Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2022 sur Expedia
The hotel was an gem, the staff were all very helpful and friendly. Lydia, Kobby (?), and Isaac went out of their ways to make my stay pleasant and I am telling anyone I know who goes to Ghana to check this place out. When I come back, this is where I will stay.
par un voyageur
Publié le 19 janv. 2021 sur Expedia
모든 시설이 곰팡이 가 있어 사람이. 잘수가 없는데 숙박업소 인지 돼지울이지 알수가 없다
Commentaires de Gestion de l’hôtel
20 janv. 2021 par Eugene, Gestion de l’hôtel
Sheridan hotel received 2 bookings from Expedia for 2 Korean Nationals on 02.09.2020 for 15 nights stay. They were 5 in all including a famale. They hardly spoke English. Since they booked for 2 rooms, one was allocated to the famale guest as she refused to share it with Male counterpart. I, then, advised them that it was not possible for the 4 men to occupy one room. The hotel offered them one more room at reduced price. The staff was surprised to see the 4 men in one room on the following morning. The leader of the group did not complain of anything but left for some place in Accra to meet with Ghanaian partners. When he returned to the hotel in the afternoon, he told me that they were leaving for the hotel near Airport and therefore he wanted refund. I, therefore, drew his attention to the fact that even though they paid money into our account, they had not given us 48 hrs notice of their cancellation. Secondly, we turned down other bookings and, therefore, it was not possible to refund the money to them.
The leader was annoyed for our refusal of refund. Surprisingly, some members of the group told us they wanted to stay in the hotel since we gave all the facilities they needed. The Leader insisted that they must vacate our hotel for the one near the Airport. So they left. Within a couple of days,we had guests from Taiwan.First, they booked for three nights but they turned to like our hotel so much so that they
Stayed for for one month before they left with a promise to come back again.
Thanks
Dr. Eugene Lartey
par un voyageur
A Nice, Safe, Comfortable Place
Publié le 24 déc. 2020 sur HotelsThe bed mattress was hard and therapeutic! I loved it!!!
The staff was very friendly and helpful.
The TV in my room only had 2 channels so I did not get to see any Ghanaian TV.
The mosquitoes were awful. You would have to request the staff to spray your room while you are out.
The location is on an unpaved road close to Spintex Rd.
The courtyard is beautiful and the hotel was safe. They are building a BEAUTIFUL apartment complex behind the hotel.
There were many electrical outages but they were short, thanks to the generator (smile).
The price is reasonable considering the age of the hotel and the fact that there is no fitness room nor a swimming pool.
I would recommend the Sheridan Hotel for budget-conscious travelers.
Commentaires de Gestion de l’hôtel
20 janv. 2021 par Eugene, Gestion de l’hôtel
You are always welcome to our hotel. We'll be happy to see you again
par un voyageur de Fort Lee, United States of America
Not what it appears on photos
Publié le 26 nov. 2016 sur ExpediaLooks nice outside, but it's like a haunted w* house. I personally advice every one not to book there. The personnel is a nightmare. Never rendered our paid services, plus the frogs are like a professional chorus at night, makes one not to sleep. The food is like prisoner's food. The only edible food is the jollof rice. Do not order the beef n rice, the beef is practically dry n burned and you don't get what you paid for. Sometimes they give you three tiny pieces, sometimes six tiny pieces, no consistency. For 2 months we had a cracked bath tub with mold around it. Told the staff, they totally ignored us. Also, a broken bathroom sink for over two weeks. Also, no electric for two days for 5 to 6 hours straight each day. All this place cares about is taking your money. Don't let the garden and flowers fool you. One more thing, the Veranda on the second floor is for looks only. When it's not even night time, they close the door and you feel like you are in prison. They say "oh it's for the mosquitos" meanwhile during the day, the maids open every window and doors of each unit and all the mosquitos come in to haunt you at night. I also forgot to mention that the mattresses (low to the ground beds) are like a hard rock with bed bugs. Each night we were eating alive, after complaining to them, we were told to purchase our own insect repellent. The couches are also contaminated with bugs and spiders. Requested them to change it and they refused meanwhile.....
Commentaires de Gestion de l’hôtel
22 août 2023 par Eugene B., Gestion de l’hôtel
Good day! Sorry about the bad experience that you had in our hotel. We have made lot of improvement.1. We had a complete change of staff. Now the staff is very friendly and competent.2. We had a full renovation of our hotel. 3. Our restaurant is closed for now, however tasty breakfast is served.Hope to see you back.
Recommandé
pour Tout le mondepar un voyageur de Oroneg
Not a Great Location
Publié le 26 sept. 2016 sur Expedia
Pour : Quite, Clean
Contre : Location
Emplacement : If you did not need anything f Accra it would be great.
The hoth staff friendly. hotel was nice enoug.h. A bit far from main stream Accra
Recommandé
pour Tout le mondepar un voyageur
Home away from home.
Publié le 25 avr. 2016 sur Expedia
Pour : The location was good, the land scape was beautiful and the services provided was great.
Contre : The breakfast.
Emplacement : The location was not too far from the major road. A forex and shopping centers were within reach.
My family felt at home staying at this hotel. The surroundings were clean and well kept. The staff were friendly, courteous and always willing and ready to assist. They would go the extra mile to make the guest comfortable.
