Note fondée sur 28 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Elancourt

Belle expérience

Publié le 25 nov. 2018 sur Hotels
Un peu éloigné du centre-ville, mais l’hôte est propre et l’accueil sympa.
5 sur 5
par un voyageur

Great stay

Publié le 3 avr. 2024 sur Hotels
Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Gilbert , Gestion de l’hôtel
Hello Michelle, many thanks for the feedback and positive review.We are grateful for taking the to share your experience with to others. We shall continue to serve all our guest with the satisfaction and delight.Looking forward to hosting you again…Many thanks
5 sur 5
par un voyageur

Publié le 29 févr. 2024 sur Expedia
Very good accomodation and good staff. The cleaner was miraculous
5 sur 5
par un voyageur de calgary

Publié le 6 janv. 2023 sur Expedia
Good location
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Gilbert , Gestion de l’hôtel
many thanks for the review.
3 sur 5
par un voyageur

Publié le 15 juin 2022 sur Hotels
Difficult to locate with Google maps, building needs renovation and WiFi should be provided
4 sur 5
par un voyageur

Publié le 1 déc. 2021 sur Expedia
Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Gilbert, Gestion de l’hôtel
Hello Tobi , thanks for staying with us and for sharing your experience with others.We shall continue to do our best for all guests.Hope to see you again in the nearest future Thank you
1 sur 5
par un voyageur

Terrible, stressful check-in, disrespectful employ

Publié le 12 sept. 2021 sur Hotels
It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
Commentaires de Gestion de l’hôtel
15 sept. 2021 par dmd, Gestion de l’hôtel
Dear Daniel, We are quite disappointed by your experience. Our property is a trusted and widely respected one and our reviews on Expedia, Google, and other booking channels reflect exactly that. Again, I'm quite concerned about the accuracy of some of your complaints. You made your booking on Hotels.com (affiliate of Expedia) which the front desk was not aware of. And this was clarified in less than 5 minutes (and not over an hour) on the phone by myself. I apologize for your other concerns raised and we will definitely run some inquiries into this. We've put in significant efforts to ensure we provide a remarkable service to our guests and we'll continue to do so. Thank you. Diamond (E-Commerce Manager)
5 sur 5
par un voyageur

Publié le 18 janv. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2021 par Reservations Team, Gestion de l’hôtel
Thank you for your kind review. We look forward to hosting you again. Reservations Team
5 sur 5
par un voyageur

Good find for city stays

Publié le 10 janv. 2021 sur Hotels
Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
Commentaires de Gestion de l’hôtel
18 janv. 2021 par Genevieve, Gestion de l’hôtel
Many thanks. We look forward to host you again. Best regards.
5 sur 5
par un voyageur

Publié le 26 déc. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2021 par Genevieve, Gestion de l’hôtel
Many thanks. We look forward to host you again. Best regards.
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