Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2016 sur Hotels
par JEAN de Montréal
Friendly
Publié le 20 sept. 2015 sur HotelsMême s'il y avait une panne électrique pour plus de 20 heures,le système d'urgence à très bien pris la relève.
Personnel impeccable.
Merci à Peace,rubby,Gloria et Agbe.
par un voyageur
Publié le 9 août 2024 sur Expedia
Nicely build accommodation. Basic but clean but rooms with sea view.
Very friendly and helpful owner.
par un voyageur
Don't recommend
Publié le 31 juill. 2024 sur HotelsIt's a worst stay ever to a paid room . The place wasn't well kept and running water for bathroom
par un voyageur
Publié le 19 avr. 2023 sur Expedia
I made a booking and they couldn't find it; when they did, they couldn't give us the room I reserved - we booked for a studio business room and we were given the only room available, a double bedroom.
Commentaires de Gestion de l’hôtel
29 avr. 2023 par nico, Gestion de l’hôtel
we are sorry for that. We are having very few Expedia reservations and our staff is not used to handling them. once again sorry
par un voyageur
Very disappointing stay
Publié le 4 déc. 2021 sur HotelsThe internet worked very well and was stesdy until my ladt two nights when it went out on my laptop. I don't believe that was their issue though, because I could still connect via phone.
The AC was out in my room for most of the nights I spent there. Making the cooling sound but no cooling. I was miserable. Though the staff promised that someone would come, no one did.
Additionally on one of the hot nights, the water was off and I couldnt even take a shower!
While working at my laptop one evening, i suddenly started feeling bites in various areas of my body. I felt things crawling over me, biting me. After my shower and rubbing down with some oils, it subsided. The next morning I could see more clearly. Tiny ants were pouring out of a hole right by the table. They were biting me the night before!! I observed bugs on the floor crawling near my suitcases.
The bathrooms were not properly srubbed. Old scum and dirt accumulated around the outside of the shower. I pointed it out to the girl who cleaned it, but it wasn't properly done. The room felt dirty though it looked clean, to me. The spread was torn.the pillow that I could see under the pillowcase was dirty, stained from fluids and spotty.
This has been by far my worst experience at any facility. in
Never again
Commentaires de Gestion de l’hôtel
4 déc. 2021 par Omanye, Gestion de l’hôtel
We are very sorry about the ants, we could have sprayed it for you if you had notify us
We are also sorry for the Ac but we later found out that
the remote was not on cooling but fan only
par un voyageur
Mr.
Publié le 31 oct. 2021 sur HotelsI don’t stay because the room was dirty especially the sink, air conditioner was on but room never got cold and the ambient temperature was approximately 80F.
Receptionist was not at lobby, never pick up my call: very unprofessional. Communication was extremely poor.
It a gross misrepresentation of what is on the website. All attempts to communicate with hotel.com was unsuccessful.
I was told there is no refund: I believe the hotel doesn’t have any motivation to keep the place clean because once you booked they take your money.
People sitting at the lobby and with laptops connected to the power source at 11pm. Terrible hotel. Total waste of money.
Commentaires de Gestion de l’hôtel
31 oct. 2021 par Nico owner Omanye Lodge guesthouse, Gestion de l’hôtel
We are sorry for your experience. Nothing was wrong with the room and an AC needs time to cool a room. You didn't like the room, which is fine with us. But you started complaining only after we told you we don't refund. Obviously your expectations were too high, that's why you react that our hotel didn't match your expectations. We are not a hotel, please check our website, we are a good reasonable guesthouse but we can't be compared to a hotel. You. Sorry
par un voyageur
Publié le 7 mai 2019 sur Expedia
Wifi and breakfast service is cool................
Commentaires de Gestion de l’hôtel
9 mai 2019 par Nico, Gestion de l’hôtel
thank you for this possitive comment
par un voyageur
Publié le 7 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
9 mai 2019 par Nico, Gestion de l’hôtel
thank you for your response, hope to see you again soon
par un voyageur
Publié le 11 janv. 2019 sur Expedia
Pleasant hotel close to the airport and other places in Accra such as Accra mall. Clean, high standard.
Commentaires de Gestion de l’hôtel
1 mars 2019 par Jenny, Gestion de l’hôtel
Thank you for your good comment,hope to see you next time.
