Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,8 Service et personnel
2,0 Confort de la chambre
1,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Nice vibe, scenery, and staff. Hotel needs work.
Publié le 11 avr. 2024 sur HotelsI booked a week stay at this hotel. When I got there, my room was not ready. I was upgraded to a room with a bathroom and had to pay extra. I should not have had to pay for an upgrade considering the room I booked was not ready. The room was not clean and I had to request the room be cleaned. The room door was broken also. I was told it would be fixed that day, and two days passed and it was not fixed. The staff was kind. They were willing to help get things in place, but they should have been done in advance. The neighborhood is not the best either. My cab driver was concerned about leaving me there, but inside of the resort, it was pleasant. Taking a cab from the front was fine and getting dropped off there was fine also. There was music and a bar. The vibe was nice. Being able to overlook the ocean was nice, but the room really wasn't nice to stay in. I ended up not staying there at all. The cost was super affordable, but what you pay for is what you get. When I came back to get my things, I noticed a big wet stain on the bed as the roof leaked when it rained the night before. I was in room #3. The staff was very nice and helpful, but the hotel needs work.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Phoenix, Gestion de l’hôtel
Yes, what you pay for is what you get. We keep our prices low, perhaps too low. Then our ability to maintain the place well is limited. Having said that, you SHOULD NOT, if your story is right (I will check) ,have paid for an upgrade, and I will happily refund you that money. The low prices, the fierce storms, and the fact that everything metal (such as nails) rusts fast, are together factors that can lead to water getting through the roof. I thought we had checked roofs well enough before the rains started; sadly it seems not. I do wonder though to what extent you came to our place with an open mind. You say the neighborhood is not the best. Well, here is a story for you. I lodged at the same hotel (in room 3!) for some months before buying the place. At the time, I often said that one thing I like is that, as soon as I step out the gate, I experience Africa in all its beautiful rawness. I hope I don’t come over condescending saying that. It is not meant that way. I had at the time just come to Ghana from London, and it was the ‘rawness’ which made Ghana seem so much more alive than London. Having said all that, I do not wish to dodge responsibility here, so I am going to immediately restore something neglected: feedback forms for guests to use WHILE THEY ARE STAYING.As to you Jenelle, I hope you come back and give us another chance.
par un voyageur
Publié le 30 juill. 2023 sur Expedia
Worst place ever
par un voyageur
Publié le 11 oct. 2022 sur Expedia
par un voyageur
Publié le 2 oct. 2022 sur Hotels
par un voyageur
Aangename sfeer
Publié le 4 févr. 2022 sur HotelsAangename ligging aan oceaan en toch dicht bij centrum.
Geen WiFi
Rudimentaire voorzieningen o. a. badkamer
par un voyageur
Publié le 19 nov. 2021 sur Hotels
par un voyageur
Publié le 31 mars 2021 sur Expedia
It's a cool place in a convenient location. The staff is polite, but you may not have running water during your stay.
Commentaires de Gestion de l’hôtel
3 avr. 2021 par P, Gestion de l’hôtel
Thanks. For a long time, there has been a general water shortage in Accra, that means low pressure. The situation is getting better, but is mot yet perfect.
par un voyageur
Publié le 23 nov. 2020 sur Expedia
par un voyageur
Publié le 3 mars 2020 sur Expedia
I liked the location and the staff. Very laid back and safe atmosphere
