Note fondée sur 66 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très apprécié
Publié le 20 mars 2024 sur HotelsTrès bien mis à part le réception qui est tout le temps vide
Commentaires de Gestion de l’hôtel
20 mars 2024 par Joel A, Gestion de l’hôtel
Thank you for your positive feedback. We are glad to hear you enjoyed your stay at Hill View Hotel
par un voyageur
Publié le 7 juin 2024 sur Expedia
The property was nice but very dated, old. The power went out daily. The staff was polite, friendly and helpful.
Commentaires de Gestion de l’hôtel
8 juin 2024 par Joel A, Gestion de l’hôtel
Dear guest,Sorry about the lights going off souring your stay. We try to have tile standby generator on at all time. Glad you commend us for our staff and customer service
par un voyageur
Publié le 4 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2024 par Joel A, Gestion de l’hôtel
Thank you for your positive feedback. Glad you enjoyed your stay
par un voyageur
Publié le 27 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 avr. 2024 par Joel A, Gestion de l’hôtel
Thank you for your positive feedback. We are glad you enjoyed your stay
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Serene and peaceful
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Joel A, Gestion de l’hôtel
Thank you for your positive feedback
par un voyageur
Publié le 11 avr. 2024 sur Expedia
Great and lovely
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Joel A, Gestion de l’hôtel
Thank you for your positive feedback
par un voyageur
Quiet Hotel in peaceful area
Publié le 4 avr. 2024 sur HotelsTook us 20 minutes to gain entry to the hotel on arrival at 11.15pm as staff were asleep. Reception guy had no idea of our booking as was unable to reboot his computer. He eventually rang his manager and we were assigned a room some 50 minutes after arriving.
Breakfast is continental but only consisted of omelette and toast, pancakes not available oh and fruit on the odd occasion which becomes tiresome after 1 week.
There is one sunbed around the pool which is old and no umbrellas.
Only had 1 meal in the 2 weeks which was delicious but order way before your ready to eat.
Room was spacious, had to ask for toilet roll a couple of times and a towel.
Lovely quiet area with nice views down to Accra.
Noone on reception to check out with or to help with cases and open the gate.
Staff quietly pleasant but only talked if spoken to,
Customer service not quite there but hotel is perfect for those staying for a couple of nights in peaceful surroundings.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Joel A, Gestion de l’hôtel
Hello Bethel,We apologize for the inconvenience this might have caused you. It’s not in our values for any guest to experience this and we would address all your concerns accordingly. That said we are glad you enjoyed the room
par un voyageur
Publié le 28 mars 2024 sur Expedia
Great staff. I feel this is an excellent place whenever you are looking for a place to lodge. It has great views of the city on the mountains. Worth the price
Commentaires de Gestion de l’hôtel
28 mars 2024 par Joel A , Gestion de l’hôtel
Hello,We are very happy to hear you enjoyed your stay and commend us for our exceptional staff and guest experience.Thank You
par un voyageur
Publié le 8 mars 2024 sur Expedia
Decent stay. Breakfast could be better. Tv didn’t work in room. No other alternative was given. Lavatory water had brown tint. Hotel security needs to improve..they allowed an uninvited guest to linger around the property until I came out my room. I made it clear I wasn’t expecting a guest, but the lady insisted I come downstairs to acknowledge the individual. I did not like that one but. Other than that it wasn’t terrible.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Joel A, Gestion de l’hôtel
Hello,Sorry about the inconvenience that caused you. We sincerely apologize for that and would have stringent policies to protect our guest.
par un voyageur
Appalling experience
Publié le 29 févr. 2024 sur HotelsDidn’t meet our expectations at all. Not worth the price! No functional standby generators.
Upon arrival, the room wasn’t well cleaned, same for the bathroom.
There were mosquitoes in the room as well. The pool a dirty, looks like the water hadn’t been changed in a long time.
We suffered power outages at least 4 times and we had to just go out rather than stay in the heat. The annoying thing is, there was no communication whatsoever from the staff or hotel management. We had to pester them with calls just to find out what they were doing about the situation. From outside it looks 5 star, nice & plush but once you’re there It’s not even a 2!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Joel, Gestion de l’hôtel
HelloWe are sorry to hear that you didn’t enjoy your stay. We are looking into the situation to ensure this doesn’t happen. We pride ourselves in always providing exceptional rooms and services to all our guests. Sorry for the inconvenience.Thank You
