Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,4 Service et personnel
1,7 Confort de la chambre
1,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Stay away
Publié le 24 janv. 2024 sur HotelsVirkelig dårligt sted. De lover havudsigt men har ingen værelser med havudsigt. Toilettet virkede. Det varme vand var der ikke. Fjernsynet pillet af væggen og fjernet. Elendig gammel seng. Rækværket på altanen brækkede da jeg lænede mig op af det. Pilråddent og decideret farligt.
par un voyageur de Lacey
Publié le 18 sept. 2022 sur Expedia
Well, it might have been great, but I did not stay there, the thief who Expedia let steal my points did! He or She did have a good time at my expense, I contacted customer service at Expedia, it took them more than a week to get back to me and the short version was they told me it was my fault because I had not changed my password often enough, how often is often enough? And no, they did not refund my points! So good luck if you think you can save your points to use at a later date for another trip, they may not be there when you want to use them! How is that for a review? Expedia knew I did not stay there and still they sent me this email asking me to review the trip, maybe they are that stupid?
par un voyageur
Publié le 7 janv. 2022 sur Expedia
Arrived . There was no one at reception when finally we got a room the toilet was not fixed to the floor light bulbs were blown no wifi tv did not work bed was broke . No one around to complane to no playground for my child . Whole place was shabby and unkempt .
par un voyageur
Publié le 5 oct. 2021 sur Expedia
Well due to internet problems the hotel got overbooked, but the owner did a good job of fixing the problem and got us a room in another nearby hotel and drove us there as we were dropped off by a taxi.
par un voyageur de Houston, Texas
Publié le 7 déc. 2020 sur Expedia
My entire stay here was very disappointing! Prior to booking, the hotel stated they had free wifi, beach view for my room etc. All these are total lies and fallacy.
They don’t have wifi and neither does any of the rooms have a beach view. The beach is way across the street!
The cleanliness of the bathroom was very poor; had lots of cobwebs, rusted faucets and shower. The room basically looked like it’s not been used in years!
I wanted my attire ironed and the female receptionist took me to the ironing room which wasn’t really an ironing room but a place with bunker beds for me to iron it myself- I couldn’t believe it.
For the amount charged per night, this facility isn’t worth it at all! They could do way better, improve on customer relations and service.
Lastly, the security for this property is very poor-it’s not gated!
par un voyageur de Chicago,IL
Publié le 23 févr. 2020 sur Expedia
This place is not at all as advertised. No WiFi and NO SECURITY whatsoever. Dangerous for solo travelers. The conditions were horrible and unsanitary. Do not book this hotel!! The will not offer any refund under any circumstances. They will take your money and you’re forced to either risk your health and safety by staying there or book someplace safe and clean and lose your money. BUYER BEWARE!!!
Commentaires de Gestion de l’hôtel
14 avr. 2020 par king, Gestion de l’hôtel
SoloFem Traveler,
We wanted to reach out and thank you for bringing our attention to this matter. We will continue to take the best approach to upkeep our quality standards. Committed to providing the highest standard of cleanliness at our hotel, staff are trained consistently. They use correct products and methods, which is applied during their regular cleaning schedule. We have yet to have any of our guest fall sick due to unsanitary conditions. Furthermore, not one guest has question their health relating to their stay with us.
Located in a secure community near the beach, we pride ourselves on the fact that solo travelers or groups have security guards 24/7 at our hotel. Additionally, police also patrol the area to help our community stay safe and secure. It is very unlikely you were here and didn't feel safe.
An attempt was made to verify you as a guest and there isn't any records internally and with Expedia. Refunds are generally done through Expedia when you book through their platform. Since you haven't stayed with us we are quite disturb with your attempt to damage our business. All in all, we will still like to welcome you to truly experience us for the first time. You can rest assure that Wi-Fi is always available to all guest upon request.
We ask future guest to please refer to our verified guest feedback on this platform and online. Pease disregard the post of SoloFem Traveler. Please note when a guest takes out the time to write feedback that actually stayed with us it is very much appreciated. We hope everyone is staying safe and look forward to welcoming all guest after COVID19. Thank you.
par un voyageur
Publié le 10 avr. 2019 sur Expedia
On a plus,the door locked. Otherwise stay somewhere else. Still nothing works from the only other review on this hotel.No tv,no WiFi, A/c in the first room but they moved me to a room without anything working. Just don't bother
par un voyageur
Fint til prisen
Publié le 4 avr. 2019 sur HotelsFint hotel til prisen. Perfekt beliggenhed. Når man kender til Afrika er det fin standard. Strømmen går jo af og til. God wifi. Varmt vand. Aircondition og loftsvifte. Effektiv myggenet for vinduer. Toiletartikler består kun af et stykke sæbe og håndklæder. Aircondition larmede og hylede, men kun i vores værelse. Man skal ikke være allergisk overfor spindelvæv over øjenhøjde. Alle vores ønsker blev efterkommet. Primitiv morgenmad. Vi fik hvad vi forventede til prisen. Perfekt strand 200m derfra.
par John
Publié le 28 mai 2017 sur Hotels
Absolutely not worth a rating other than grumpy. None of the services worked in the room. AC was pants. TV didn't work. Shower-you guessed didn't work. This floor was more comfortable than the first room we were given. No mozzy nets at the shower window. Mozzies had a field day. If you like throwing money away spend a few days there. Glad to get an exit permit out of the place a day earlier than were due to leave. Stay somewhere else.
