Note fondée sur 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Perfect, fornwhat we needed as a one night break. We checked in late and out early, so didn't get to make the most of the facilities unfortunately.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Mercure Dunkenhalgh Hotel, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Mercure Dunkenhalgh Hotel, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Could not order food when I wanted too as “the kitchen was full”. Eventually when it did reopen the food portions were tiny, expensive and badly cooked. The whole place needs refurbishment
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Mercure Dunkenhalgh Hotel, Gestion de l’hôtel
Thank you for your feedback on your recent visit to Mercure Dunkenhalgh. I would like to apologise that we did not meet your expectations during your stay. I will be sharing this feedback with the team as to improve our service and product. Thank you again for your feedback and I do hope to welcome you back in the near future
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Mercure Dunkenhalgh Hotel, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The room was outdated. T.V didnt work.Couldnt watch t.v from bed. Had to sit on the end of bed Bath tap dripping. Old water leak mark on wall.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Mercure Dunkenhalgh Hotel, Gestion de l’hôtel
Thank you for your feedback on your recent visit to Mercure Dunkenhalgh. I would like to apologise that we did not meet your expectations during your stay. I will be sharing this feedback with the team as to improve our service and product. Thank you again for your feedback and I do hope to welcome you back in the near future
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Nick Parry, Gestion de l’hôtel
Thank you for taking the time to review your experience with us. We are glad to hear you enjoyed your stay with us and we hope to see you again soon. Kind regards Nick Parry. General Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Nick Parry, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We're glad to hear you enjoyed your stay with us and we hope to see you again soon. Kind regards Nick Parry. General Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Wasn't a good start to our break but after speaking to reception we were happy so many thanks Dunkenhalgh for the upgrade Much appreciated
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Nick Parry, Gestion de l’hôtel
Thank you for taking the time to review your experience with us. We are glad to hear you enjoyed your stay with us and we hope to see you again soon. I will pass on your kind comments to the team. Kind regards Nick Parry. General Manager
par un voyageur
Gone down hill
Publié le 18 août 2024 sur HotelsStayed here a few times in previous years but it’s certainly gone down hill. The room was basically falling apart! Wasn’t very clean and directly above the pool which made it EXTREMELY hot. No fan, windows don’t open and for some reason they had security EVERYWHERE. I think it is being used to house asylum seekers.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Nick Parry, Gestion de l’hôtel
Thank you for your feedback on your recent visit to Mercure Dunkenhalgh. Firstly, I would like to apologise that we did not meet your expectations in all aspects during your stay. I will be sharing this feedback with the team as to improve our service and product. Thank you again for your feedback and I do hope to welcome you back in the near future. Kind regards Nick Parry, General Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
7 sept. 2024 par Nick Parry, Gestion de l’hôtel
Thank you for taking the time to review your experience with us. We are glad to hear you enjoyed your stay with us and we hope to see you again soon. Kind regards Nick Parry. General Manager
