié le 20 mai 2024 sur Expedia
Good accommodation. Unfortunately not everything went as smoothly as the first stay last year.
Commentaires de Gestion de l’hôtel
22 mai 2024 par Accra Luxury Apartments , Gestion de l’hôtel
Hello Jacqueline We’re glad that you took time out to give us this great feedback. We’re unhappy that somethings didn’t go as you would have wished and we will love it if you share these with us. Best regards
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Accra Luxury Apartments , Gestion de l’hôtel
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
par un voyageur de philadelphia
Publié le 21 janv. 2024 sur Expedia
I didn’t stay at this property but at one of their locations and it was top notch everything was wonderful. The property was updated with every amenity you need. ( Pearl in the city) close to everything and rideshare always available. Pool was closed to maintenance but that was only con.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Accra Luxury Apartments , Gestion de l’hôtel
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
par un voyageur
Pleasant experience but regret for the check-in
Publié le 11 oct. 2023 sur HotelsThe airport pick-up was wonderful, they housed us in The Gallery apartments as Silicon square was under construction. We stayed for one night and it was a beautiful place. The only thing I did not like was the check-in experience. We are from overseas and they asked for our passport information in the booklet. Whether it was protocol or not, it was uncomfortable and in hindsight I wish I had not included it. They also took a picture of my passport. I wish I had said no. I wish I had been more protective of my personal info, than thinking I had to. My fault. But here is to hoping they can be trusted with that info, to keep it confidential. My sister also checked in to a different hotel in Accra, and they did not request that info from her. So it does make me slightly worrisome. For other travellers, perhaps only do what makes you comfortable,..lessons from a regretful traveller. Other than that, the overnight experience was a pleasant one.
Commentaires de Gestion de l’hôtel
24 oct. 2023 par The Manager , Gestion de l’hôtel
Thank you for sharing your feedback on your recent stay with us. We're pleased to hear that you enjoyed the airport pick-up and your stay at The Gallery apartments.We apologize for any discomfort caused during the check-in process due to our request for passport information and taking a picture of your passport. We understand your concerns, and your feedback is duly noted. Your peace of mind is of paramount importance to us, and we assure you that we take data security and confidentiality very seriously. We will review our procedures to ensure that our guests' personal information is handled with the utmost care.We appreciate your valuable insights, which can certainly be helpful for fellow travelers. It's essential that every guest feels comfortable during their stay. We're delighted that, aside from this, you had a pleasant overnight experience.Should your travels bring you back to Accra, we would be honored to have the opportunity to serve you again.
